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Usability, Engagement, and Report Usefulness of Chatbot-Based Family Health History Data Collection: Mixed Methods Analysis

https://doi.org/10.2196/55164
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1001/jamanetworkopen.2022.34574openalex-snapshot
Association of Disparities in Family History and Family Cancer History in the Electronic Health Record With Sex, Race, Hispanic or Latino Ethnicity, and Language Preference in 2 Large US Health Care Systems
inferredcites →https://doi.org/10.1002/ajmg.a.37139openalex-snapshot
10 years later: Assessing the impact of public health efforts on the collection of family health history
inferredcites →https://doi.org/10.1002/jgc4.1169openalex-snapshot
Patient assessment of chatbots for the scalable delivery of genetic counseling
inferredcites →https://doi.org/10.1002/jgc4.1239openalex-snapshot
Family health history collected by virtual conversational agents: An empirical study to investigate the efficacy of this approach
inferredcites →https://doi.org/10.1002/jgc4.1348openalex-snapshot
Evaluating co‐created patient‐facing materials to increase understanding of genetic test results
inferredcites →https://doi.org/10.1002/jgc4.1359openalex-snapshot
Chatbots & artificial intelligence to scale genetic information delivery
inferredcites →https://doi.org/10.1002/wps.20883openalex-snapshot
The growing field of digital psychiatry: current evidence and the future of apps, social media, chatbots, and virtual reality
inferredcites →https://doi.org/10.1007/978-1-4419-1428-6_446openalex-snapshot
Cognitive Load Theory
inferredcites →https://doi.org/10.1007/s00439-022-02512-2openalex-snapshot
Finding the sweet spot: a qualitative study exploring patients’ acceptability of chatbots in genetic service delivery
inferredcites →https://doi.org/10.1007/s10689-021-00243-3openalex-snapshot
Adaptation and early implementation of the PREdiction model for gene mutations (PREMM5™) for lynch syndrome risk assessment in a diverse population
inferredcites →https://doi.org/10.1007/s10897-018-0235-7openalex-snapshot
Review and Comparison of Electronic Patient‐Facing Family Health History Tools
inferredcites →https://doi.org/10.1007/s11606-013-2536-8openalex-snapshot
Crowdsourcing—Harnessing the Masses to Advance Health and Medicine, a Systematic Review
inferredcites →https://doi.org/10.1007/s12687-021-00531-6openalex-snapshot
Modernizing family health history: achievable strategies to reduce implementation gaps
inferredcites →https://doi.org/10.1016/j.chb.2021.107034openalex-snapshot
Application of humanization to survey chatbots: Change in chatbot perception, interaction experience, and survey data quality
inferredcites →https://doi.org/10.1016/j.ijhcs.2018.01.004openalex-snapshot
A practical approach to measuring user engagement with the refined user engagement scale (UES) and new UES short form
inferredcites →https://doi.org/10.1016/j.ijhcs.2022.102788openalex-snapshot
Understanding the user experience of customer service chatbots: An experimental study of chatbot interaction design
inferredcites →https://doi.org/10.1016/j.ijmedinf.2008.09.002openalex-snapshot
STARE-HI—Statement on reporting of evaluation studies in Health Informatics
inferredcites →https://doi.org/10.1016/j.ijmedinf.2019.103978openalex-snapshot
An overview of the features of chatbots in mental health: A scoping review
inferredcites →https://doi.org/10.1016/j.pec.2011.11.013openalex-snapshot
Factors affecting frequency of communication about family health history with family members and doctors in a medically underserved population
inferredcites →https://doi.org/10.1016/j.pec.2020.11.007openalex-snapshot
Introducing Edna: A trainee chatbot designed to support communication about additional (secondary) genomic findings
inferredcites →https://doi.org/10.1016/j.pec.2021.02.034openalex-snapshot
Utility of a virtual counselor (VICKY) to collect family health histories among vulnerable patient populations: A randomized controlled trial
inferredcites →https://doi.org/10.1016/j.socscimed.2009.12.013openalex-snapshot
In search of ‘low health literacy’: Threshold vs. gradient effect of literacy on health status and mortality
inferredcites →https://doi.org/10.1016/s0140-6736(19)31275-9openalex-snapshot
Family health history: underused for actionable risk assessment
inferredcites →https://doi.org/10.1038/gim.2017.238openalex-snapshot
