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Analysis of Public Satisfaction on Services Quality of Urban Local Authorities in Sri Lanka

https://doi.org/10.2139/ssrn.2699879
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1108/09564239510101536openalex-extracted
The determinants of service quality: satisfiers and dissatisfiers
inferredcites →https://doi.org/10.20319/pijss.2017.32.10771101openalex-extracted
DETERMINANTS OF ACADEMIC PERFORMANCE OF UNDERGRADUATES OF THE FACULTY OF MANAGEMENT STUDIES AND COMMERCE OF THE UNIVERSITY OF SRI JAYEWARDENEPURA IN SRI LANKA
inferredcites →https://doi.org/10.2307/1251430openalex-extracted
A Conceptual Model of Service Quality and Its Implications for Future Research
inferredcites →https://doi.org/10.2478/nybj-2014-0003openalex-extracted
Assessing the Quality of a Local Authority Conference and Hospitality Venue Using the ServQual Model
inferredcites →https://doi.org/10.2753/mis0742-1222280303openalex-extracted
Service Quality in Software-as-a-Service: Developing the SaaS-Qual Measure and Examining Its Role in Usage Continuance
inferredcites →https://doi.org/10.5296/jpag.v1i1.717openalex-extracted
Municipal Service Quality and Citizen Satisfaction in Southern Thailand

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.21608/esm.2022.352954openalex-snapshot
Measuring the Determinant and results of Beneficiaries' Satisfaction in the Public Services to Build Effective Institutional Capacities in Rural Areas in Egypt (An Applied Study on Abu Hommos Health Units as an Example for Governmental Organizations in Rural Areas in Egypt)
inferred← citeshttps://doi.org/10.53748/jbms.v1i1.10openalex-snapshot
The Influence of Service Quality on Public Satisfaction and Public Trust: A Study on Jakarta Public Health Services during COVID-19 Pandemic
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