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A Literature Review on Enhanced Intelligent Customer Support Through Chatbot and Recommendation System

https://doi.org/10.2139/ssrn.4488192
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Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1007/978-0-387-85820-3_3openalex-extracted
Content-based Recommender Systems: State of the Art and Trends
inferredcites →https://doi.org/10.1007/978-1-4615-1627-9_6openalex-extracted
E-Commerce Recommendation Applications
inferredcites →https://doi.org/10.1007/978-3-319-61911-8_19openalex-extracted
A Review of Technologies for Conversational Systems
inferredcites →https://doi.org/10.1007/978-3-319-74433-9_6openalex-extracted
Case Study: Building a Serverless Messenger Chatbot
inferredcites →https://doi.org/10.1007/978-3-642-02247-0_24openalex-extracted
I Like It... I Like It Not: Evaluating User Ratings Noise in Recommender Systems
inferredcites →https://doi.org/10.1007/978-3-642-30867-3_50openalex-extracted
An Overview on the Structure and Applications for Business Intelligence and Data Mining in Cloud Computing
inferredcites →https://doi.org/10.1016/j.chb.2012.02.001openalex-extracted
Implicit feedback techniques on recommender systems applied to electronic books
inferredcites →https://doi.org/10.1016/j.chb.2015.02.026openalex-extracted
Real conversations with artificial intelligence: A comparison between human–human online conversations and human–chatbot conversations
inferredcites →https://doi.org/10.1016/j.elerap.2012.05.002openalex-extracted
Combining user preferences and user opinions for accurate recommendation
inferredcites →https://doi.org/10.1016/j.future.2018.01.055openalex-extracted
In the shades of the uncanny valley: An experimental study of human–chatbot interaction
inferredcites →https://doi.org/10.1016/j.knosys.2011.07.007openalex-extracted
Mining the real-time web: A novel approach to product recommendation
inferredcites →https://doi.org/10.1016/j.knosys.2013.05.006openalex-extracted
Preference-based clustering reviews for augmenting e-commerce recommendation
inferredcites →https://doi.org/10.1109/iccic.2016.7919664openalex-extracted
Android based educational Chatbot for visually impaired people
inferredcites →https://doi.org/10.1109/icsc.2010.79openalex-extracted
MySpace Video Recommendation with Map-Reduce on Qizmt
inferredcites →https://doi.org/10.1109/icws.2013.75openalex-extracted
Location: A Feature for Service Selection in the Era of Big Data
inferredcites →https://doi.org/10.1109/tmm.2013.2265077openalex-extracted
Travel Recommendation by Mining People Attributes and Travel Group Types From Community-Contributed Photos
inferredcites →https://doi.org/10.1109/tpds.2013.2297117openalex-extracted
KASR: A Keyword-Aware Service Recommendation Method on MapReduce for Big Data Applications
inferredcites →https://doi.org/10.1109/wkdd.2010.54openalex-extracted
User-Based Collaborative-Filtering Recommendation Algorithms on Hadoop
inferredcites →https://doi.org/10.14569/ijacsa.2015.060712openalex-extracted
Survey on Chatbot Design Techniques in Speech Conversation Systems
inferredcites →https://doi.org/10.17148/ijarcce.2017.64151openalex-extracted
Artificial Intelligence Chatbot in Android System using Open Source Program-O
inferredcites →https://doi.org/10.54216/fpa.060104openalex-extracted
A Personalized Recommender System
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