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Beyond Negative Emotions: The Effects of Positive Emotions and Inoculation on Organizational Outcomes after a Crisis
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Outgoing claims: the papers this work cites, builds on, or argues with.
inferredcites →https://doi.org/10.1002/9781119678953.ch7openalex-extracted
The Benefits and Pitfalls of Stealing Thunder
inferredcites →https://doi.org/10.1002/9781444314885.ch21openalex-extracted
Crisis Communication, Complexity, and the Cartoon Affair: A Case Study
inferredcites →https://doi.org/10.1002/9781444314885.ch28openalex-extracted
Communicating Before a Crisis: An Exploration of Bolstering, CSR, and Inoculation Practices
inferredcites →https://doi.org/10.1007/bf01044684openalex-extracted
The effects of stealing thunder in criminal and civil trials.
inferredcites →https://doi.org/10.1007/s10551-013-1647-9openalex-extracted
Softening the Blow: Company Self-Disclosure of Negative Information Lessens Damaging Effects on Consumer Judgment and Decision Making
inferredcites →https://doi.org/10.1007/s12144-001-1011-6openalex-extracted
Evaluation of the psychometric properties of two forgiveness scales
inferredcites →https://doi.org/10.1016/j.bushor.2014.10.003openalex-extracted
The value of communication during a crisis: Insights from strategic communication research
inferredcites →https://doi.org/10.1016/j.bushor.2017.01.003openalex-extracted
Better safe than sorry: Why organizations in crisis should never hesitate to steal thunder
inferredcites →https://doi.org/10.1016/j.ijhm.2021.102884openalex-extracted
Effects of crisis response tone and spokesperson's gender on employer attractiveness
inferredcites →https://doi.org/10.1016/j.jbusres.2012.10.005openalex-extracted
What makes crisis response strategies work? The impact of crisis involvement and message framing
inferredcites →https://doi.org/10.1016/j.jbusres.2016.06.012openalex-extracted
Is old news no news? The impact of self-disclosure by organizations in crisis
inferredcites →https://doi.org/10.1016/j.jbusres.2021.03.020openalex-extracted
Communicating sadness: The impact of emotional crisis communication on the organizational post-crisis reputation
inferredcites →https://doi.org/10.1016/j.paid.2010.10.031openalex-extracted
An examination of emotional empathy, attributions of stability, and the link between perceived remorse and forgiveness
inferredcites →https://doi.org/10.1016/j.pubrev.2005.05.003openalex-extracted
Stealing thunder: Analysis of the effects of proactive disclosure of crisis information
inferredcites →https://doi.org/10.1016/j.pubrev.2011.09.001openalex-extracted
Crisis response and crisis timing strategies, two sides of the same coin
inferredcites →https://doi.org/10.1016/j.pubrev.2011.12.011openalex-extracted
CEO credibility, perceived organizational reputation, and employee engagement
inferredcites →https://doi.org/10.1016/j.pubrev.2013.03.002openalex-extracted
Countering accusations with inoculation: The moderating role of consumer-company identification
inferredcites →https://doi.org/10.1016/j.pubrev.2014.03.004openalex-extracted
Emotional crisis communication
inferredcites →https://doi.org/10.1016/j.pubrev.2014.11.009openalex-extracted
Is using social media “good” for the public relations profession? A critical reflection
inferredcites →https://doi.org/10.1016/j.pubrev.2016.02.005openalex-extracted
Weathering the crisis: Effects of stealing thunder in crisis communication
inferredcites →https://doi.org/10.1016/j.pubrev.2017.08.004openalex-extracted
Does stealing thunder always work? A content analysis of crisis communication practice under different cultural settings
inferredcites →https://doi.org/10.1016/j.pubrev.2017.09.007openalex-extracted
Getting emotional: An emotion-cognition dual-factor model of crisis communication
inferredcites →https://doi.org/10.1016/j.pubrev.2018.08.008openalex-extracted
Does severity matter?: An investigation of crisis severity from defensive attribution theory perspective
inferredcites →https://doi.org/10.1016/j.pubrev.2018.10.007openalex-extracted
The impact of expressing mixed valence emotions in organizational crisis communication on consumer’s negative word-of-mouth intention
inferredcites →https://doi.org/10.1016/j.pubrev.2019.101851openalex-extracted
The role of empathy in crisis communication: Providing a deeper understanding of how organizational crises and crisis communication affect reputation
inferredcites →https://doi.org/10.1016/j.pubrev.2020.102004openalex-extracted
Finding an antidote: Testing the use of proactive crisis strategies to protect organizations from astroturf attacks
inferredcites →https://doi.org/10.1016/j.pubrev.2021.102105openalex-extracted
Examining characteristics of prebunking strategies to overcome PR disinformation attacks
inferredcites →https://doi.org/10.1016/j.pubrev.2021.102116openalex-extracted
Inoculation theory and public relations
inferredcites →https://doi.org/10.1016/j.pubrev.2021.102136openalex-extracted
Crisis communication: The mediating role of cognitive and affective empathy in the relationship between crisis type and crisis response strategy on post-crisis reputation and forgiveness
inferredcites →https://doi.org/10.1016/s0065-2601(08)60052-0openalex-extracted
Some Contemporary Approaches
inferredcites →https://doi.org/10.1016/s0363-8111(03)00043-2openalex-extracted
Stormy weather: testing “stealing thunder” as a crisis communication strategy to improve communication flow between organizations and journalists
inferredcites →https://doi.org/10.1037//0003-066x.46.8.819openalex-extracted
Progress on a cognitive-motivational-relational theory of emotion.
inferredcites →https://doi.org/10.1037//0022-3514.73.2.321openalex-extracted
Interpersonal forgiving in close relationships.
