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Incidental Trust Repair: Restoring Trust Through the Kindness of Strangers

https://doi.org/10.2139/ssrn.2084834
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Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/9780470696712.ch6openalex-extracted
Trust, Identity, and Attachment: Promoting Individuals' Cooperation in Groups
inferredcites →https://doi.org/10.1006/game.1995.1027openalex-extracted
Trust, Reciprocity, and Social History
inferredcites →https://doi.org/10.1006/obhd.1995.1030openalex-extracted
Cookies, Disposition, and Job Attitudes: The Effects of Positive Mood-Inducing Events and Negative Affectivity on Job Satisfaction in a Field Experiment
inferredcites →https://doi.org/10.1007/s10869-004-2229-8openalex-extracted
Antecedents Of Trust: Establishing A Boundary Condition For The Relation Between Propensity To Trust And Intention To Trust
inferredcites →https://doi.org/10.1016/j.jesp.2006.05.007openalex-extracted
Restoring the self: Positive affect helps improve self-regulation following ego depletion
inferredcites →https://doi.org/10.1016/j.obhdp.2006.05.005openalex-extracted
Promises and lies: Restoring violated trust
inferredcites →https://doi.org/10.1016/j.obhdp.2010.04.002openalex-extracted
When apologies work: How matching apology components to victims’ self-construals facilitates forgiveness
inferredcites →https://doi.org/10.1016/j.obhdp.2010.10.003openalex-extracted
Understanding the effects of substantive responses on trust following a transgression
inferredcites →https://doi.org/10.1037//0021-9010.87.2.312openalex-extracted
Trust in the face of conflict: The role of managerial trustworthy behavior and organizational context.
inferredcites →https://doi.org/10.1037//0022-3514.51.6.1173openalex-extracted
The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.
inferredcites →https://doi.org/10.1037/0003-066x.55.6.647openalex-extracted
Positive affect and the other side of coping.
inferredcites →https://doi.org/10.1037/0021-9010.80.3.339openalex-extracted
Electronic performance monitoring and social context: Impact on productivity and stress.
inferredcites →https://doi.org/10.1037/0021-9010.86.1.52openalex-extracted
How employees respond to personal offense: The effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace.
inferredcites →https://doi.org/10.1037/0021-9010.90.4.629openalex-extracted
Exploring the Role of Emotions in Injustice Perceptions and Retaliation.
inferredcites →https://doi.org/10.1037/0021-9010.91.4.870openalex-extracted
Direct and indirect effects of third-party relationships on interpersonal trust.
inferredcites →https://doi.org/10.1037/0021-9010.92.4.893openalex-extracted
Silence speaks volumes: The effectiveness of reticence in comparison to apology and denial for responding to integrity- and competence-based trust violations.
inferredcites →https://doi.org/10.1037/0022-3514.49.1.95openalex-extracted
Trust in close relationships.
inferredcites →https://doi.org/10.1037/0022-3514.62.5.863openalex-extracted
On mood and peculiar people: Affect and person typicality in impression formation.
inferredcites →https://doi.org/10.1037/0022-3514.81.1.146openalex-extracted
Fear, anger, and risk.
inferredcites →https://doi.org/10.1037/0022-3514.88.5.736openalex-extracted
Feeling and Believing: The Influence of Emotion on Trust.
inferredcites →https://doi.org/10.1037/a0017344openalex-extracted
The impact of positive mood on trust in interpersonal and intergroup interactions.
inferredcites →https://doi.org/10.1080/00224549909598384openalex-extracted
The Effects of Mood on Managerial Risk Perceptions: Exploring Affect and the Dimensions of Risk
inferredcites →https://doi.org/10.1080/19416520.2010.487403openalex-extracted
Repairing and Enhancing Trust: Approaches to Reducing Organizational Trust Deficits
inferredcites →https://doi.org/10.1111/j.1468-2958.1977.tb00523.xopenalex-extracted
THE MEASUREMENT OF TRUST AND ITS RELATIONSHIP TO SELF-DISCLOSURE
inferredcites →https://doi.org/10.1111/j.2044-8295.2008.tb00474.xopenalex-extracted
Positive affect and psychosocial processes related to health
inferredcites →https://doi.org/10.1177/0146167203258838openalex-extracted
What a Coincidence! The Effects of Incidental Similarity on Compliance
inferredcites →https://doi.org/10.1177/014920639101700307openalex-extracted
Toward Understanding and Measuring Conditions of Trust: Evolution of a Conditions of Trust Inventory
inferredcites →https://doi.org/10.1177/014920639902500501openalex-extracted
The Effects of Blame Attributions and Offender Likableness on Forgiveness and Revenge in the Workplace
inferredcites →https://doi.org/10.1177/1745691611416993openalex-extracted
Use of Priming-Based Interventions to Facilitate Psychological Health
inferredcites →https://doi.org/10.1287/orsc.12.4.450.10640openalex-extracted
The Role of Trust in Organizational Settings
inferredcites →https://doi.org/10.2307/2074814openalex-extracted
Basics of Qualitative Research: Grounded Theory Procedures and Techniques.
inferredcites →https://doi.org/10.2307/2089062openalex-extracted
The Psychology of Interpersonal Relations.
inferredcites →https://doi.org/10.2307/256727openalex-extracted
AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS.
inferredcites →https://doi.org/10.2307/256896openalex-extracted
INTEREST ALIGNMENT AND COALITIONS IN MULTIPARTY NEGOTIATION.
inferredcites →https://doi.org/10.2307/2575405openalex-extracted
The Discovery of Grounded Theory: Strategies for Qualitative Research.
inferredcites →https://doi.org/10.2307/3033840openalex-extracted
The Use of Apologies in Social Predicaments
inferredcites →https://doi.org/10.4135/9781452243610.n12openalex-extracted
Beyond Distrust: “Getting Even” and the Need for Revenge
inferredcites →https://doi.org/10.4135/9781452243610.n7openalex-extracted
Developing and Maintaining Trust in Work Relationships
inferredcites →https://doi.org/10.5465/amj.2007.27156438openalex-extracted
Swinging for the Fences: The Effects of Ceo Stock Options on Company Risk Taking and Performance
inferredcites →https://doi.org/10.5465/amr.1998.926624openalex-extracted
Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior
inferredcites →https://doi.org/10.5465/amr.2009.35713291openalex-extracted
The Role Of Causal Attribution Dimensions In Trust Repair
inferredcites →https://doi.org/10.5465/amr.2009.40631887openalex-snapshot
The Repair of Trust: A Dynamic Bilateral Perspective and Multilevel Conceptualization
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