On the public citation graph
What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1
0 signed · 2537 inferred · view as graph
Inferred edges come from two machine sources: sweeps of open repository metadata (mostly SSRN and Zenodo), and a bulk OpenAlex citation snapshot. Every row below is labelled with the one it came from. Neither is a complete citation index — absence here is not evidence of absence.
Is this your work? Sign in with ORCID and put your name on the
claims that are yours.
Reference health. See whether every reference in this work resolves to a
known work and none has been retracted — and get a dated CiteStamped
badge you can embed.
What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
inferredcites →https://doi.org/10.1002/dir.20041openalex-snapshot
Online Peer and Editorial Recommendations, Trust, and Choice in Virtual Markets
inferredcites →https://doi.org/10.1007/bf02721949openalex-snapshot
The Persuasive Impact Of Two-Sided Selling Appeals For An Unknown Brand Name
inferredcites →https://doi.org/10.1007/s10799-008-0041-2openalex-snapshot
Do Online Reviews Affect Product Sales? The Role of Reviewer Characteristics and Temporal Effects
inferredcites →https://doi.org/10.1016/j.ijresmar.2005.11.001openalex-snapshot
Two-sided advertising: A meta-analysis
inferredcites →https://doi.org/10.1016/j.jretai.2007.03.009openalex-snapshot
Effects of online communication practices on consumer perceptions of performance uncertainty for search and experience goods
inferredcites →https://doi.org/10.1016/s0148-2963(97)00062-3openalex-snapshot
Evaluating the Potential of Interactive Media through a New Lens: Search versus Experience Goods
inferredcites →https://doi.org/10.1037/0022-3514.65.6.1132openalex-snapshot
Attitude strength: One construct or many related constructs?
inferredcites →https://doi.org/10.1037/h0032590openalex-snapshot
On the ambivalence-indifference problem in attitude theory and measurement: A suggested modification of the semantic differential technique.
inferredcites →https://doi.org/10.1080/07421222.2004.11045796openalex-snapshot
Understanding Determinants of Online Consumer Satisfaction: A Decision Process Perspective
inferredcites →https://doi.org/10.1080/07421222.2004.11045817openalex-snapshot
Virtual Product Experience: Effects of Visual and Functional Control of Products on Perceived Diagnosticity and Flow in Electronic Shopping
inferredcites →https://doi.org/10.1086/208570openalex-snapshot
Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective
inferredcites →https://doi.org/10.1086/209228openalex-snapshot
Consumer Skepticism of Advertising Claims: Testing Hypotheses from Economics of Information
inferredcites →https://doi.org/10.1086/209370openalex-snapshot
An Integrative Framework for Understanding Two-Sided Persuasion
inferredcites →https://doi.org/10.1086/268567openalex-snapshot
The Measurement of a Middle Position in Attitude Surveys
inferredcites →https://doi.org/10.1086/422111openalex-snapshot
Play, Flow, and the Online Search Experience
inferredcites →https://doi.org/10.1126/science.185.4157.1124openalex-snapshot
Judgment under Uncertainty: Heuristics and Biases
inferredcites →https://doi.org/10.1177/001872675400700202openalex-snapshot
A Theory of Social Comparison Processes
inferredcites →https://doi.org/10.1177/002224379803500304openalex-snapshot
Consumer Processing of Product Trial and the Influence of Prior Advertising: A Structural Modeling Approach
inferredcites →https://doi.org/10.1287/isre.1040.0015openalex-snapshot
Building Effective Online Marketplaces with Institution-Based Trust
inferredcites →https://doi.org/10.1287/isre.1060.0106openalex-snapshot
The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation
inferredcites →https://doi.org/10.1287/isre.1060.0107openalex-snapshot
Research Note: The Influence of Recommendations and Consumer Reviews on Evaluations of Websites
inferredcites →https://doi.org/10.1287/isre.1070.0124openalex-snapshot
Investigating the Influence of the Functional Mechanisms of Online Product Presentations
inferredcites →https://doi.org/10.1287/isre.1070.0154openalex-snapshot
Self-Selection and Information Role of Online Product Reviews
inferredcites →https://doi.org/10.1287/isre.1080.0193openalex-snapshot
Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets
inferredcites →https://doi.org/10.1287/mksc.1040.0089openalex-snapshot
Third-Party Product Review and Firm Marketing Strategy
inferredcites →https://doi.org/10.1287/mnsc.43.12.1676openalex-snapshot
Reducing Buyer Search Costs: Implications for Electronic Marketplaces