The contribution of family history to the burden of diagnosed diabetes, undiagnosed diabetes, and prediabetes in the United States: analysis of the National Health and Nutrition Examination Survey, 2009–2014
inferredcites →https://doi.org/10.1038/s41431-020-0579-yopenalex-snapshot
Recommendations for designing genetic test reports to be understood by patients and non-specialists
inferredcites →https://doi.org/10.1038/s41436-018-0049-xopenalex-snapshot
Implementation, adoption, and utility of family health history risk assessment in diverse care settings: evaluating implementation processes and impact with an implementation framework
inferredcites →https://doi.org/10.1056/nejmsr1809937openalex-snapshot
The “All of Us” Research Program
inferredcites →https://doi.org/10.1080/13814788.2022.2061457openalex-snapshot
Family history tools for primary care: A systematic review
inferredcites →https://doi.org/10.1093/annonc/mdy441.003openalex-snapshot
Hereditary cancer syndromes and development of tele genetics program in the Asia-Pacific, Middle East region
inferredcites →https://doi.org/10.1093/jamia/ocaa315openalex-snapshot
Comparison of family health history in surveys vs electronic health record data mapped to the observational medical outcomes partnership data model in the All of Us Research Program
inferredcites →https://doi.org/10.1093/jamia/ocac046openalex-snapshot
Comparing medical history data derived from electronic health records and survey answers in the All of Us Research Program
inferredcites →https://doi.org/10.1093/jamia/ocad243openalex-snapshot
Barriers and facilitators to the implementation of family cancer history collection tools in oncology clinical practices
inferredcites →https://doi.org/10.1093/jamiaopen/ooaa035openalex-snapshot
Physicians’ strategies for using family history data: having the data is not the same as using the data
inferredcites →https://doi.org/10.1109/segah52098.2021.9551895openalex-snapshot
Chase Away the Virus: A Character-Based Chatbot for COVID-19
inferredcites →https://doi.org/10.1111/j.1525-1497.2004.30401.xopenalex-snapshot
Reconsidering the family history in primary care
inferredcites →https://doi.org/10.1145/3381804openalex-snapshot
Tell Me About Yourself
inferredcites →https://doi.org/10.1145/3637364openalex-snapshot
Leveraging Large Language Models to Power Chatbots for Collecting User Self-Reported Data
inferredcites →https://doi.org/10.1159/000520001openalex-snapshot
Comparison of a Cancer Family History Collection and Risk Assessment Tool – ItRunsInMyFamily – with Risk Assessment by Health-Care Professionals
inferredcites →https://doi.org/10.1177/1460458220955104openalex-snapshot
An empirical study investigating the user acceptance of a virtual conversational agent interface for family health history collection among the geriatric population
inferredcites →https://doi.org/10.1177/2055207619871808openalex-snapshot
Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study
inferredcites →https://doi.org/10.1177/20552076221129718openalex-snapshot
Effects of personalization and source expertise on users’ health beliefs and usage intention toward health chatbots: Evidence from an online experiment
inferredcites →https://doi.org/10.1186/s12913-022-08527-9openalex-snapshot
Impact of low health literacy on patients’ health outcomes: a multicenter cohort study
inferredcites →https://doi.org/10.1186/s13053-022-00231-3openalex-snapshot
Literacy-adapted, electronic family history assessment for genetics referral in primary care: patient user insights from qualitative interviews
inferredcites →https://doi.org/10.1186/s13073-020-00819-1openalex-snapshot
Family history assessment significantly enhances delivery of precision medicine in the genomics era
inferredcites →https://doi.org/10.1186/s40249-020-0622-9openalex-snapshot
Crowdsourcing in health and medical research: a systematic review
inferredcites →https://doi.org/10.1200/cci.20.00014openalex-snapshot
Using a Chatbot to Assess Hereditary Cancer Risk
inferredcites →https://doi.org/10.1200/cci.21.00004openalex-snapshot
Leveraging Health Information Technology to Collect Family Cancer History: A Systematic Review and Meta-Analysis
inferredcites →https://doi.org/10.1200/jco.2020.39.28_suppl.221openalex-snapshot
Perceived provider barriers to collecting and documenting a complete family history in a statewide oncology consortium.
