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Artificial Empathy Is Not Trusted the Same by Novice and Experienced Users: The Moderating Role of Prior Chatbot Experience on Trust in Social Support Chatbot
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Outgoing claims: the papers this work cites, builds on, or argues with.
inferredcites →https://doi.org/10.1007/s12369-022-00951-5openalex-snapshot
“I Believe AI Can Learn from the Error. Or Can It Not?”: The Effects of Implicit Theories on Trust Repair of the Intelligent Agent
inferredcites →https://doi.org/10.1016/j.cognition.2012.06.007openalex-snapshot
Feeling robots and human zombies: Mind perception and the uncanny valley
inferredcites →https://doi.org/10.1016/j.concog.2005.06.004openalex-snapshot
Responding to the emotions of others: Dissociating forms of empathy through the study of typical and psychiatric populations
inferredcites →https://doi.org/10.1016/j.ejpain.2011.07.011openalex-snapshot
Painfully reassuring? The effects of validation on emotions and adherence in a pain test
inferredcites →https://doi.org/10.1016/j.future.2018.01.055openalex-snapshot
In the shades of the uncanny valley: An experimental study of human–chatbot interaction
inferredcites →https://doi.org/10.1016/j.ijhcs.2012.09.005openalex-snapshot
The influence of empathy in human–robot relations
inferredcites →https://doi.org/10.1016/j.ijhcs.2016.02.002openalex-snapshot
Application of Expectancy Violations Theory to communication with and judgments about embodied agents during a decision-making task
inferredcites →https://doi.org/10.1016/j.ijhcs.2021.102601openalex-snapshot
My Chatbot Companion - a Study of Human-Chatbot Relationships
inferredcites →https://doi.org/10.1016/j.neubiorev.2006.06.011openalex-snapshot
The neuronal basis and ontogeny of empathy and mind reading: Review of literature and implications for future research
inferredcites →https://doi.org/10.1016/j.neuroimage.2005.06.064openalex-snapshot
Dissociation between emotion and personality judgments: Convergent evidence from functional neuroimaging
inferredcites →https://doi.org/10.1016/j.tele.2020.101473openalex-snapshot
I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents
inferredcites →https://doi.org/10.1023/b:jadd.0000022607.19833.00openalex-snapshot
The Empathy Quotient: An Investigation of Adults with Asperger Syndrome or High Functioning Autism, and Normal Sex Differences
inferredcites →https://doi.org/10.1037//0021-9010.61.2.246openalex-snapshot
Hedonic reactions to the disconfirmation of product performance expectations: Some moderating conditions.
inferredcites →https://doi.org/10.1037/0022-3514.85.2.348openalex-snapshot
Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being.
inferredcites →https://doi.org/10.1037/h0042692openalex-snapshot
Some hedonic consequences of the confirmation and disconfirmation of expectances.