inferredcites →https://doi.org/10.1037//0022-3514.84.2.365openalex-extracted
What good are positive emotions in crisis? A prospective study of resilience and emotions following the terrorist attacks on the United States on September 11th, 2001.
inferredcites →https://doi.org/10.1037/a0035596openalex-extracted
"Mediation analysis allowing for exposure–mediator interactions and causal interpretation: Theoretical assumptions and implementation with SAS and SPSS macros": Correction to Valeri and VanderWeele (2013).
inferredcites →https://doi.org/10.1057/palgrave.crr.1540008openalex-extracted
The Reputational Landscape
inferredcites →https://doi.org/10.1057/palgrave.crr.1550049openalex-extracted
Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory
inferredcites →https://doi.org/10.1080/00909882.2013.806991openalex-extracted
Implications of Stealing Thunder for the Impact of Expressing Emotions in Organizational Crisis Communication
inferredcites →https://doi.org/10.1080/00909882.2020.1750669openalex-extracted
The power of empathy: the dual impacts of an emotional voice in organizational crisis communication
inferredcites →https://doi.org/10.1080/03637750216541openalex-extracted
Anger, fear, uncertainty, and attitudes: a test of the cognitive-functional model
inferredcites →https://doi.org/10.1080/03637751.2017.1307999openalex-extracted
Apprehension or motivation to defend attitudes? Exploring the underlying threat mechanism in inoculation-induced resistance to persuasion
inferredcites →https://doi.org/10.1080/03637751.2017.1342043openalex-extracted
Crowdsourcing research: Data collection with Amazon’s Mechanical Turk
inferredcites →https://doi.org/10.1080/03637751003790444openalex-extracted
The Case for Emphasizing Discrete Emotions in Communication Research
inferredcites →https://doi.org/10.1080/10627260802557506openalex-extracted
Consumer Responses to Mattel Product Recalls Posted on Online Bulletin Boards: Exploring Two Types of Emotion
inferredcites →https://doi.org/10.1080/15213260701852940openalex-extracted
Exploring the Role of Emotion in Media Effects: An Introduction to the Special Issue
inferredcites →https://doi.org/10.1080/1553118x.2022.2085574openalex-extracted
Emotional Crisis Communication: The Effects of CEO’s Expression of Guilt and Anger on Organizational Reputation
inferredcites →https://doi.org/10.1093/oxfordhb/9780195187243.013.0003openalex-extracted
Positive Emotions
inferredcites →https://doi.org/10.1093/pan/mpr057openalex-extracted
Evaluating Online Labor Markets for Experimental Research: Amazon.com's Mechanical Turk
inferredcites →https://doi.org/10.1108/jpbm-05-2017-1478openalex-extracted
An experimental study into the effects of self-disclosure and crisis type on brand evaluations – the mediating effect of blame attributions
inferredcites →https://doi.org/10.1111/1468-5973.12172openalex-extracted
Should the shady steal thunder? The effects of crisis communication timing, pre‐crisis reputation valence, and crisis type on post‐crisis organizational trust and purchase intention
inferredcites →https://doi.org/10.1111/add.15032openalex-extracted
Mechanical Turk data collection in addiction research: utility, concerns and best practices
inferredcites →https://doi.org/10.1111/j.1468-2885.2008.01330.xopenalex-extracted
Spreading Inoculation: Inoculation, Resistance to Influence, and Word-of-Mouth Communication
inferredcites →https://doi.org/10.1111/j.1749-818x.2011.00295.xopenalex-extracted
Using Mechanical Turk to Obtain and Analyze English Acceptability Judgments
inferredcites →https://doi.org/10.1146/annurev-clinpsy-021815-093623openalex-extracted
Conducting Clinical Research Using Crowdsourced Convenience Samples
inferredcites →https://doi.org/10.1177/089331802237233openalex-extracted
Helping Crisis Managers Protect Reputational Assets
inferredcites →https://doi.org/10.1177/0973258619876222openalex-extracted
Stealing Thunder in Negative Political Advertising: The Persuasive Impact of One-sided and Two-sided Negative Messages on Partisan Individuals
inferredcites →https://doi.org/10.1177/1077699012455388openalex-extracted
Message Strategies and Forgiveness during Crises
inferredcites →https://doi.org/10.1177/21582440211014513openalex-extracted
The Influence of Emotion and Empathy on Decisions to Help Others
inferredcites →https://doi.org/10.1177/2329488417702475openalex-extracted
Countering Reactance in Crisis Communication: Incorporating Positive Emotions via Social Media
inferredcites →https://doi.org/10.1177/23294884221106999openalex-extracted
Do Mixed Emotions Matter in a Crisis? The Impact of Expressing Sadness and Sympathy on Organizational Reputation and Forgiveness
inferredcites →https://doi.org/10.1509/jmkg.69.1.1.55513openalex-extracted
The Concept of Hope and its Relevance to Product Evaluation and Choice
inferredcites →https://doi.org/10.2307/2786067openalex-extracted
The Effectiveness of Supportive and Refutational Defenses in Immunizing and Restoring Beliefs Against Persuasion
inferredcites →https://doi.org/10.3102/0013189x17725519openalex-extracted
The Role of MTurk in Education Research: Advantages, Issues, and Future Directions
inferredcites →https://doi.org/10.3389/fpsyg.2019.01425openalex-extracted
The Influence of Decisional and Emotional Forgiveness on Attributions
inferredcites →https://doi.org/10.4324/9781315783031-23openalex-extracted
Revealing the Worst First: Stealing Thunder as a Social Influence Strategy
inferredcites →https://doi.org/10.5860/choice.34-1635openalex-extracted
Crisis communications: a casebook approach
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