inferredcites →https://doi.org/10.1509/jmkg.73.2.55openalex-snapshot
Searching for Experience on the Web: An Empirical Examination of Consumer Behavior for Search and Experience Goods
inferredcites →https://doi.org/10.1509/jmkr.43.3.345openalex-snapshot
The Effect of Word of Mouth on Sales: Online Book Reviews
inferredcites →https://doi.org/10.2139/ssrn.918083openalex-snapshot
All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com
inferredcites →https://doi.org/10.2307/249534openalex-snapshot
The Use of Information in Decision Making: An Experimental Investigation of the Impact of Computer-Based Decision Aids
inferredcites →https://doi.org/10.2307/25148678openalex-snapshot
Effective Use of knowledge management Systems: A Process Model of Content Ratings and Credibility Indicators1
inferredcites →https://doi.org/10.2307/25148720openalex-snapshot
Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior1
inferredcites →https://doi.org/10.2307/25148783openalex-snapshot
Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1
inferredcites →https://doi.org/10.2753/jec1086-4415110204openalex-snapshot
Persuasion in Recommender Systems
inferredcites →https://doi.org/10.2753/mis0742-1222230104openalex-snapshot
Consumer Search and Retailer Strategies in the Presence of Online Music Sharing
inferredcites →https://doi.org/10.2753/mis0742-1222230207openalex-snapshot
When Online Reviews Meet Hyperdifferentiation: A Study of the Craft Beer Industry
inferredcites →https://doi.org/10.2753/mtp1069-6679140401openalex-snapshot
Factors Influencing Consumer Choice of a "Rating Web Site": An Experimental Investigation of an Online Interactive Decision Aid
inferredcites →https://doi.org/10.5465/amr.1986.4283106openalex-snapshot
Information, Cognitive Biases, and Commitment to a Course of Action
What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
inferred← citeshttps://doi.org/10.2139/ssrn.2079025openalex-extracted
Keywords Selection in Search Engine Advertising With Cross Selling Effect
inferred← citeshttps://doi.org/10.2139/ssrn.2187040openalex-extracted
What We Know and Don’t Know About Online Word-Of-Mouth: A Systematic Review and Synthesis of the Literature
inferred← citeshttps://doi.org/10.2139/ssrn.2253630openalex-extracted
Cross-Cultural Differences in the Usage of Online Experts: The Influence of Power Distance and Individualism
inferred← citeshttps://doi.org/10.2139/ssrn.2257301openalex-extracted
Mobile Hurts, but Only for a Minute: The Impact of Mobility and Time on User Generated Content
inferred← citeshttps://doi.org/10.2139/ssrn.2267658openalex-extracted
A Temporal Study of the Effects of Online Opinions: Information Sources Matter
inferred← citeshttps://doi.org/10.2139/ssrn.2335745openalex-extracted
Platform or Wholesale? A Strategic Tool for Online Retailers to Benefit from Third-Party Information
inferred← citeshttps://doi.org/10.2139/ssrn.2407772openalex-extracted
Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida
inferred← citeshttps://doi.org/10.2139/ssrn.2506292openalex-extracted
Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida
inferred← citeshttps://doi.org/10.2139/ssrn.2510470openalex-extracted
Agile Pricing: How Online Product Reviews Influence Firm Pricing Strategies
inferred← citeshttps://doi.org/10.2139/ssrn.2514960openalex-extracted
Does Money Always Talk? Social Distance and Fairness in Online Referral Systems
inferred← citeshttps://doi.org/10.2139/ssrn.2542697openalex-extracted
Effect of Online Reviews on Customers of Bangalore-Based Real Estate Company - An Exploratory Study
inferred← citeshttps://doi.org/10.2139/ssrn.2629837openalex-extracted
Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality1
inferred← citeshttps://doi.org/10.2139/ssrn.2666055openalex-extracted
Order Effects & Quality of Answers in Online Health Community-based Question Answering Forums
inferred← citeshttps://doi.org/10.2139/ssrn.2799157openalex-extracted
What User-Innovators Do that Others Don’t: A Study of Daily Practices
inferred← citeshttps://doi.org/10.2139/ssrn.2821667openalex-extracted
In Mobile We Trust: How Mobile Reviews Can Overcome Consumer Distrust of User-Generated Reviews
inferred← citeshttps://doi.org/10.2139/ssrn.2833719openalex-extracted
Low Processing Fluency Strengthens the Impact of Consumer Reviews: Implications for the Visual Design of Consumer Reviews
inferred← citeshttps://doi.org/10.2139/ssrn.2835683openalex-extracted
Does Help Help? An Empirical Analysis of Social Desirability Bias in Ratings
inferred← citeshttps://doi.org/10.2139/ssrn.2919553openalex-extracted
Management Responses to Online WOM: Helpful or Detrimental?
