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Customer Service in Varna Hotels: Foreign Touristss Perceptions

https://doi.org/10.2139/ssrn.3077017
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Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1007/s11135-009-9301-4openalex-extracted
Using integrated quality assessment for hotel service quality
inferredcites →https://doi.org/10.1016/j.ijhm.2005.08.006openalex-extracted
Measuring service quality in the hotel industry: A study in a business hotel in Turkey
inferredcites →https://doi.org/10.1016/s0099-1333(99)80170-0openalex-extracted
Service quality and customer satisfaction: An assessment and future directions
inferredcites →https://doi.org/10.1016/s0278-4319(98)00047-4openalex-extracted
Service quality, customer satisfaction, and customer value: A holistic perspective
inferredcites →https://doi.org/10.1016/s1057-7408(08)80017-4openalex-extracted
Gender Differences in the Impact of Core and Relational Aspects of Services on the Evaluation of Service Encounters
inferredcites →https://doi.org/10.1079/9781845936013.0000openalex-extracted
Tourism and Generation Y
inferredcites →https://doi.org/10.1080/14783360701594360openalex-extracted
Gender Stereotypes and Service Quality in Customer–Waitperson Encounters
inferredcites →https://doi.org/10.1108/09604520410557967openalex-extracted
Exploring international tourists' perceptions of hotel operations by using a modified SERVQUAL approach – a case study of Mauritius
inferredcites →https://doi.org/10.1108/09604520510606835openalex-extracted
Impediments to improvements in service quality in luxury hotels
inferredcites →https://doi.org/10.1108/eum0000000004784openalex-extracted
A Service Quality Model and its Marketing Implications
inferredcites →https://doi.org/10.1108/ijchm-11-2012-0211openalex-extracted
How do international tourists perceive hotel quality?
inferredcites →https://doi.org/10.1145/1500879.1500977openalex-extracted
Teaching VHDL for students in computing at the University of Rousse
inferredcites →https://doi.org/10.1177/002224298504900403openalex-extracted
A Conceptual Model of Service Quality and Its Implications for Future Research
inferredcites →https://doi.org/10.1207/s15327663jcp0203_03openalex-extracted
inferredcites →https://doi.org/10.1207/s15327663jcp0403_04openalex-extracted
Distinguishing Service Quality and Customer Satisfaction: The Voice of the Consumer
inferredcites →https://doi.org/10.1509/jmkg.65.3.34.18334openalex-extracted
Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach
inferredcites →https://doi.org/10.21832/9781845414344-011openalex-extracted
7. Managing Tourism in Bulgaria: Between ‘Mission Impossible’ and New Hope
inferredcites →https://doi.org/10.2307/1251430openalex-extracted
A Conceptual Model of Service Quality and Its Implications for Future Research
inferredcites →https://doi.org/10.54055/ejtr.v8i.153openalex-extracted
The perception of tourism product quality and tourist satisfaction: the case of polish tourists visiting Bulgaria
inferredcites →https://doi.org/10.6007/ijarbss/v3-i7/57openalex-extracted
The Evolution of Experiential Marketing: Effects of Brand Experience among the Millennial Generation
inferredcites →https://doi.org/10.20867/thm.19.2.1openalex-snapshot
Exploring the relationship between service quality and customer satisfaction in Croatian hotel industry
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