inferredcites →https://doi.org/10.1201/9781498710411openalex-snapshot
Usability Evaluation In Industry
inferredcites →https://doi.org/10.1201/9781498710411-35openalex-snapshot
SUS: A 'Quick and Dirty' Usability Scale
inferredcites →https://doi.org/10.1287/mnsc.46.2.186.11926openalex-snapshot
A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
inferredcites →https://doi.org/10.1371/journal.pone.0224283openalex-snapshot
Awareness of family health history in a predominantly young adult population
inferredcites →https://doi.org/10.21037/atm-21-6672openalex-snapshot
DeepSSR: a deep learning system for structured recognition of text images from unstructured paper-based medical reports
inferredcites →https://doi.org/10.2196/15360openalex-snapshot
The Personalization of Conversational Agents in Health Care: Systematic Review
inferredcites →https://doi.org/10.2196/21982openalex-snapshot
User Experience of a Chatbot Questionnaire Versus a Regular Computer Questionnaire: Prospective Comparative Study
inferredcites →https://doi.org/10.2196/22845openalex-snapshot
Artificial Intelligence Chatbot Behavior Change Model for Designing Artificial Intelligence Chatbots to Promote Physical Activity and a Healthy Diet: Viewpoint
inferredcites →https://doi.org/10.2196/25184openalex-snapshot
Preliminary Screening for Hereditary Breast and Ovarian Cancer Using a Chatbot Augmented Intelligence Genetic Counselor: Development and Feasibility Study
inferredcites →https://doi.org/10.2196/25787openalex-snapshot
Comparing Single-Page, Multipage, and Conversational Digital Forms in Health Care: Usability Study
inferredcites →https://doi.org/10.2196/29289openalex-snapshot
Automated Clinical Practice Guideline Recommendations for Hereditary Cancer Risk Using Chatbots and Ontologies: System Description
inferredcites →https://doi.org/10.2196/31991openalex-snapshot
Identifying Potential Gamification Elements for A New Chatbot for Families With Neurodevelopmental Disorders: User-Centered Design Approach
inferredcites →https://doi.org/10.2196/32875openalex-snapshot
Operationalizing and Implementing Pretrained, Large Artificial Intelligence Linguistic Models in the US Health Care System: Outlook of Generative Pretrained Transformer 3 (GPT-3) as a Service Model
inferredcites →https://doi.org/10.2196/37028openalex-snapshot
The AI Will See You Now: Feasibility and Acceptability of a Conversational AI Medical Interviewing System
inferredcites →https://doi.org/10.2196/37877openalex-snapshot
A Cognitive Behavioral Therapy Chatbot (Otis) for Health Anxiety Management: Mixed Methods Pilot Study
inferredcites →https://doi.org/10.2196/40789openalex-snapshot
Artificial Intelligence–Based Chatbots for Promoting Health Behavioral Changes: Systematic Review
inferredcites →https://doi.org/10.2196/43227openalex-snapshot
Feasibility and Acceptability of Chatbots for Nutrition and Physical Activity Health Promotion Among Adolescents: Systematic Scoping Review With Adolescent Consultation
inferredcites →https://doi.org/10.2196/jmir.9330openalex-snapshot
Mapping of Crowdsourcing in Health: Systematic Review
inferredcites →https://doi.org/10.2307/249689openalex-snapshot
Task-Technology Fit and Individual Performance
inferredcites →https://doi.org/10.3389/fdgth.2022.954069openalex-snapshot
Virtual conversational agents versus online forms: Patient experience and preferences for health data collection
inferredcites →https://doi.org/10.3390/s21248448openalex-snapshot
Conversational Agents: Goals, Technologies, Vision and Challenges
inferredcites →https://doi.org/10.3747/co.25.4042openalex-snapshot
What Characterizes Cancer Family History Collection Tools? A Critical Literature Review
inferredcites →https://doi.org/10.4338/aci-2013-04-ra-0024openalex-snapshot
STARE-HI – Statement on Reporting of Evaluation Studies in Health Informatics
inferredcites →https://doi.org/10.7326/0003-4819-155-2-201107190-00005openalex-snapshot
Low Health Literacy and Health Outcomes: An Updated Systematic Review

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Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Acceptance of Medical History-Taking Supported by Artificial Intelligence and Chatbots: A Population-Based Survey in Germany
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Assessing Interaction Quality in Human–AI Dialogue: An Integrative Review and Multi-Layer Framework for Conversational Agents
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