inferredcites →https://doi.org/10.1038/s41598-023-46527-9openalex-snapshot
The CASA theory no longer applies to desktop computers
inferredcites →https://doi.org/10.1073/pnas.0902666106openalex-snapshot
The neural bases of empathic accuracy
inferredcites →https://doi.org/10.1080/03637751.2019.1595076openalex-snapshot
Examining the quality of social support messages produced face-to-face and in computer-mediated communication: The effects of hyperpersonal communication
inferredcites →https://doi.org/10.1080/1019678042000245263openalex-snapshot
Shifting Factors and the Ineffectiveness of Third Party Assurance Seals: A Two-Stage Model of Initial Trust in a Web Business
inferredcites →https://doi.org/10.1080/16506073.2016.1218926openalex-snapshot
Emotion regulation strategies in daily life: mindfulness, cognitive reappraisal and emotion suppression
inferredcites →https://doi.org/10.1089/cyber.2018.0110openalex-snapshot
Should Machines Express Sympathy and Empathy? Experiments with a Health Advice Chatbot
inferredcites →https://doi.org/10.1093/brain/awn279openalex-snapshot
Two systems for empathy: a double dissociation between emotional and cognitive empathy in inferior frontal gyrus versus ventromedial prefrontal lesions
inferredcites →https://doi.org/10.1108/jsit-05-2021-0085openalex-snapshot
The co-evolution of remote work and expectations in a COVID-19 world utilizing an expectation disconfirmation theory lens
inferredcites →https://doi.org/10.1109/access.2024.3397775openalex-snapshot
Advancements in Generative AI: A Comprehensive Review of GANs, GPT, Autoencoders, Diffusion Model, and Transformers
inferredcites →https://doi.org/10.1111/0022-4537.00153openalex-snapshot
Machines and Mindlessness: Social Responses to Computers
inferredcites →https://doi.org/10.1111/1540-5915.02214openalex-snapshot
A Test of Alternative Measures of Disconfirmation*
inferredcites →https://doi.org/10.1111/ijcs.12658openalex-snapshot
The role of elaboration likelihood model in consumer behaviour research and its extension to new technologies: A review and future research agenda
inferredcites →https://doi.org/10.1111/j.1365-2575.2011.00373.xopenalex-snapshot
Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context
inferredcites →https://doi.org/10.1111/j.1467-8608.2006.00437.xopenalex-snapshot
Development of organizational trust among employees from a contextual perspective
inferredcites →https://doi.org/10.1111/j.1468-2885.2003.tb00292.xopenalex-snapshot
Message Properties, Mediating States, and Manipulation Checks: Claims, Evidence, and Data Analysis in Experimental Persuasive Message Effects Research
inferredcites →https://doi.org/10.1142/s2705078522500126openalex-snapshot
Qualia, Consciousness and Artificial Intelligence
inferredcites →https://doi.org/10.1145/1940761.1940831openalex-snapshot
The influence of self-efficacy, gender stereotypes and the importance of it skills on college students' intentions to pursue IT careers
inferredcites →https://doi.org/10.1145/1985347.1985353openalex-snapshot
Trust in a specific technology
inferredcites →https://doi.org/10.1146/annurev-psych-010213-115045openalex-snapshot
Dehumanization and Infrahumanization
inferredcites →https://doi.org/10.1177/00936502231221669openalex-snapshot
When a Chatbot Disappoints You: Expectancy Violation in Human-Chatbot Interaction in a Social Support Context
inferredcites →https://doi.org/10.1177/1754073914558466openalex-snapshot
Empathy: A Review of the Concept
inferredcites →https://doi.org/10.1177/17540739221114642openalex-snapshot
Positive Cognitive Reappraisal in Stress Resilience, Mental Health, and Well-Being: A Comprehensive Systematic Review
inferredcites →https://doi.org/10.1287/isre.13.3.334.81openalex-snapshot
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
inferredcites →https://doi.org/10.1287/isre.2015.0611openalex-snapshot
Research Note—Using Expectation Disconfirmation Theory and Polynomial Modeling to Understand Trust in Technology
inferredcites →https://doi.org/10.1287/orsc.14.1.91.12814openalex-snapshot
Trust as an Organizing Principle
inferredcites →https://doi.org/10.1521/jscp.2011.30.2.163openalex-snapshot
The Impact of Validating and Invalidating Responses on Emotional Reactivity
inferredcites →https://doi.org/10.2307/3150499openalex-snapshot
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
inferredcites →https://doi.org/10.30658/hmc.1.5openalex-snapshot
Building a Stronger CASA: Extending the Computers Are Social Actors Paradigm
inferredcites →https://doi.org/10.3389/frobt.2017.00051openalex-snapshot
Reporting Mental Health Symptoms: Breaking Down Barriers to Care with Virtual Human Interviewers
inferredcites →https://doi.org/10.3758/bf03193146openalex-snapshot
G*Power 3: A flexible statistical power analysis program for the social, behavioral, and biomedical sciences
inferredcites →https://doi.org/10.48185/jaai.v5i1.1052openalex-snapshot
Gemini versus ChatGPT: applications, performance, architecture, capabilities, and implementation
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