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From Aversion to Adoption: The Role of Promotion Design in Mitigating Algorithm Aversion

https://doi.org/10.2139/ssrn.5634710
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Outgoing claims: the papers this work cites, builds on, or argues with.

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A systematic review of algorithm aversion in augmented decision making
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How to overcome algorithm aversion: Learning from mistakes
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Price promotions, beneficiary framing, and mental accounting
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Apparent algorithmic discrimination and real-time algorithmic learning in digital search advertising
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Anger, frustration, and helplessness after service failure: coping strategies and effective informational support
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Microeconomic Evidence on Price-Setting
inferredcites →https://doi.org/10.1016/bs.hem.2019.04.006openalex-snapshot
How price promotions work: A review of practice and theory
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Understanding, explaining, and utilizing medical artificial intelligence
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Scientific discovery in the age of artificial intelligence
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Habit, Attitude, and Planned Behaviour: Is Habit an Empty Construct or an Interesting Case of Goal-directed Automaticity?
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Consumer Resistance to Innovation in Services: Challenges and Barriers in the Internet of Things Era
inferredcites →https://doi.org/10.1126/science.aal4476openalex-snapshot
When early adopters don't adopt
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Pricing Strategies of Food Retailers
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The Log of Gravity
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The Unintended Consequence of Price-Based Service Recovery Incentives
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Bad News? Send an AI. Good News? Send a Human
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The Caring Machine: Feeling AI for Customer Care
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AI–Human Hybrids for Marketing Research: Leveraging Large Language Models (LLMs) as Collaborators
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Picture Perfect: Engaging Customers with Visual Generative AI
inferredcites →https://doi.org/10.1177/0022243718817513openalex-snapshot
Targeted Promotions on an E-Book Platform: Crowding Out, Heterogeneity, and Opportunity Costs
inferredcites →https://doi.org/10.1177/0022243719851788openalex-snapshot
Task-Dependent Algorithm Aversion
inferredcites →https://doi.org/10.1177/00222437221110139openalex-snapshot
Algorithmic Transference: People Overgeneralize Failures of AI in the Government
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Wheels to Meals: Measuring the Impact of Micromobility on Restaurant Demand
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The Effects of Pressure and Self-Assurance Nudges on Product Purchases and Returns in Online Retailing: Evidence from a Randomized Field Experiment
inferredcites →https://doi.org/10.1177/00222437231189185openalex-snapshot
Detecting Routines: Applications to Ridesharing Customer Relationship Management
inferredcites →https://doi.org/10.1177/00222437251332898openalex-snapshot
Artificial Intelligence on Call: The Physician's Decision of Whether to Use AI in Clinical Practice
inferredcites →https://doi.org/10.1177/0956797620948841openalex-snapshot
People Reject Algorithms in Uncertain Decision Domains Because They Have Diminishing Sensitivity to Forecasting Error
inferredcites →https://doi.org/10.1257/aer.20211063openalex-snapshot
Valid t-ratio Inference for IV
inferredcites →https://doi.org/10.1287/isre.2020.0933openalex-snapshot
Deal or No Deal? Online Deals, Retailer Heterogeneity, and Brand Evaluations in a Competitive Environment
inferredcites →https://doi.org/10.1287/isre.2020.0987openalex-snapshot
Coupons or Free Shipping? Effects of Price Promotion Strategies on Online Review Ratings
inferredcites →https://doi.org/10.1287/isre.2021.0497openalex-snapshot
Strategic Expectation Setting of Delivery Time on Marketplaces
inferredcites →https://doi.org/10.1287/isre.2021.0648openalex-snapshot
Should an Ad Agency Offer Geoconquesting or Protection from It?
inferredcites →https://doi.org/10.1287/isre.2021.1001openalex-snapshot
Show Me the Money: The Economic Impact of Membership-Based Free Shipping Programs on E-Tailers
inferredcites →https://doi.org/10.1287/mksc.1030.0040openalex-snapshot
Long-Run Effects of Promotion Depth on New Versus Established Customers: Three Field Studies
inferredcites →https://doi.org/10.1287/mksc.1060.0247openalex-snapshot
Embedded Premium Promotion: Why It Works and How to Make It More Effective
inferredcites →https://doi.org/10.1287/mksc.1100.0613openalex-snapshot
Stuck in the Adoption Funnel: The Effect of Interruptions in the Adoption Process on Usage
inferredcites →https://doi.org/10.1287/mksc.20.1.1.10197openalex-snapshot
The Category-Demand Effects of Price Promotions
inferredcites →https://doi.org/10.1287/mksc.2019.1161openalex-snapshot
Lead Offer Spillovers
inferredcites →https://doi.org/10.1287/mksc.2023.0149openalex-snapshot
Can AI and AI-Hybrids Detect Persuasion Skills? Salesforce Hiring with Conversational Video Interviews
inferredcites →https://doi.org/10.1287/mksc.2023.1449openalex-snapshot
Automating the B2B Salesperson Pricing Decisions: A Human-Machine Hybrid Approach
inferredcites →https://doi.org/10.1287/mnsc.2016.2643openalex-snapshot
Overcoming Algorithm Aversion: People Will Use Imperfect Algorithms If They Can (Even Slightly) Modify Them
inferredcites →https://doi.org/10.1287/mnsc.2017.2934openalex-snapshot
Do Coupons Expand or Cannibalize Revenue? Evidence from an e-Market
inferredcites →https://doi.org/10.1287/mnsc.2019.3316openalex-snapshot
The Long-term and Spillover Effects of Price Promotions on Retailing Platforms: Evidence from a Large Randomized Experiment on Alibaba
inferredcites →https://doi.org/10.1287/mnsc.2020.3599openalex-snapshot
When Will Workers Follow an Algorithm? A Field Experiment with a Retail Business
inferredcites →https://doi.org/10.1287/mnsc.2023.intro.v72.n1openalex-snapshot
Introduction to the Special Issue on the Human-Algorithm Connection
inferredcites →https://doi.org/10.1287/msom.1070.0193openalex-snapshot
The Impact of Service Operations Failures on Customer Satisfaction: Evidence on How Failures and Their Source Affect What Matters to Customers
inferredcites →https://doi.org/10.1287/orsc.2021.1554openalex-snapshot
Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion
inferredcites →https://doi.org/10.1509/jmkg.71.3.158openalex-snapshot
Cents or Percent? The Effects of Promotion Framing on Price Expectations and Choice
inferredcites →https://doi.org/10.1509/jmkr.39.4.408.19120openalex-snapshot
An Empirical Investigation of the Spillover Effects of Advertising and Sales Promotions in Umbrella Branding
inferredcites →https://doi.org/10.1509/jmkr.39.4.421.19114openalex-snapshot
The Long-Term Effects of Price Promotions on Category Incidence, Brand Choice, and Purchase Quantity
inferredcites →https://doi.org/10.1515/9781400829828openalex-snapshot
Mostly Harmless Econometrics
inferredcites →https://doi.org/10.1518/hfes.46.1.50.30392openalex-snapshot
Trust in Automation: Designing for Appropriate Reliance
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