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Optimal Promises: Application of a General Framework to Airline Schedule Times

https://doi.org/10.2139/ssrn.3606230
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Do Airlines Pad Their Schedules?
inferredcites →https://doi.org/10.1016/0047-2727(93)90071-zopenalex-extracted
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inferredcites →https://doi.org/10.1016/j.ijindorg.2007.12.004openalex-extracted
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Psychological contract violation and customer intention to reuse online retailers: Exploring mediating and moderating mechanisms
inferredcites →https://doi.org/10.1016/j.jbusres.2019.06.005openalex-extracted
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inferredcites →https://doi.org/10.1016/j.obhdp.2012.06.005openalex-extracted
Self–other decision making and loss aversion
inferredcites →https://doi.org/10.1016/j.trb.2014.08.008openalex-extracted
Block time reliability and scheduled block time setting
inferredcites →https://doi.org/10.1016/j.tre.2011.10.009openalex-extracted
The impact of flight delays on passenger demand and societal welfare
inferredcites →https://doi.org/10.1016/j.tre.2017.04.004openalex-extracted
Behavioral analysis of airline scheduled block time adjustment
inferredcites →https://doi.org/10.1162/rest_a_00442openalex-extracted
The Effect of the Internet on Performance and Quality: Evidence from the Airline Industry
inferredcites →https://doi.org/10.1177/0001839215597270openalex-extracted
Managing the Unknowable
inferredcites →https://doi.org/10.1177/0170840619878462openalex-extracted
Rational Fouls? Loss aversion on organizational and individual goals influence decision quality
inferredcites →https://doi.org/10.1257/000282803769206269openalex-extracted
Network Effects, Congestion Externalities, and Air Traffic Delays: Or Why Not All Delays Are Evil
inferredcites →https://doi.org/10.1287/mksc.1050.0122openalex-extracted
Setting Quality Expectations When Entering a Market: What Should the Promise Be?
inferredcites →https://doi.org/10.1287/mksc.16.4.295openalex-extracted
The Impact of Waiting Time Guarantees on Customers' Waiting Experiences
inferredcites →https://doi.org/10.1287/mnsc.1040.0170openalex-extracted
Setting Customer Expectation in Service Delivery: An Integrated Marketing-Operations Perspective
inferredcites →https://doi.org/10.1287/msom.1120.0379openalex-extracted
The Impact of Airline Flight Schedules on Flight Delays
inferredcites →https://doi.org/10.2139/ssrn.2335706openalex-extracted
The Effect of the Internet on Performance and Quality: Evidence from the Airline Industry
inferredcites →https://doi.org/10.2139/ssrn.3065986openalex-extracted
inferredcites →https://doi.org/10.2139/ssrn.3238457openalex-extracted
Where Did the Time Go? On the Increase in Airline Schedule Padding Over 21 Years
inferredcites →https://doi.org/10.2189/asqu.52.1.106openalex-extracted
Socioemotional Wealth and Business Risks in Family-controlled Firms: Evidence from Spanish Olive Oil Mills
inferredcites →https://doi.org/10.2307/2297578openalex-extracted
Price Advertising and the Deterioration of Product Quality
inferredcites →https://doi.org/10.2307/2937956openalex-extracted
Loss Aversion in Riskless Choice: A Reference-Dependent Model
inferredcites →https://doi.org/10.5465/amj.2009.37308251openalex-extracted
Multimarket Contact and Service Quality: Evidence From On-Time Performance In the U.S. Airline Industry
inferredcites →https://doi.org/10.5465/amj.2011.0211openalex-extracted
Variations in R&D Investments of Family and Nonfamily Firms: Behavioral Agency and Myopic Loss Aversion Perspectives
inferredcites →https://doi.org/10.1287/mnsc.2014.1918openalex-snapshot
Do Incumbents Improve Service Quality in Response to Entry? Evidence from Airlines' On-Time Performance
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