inferred← citeshttps://doi.org/10.2139/ssrn.3027095openalex-extracted
Electronic Word-of-Mouth Response
inferred← citeshttps://doi.org/10.2139/ssrn.3069933openalex-extracted
Heard It Through the Grapevine! How Peer-to-Peer Interaction Affects Customer Experience and Word-of-Mouth Intention in Different Service Environments: A Bayesian Approach
inferred← citeshttps://doi.org/10.2139/ssrn.3070124openalex-extracted
The Impact of Social Media Opinions on Innovation Investment: Evidence from Listed Firms in China
inferred← citeshttps://doi.org/10.2139/ssrn.3082018openalex-extracted
Who Forgoes Screening in Online Markets and When?: Evidence from Airbnb
inferred← citeshttps://doi.org/10.2139/ssrn.3088905openalex-extracted
Fund What You Trust? Social Capital and Moral Hazard in Crowdfunding
inferred← citeshttps://doi.org/10.2139/ssrn.3100217openalex-extracted
The Extreme Distribution of Online Reviews: Prevalence, Drivers and Implications
inferred← citeshttps://doi.org/10.2139/ssrn.3101376openalex-extracted
At Least You're Out of the Rain, Right??: A Discourse Analysis of Pilgrimage Sites Reviews
inferred← citeshttps://doi.org/10.2139/ssrn.3108288openalex-extracted
Can User Generated Content Predict Restaurant Survival: Deep Learning of Yelp Photos and Reviews
inferred← citeshttps://doi.org/10.2139/ssrn.3148033openalex-extracted
Understanding the Impact of Multi-Dimensional Ratings on Product Sales: An Information-Inconsistency Perspective
inferred← citeshttps://doi.org/10.2139/ssrn.3189351openalex-extracted
Blessing in Disguise? Environmental Shocks and Performance Enhancement
inferred← citeshttps://doi.org/10.2139/ssrn.3206895openalex-extracted
Examining the Impacts of Airbnb's Review Policy Change on Listing Reviews
inferred← citeshttps://doi.org/10.2139/ssrn.3218812openalex-extracted
Blessing in Disguise? Environmental Shocks and Performance Enhancement
inferred← citeshttps://doi.org/10.2139/ssrn.3366294openalex-extracted
Statistical Analysis & Survey of Research Work in Opinion Mining
inferred← citeshttps://doi.org/10.2139/ssrn.3472119openalex-extracted
On the Relative Efficiency of Crowdsourced Rating Mechanisms: Experimental Evidence
inferred← citeshttps://doi.org/10.2139/ssrn.3478353openalex-extracted
Direct and Indirect Benefits of Introducing Purchase Verification in E-commerce Platforms: Evidence from a Natural Experiment
inferred← citeshttps://doi.org/10.2139/ssrn.3543906openalex-extracted
Matching in Labor Marketplaces: The Role of Experiential Information
inferred← citeshttps://doi.org/10.2139/ssrn.3739672openalex-extracted
Sequential Choice Problem and the Rationality Pattern Function of the Online Reviews
inferred← citeshttps://doi.org/10.2139/ssrn.3821753openalex-extracted
Review Helpfulness Score vs. Review Unhelpfulness Score: Two Sides of the Same Coin or Different Coins?
inferred← citeshttps://doi.org/10.2139/ssrn.3838762openalex-extracted
Haters Gonna Hate? How Removing Downvote Option Impacts Discussions on Online Forum
inferred← citeshttps://doi.org/10.2139/ssrn.3869539openalex-extracted
Consumers’ Behavioural Intentions to Reuse Recommender Systems: Assessing the Effects of Trust Propensity, Trusting Beliefs and Perceived Usefulness
inferred← citeshttps://doi.org/10.2139/ssrn.3885027openalex-extracted
Monetizing Live Videos: Do Monetary Behaviors Affect Live Social Media Engagement?
inferred← citeshttps://doi.org/10.2139/ssrn.3922723openalex-extracted
In-Consumption Information Cues and Digital Content Demand: Evidence from a Live-Streaming Platform
inferred← citeshttps://doi.org/10.2139/ssrn.3990127openalex-extracted
The Impact of Reputation Systems on Peer Feedback in Social Media
inferred← citeshttps://doi.org/10.2139/ssrn.3995684openalex-extracted
Helpful or Unhelpful: The Role of Voter Heuristics in Review Helpfulness
inferred← citeshttps://doi.org/10.2139/ssrn.4014930openalex-extracted
Is a Picture Always Worth a 1000 Words? Platform Design Implications of Enabling Image Embedding in Reviews
inferred← citeshttps://doi.org/10.2139/ssrn.4095895openalex-extracted
THE ASYMMETRIC EFFECTS OF INFLUENCER FOLLOWER COUNT ACROSS THE PURCHASE FUNNEL
inferred← citeshttps://doi.org/10.2139/ssrn.4134536openalex-extracted
Modeling and Visualization of E-commerce Sellers' Ratings Using Transaction-level and Feedback Data
inferred← citeshttps://doi.org/10.2139/ssrn.4433918openalex-extracted
What Makes a Review Both Remunerative and Helpful? An Empirical Study of Review Sentiment and Information Richness
inferred← citeshttps://doi.org/10.2139/ssrn.4518525openalex-extracted
How Do Information Searches Affect Post-Purchase Dissonance?
inferred← citeshttps://doi.org/10.2139/ssrn.4633984openalex-extracted
Analysing and Predicting the Helpfulness of Online User Review Using Machine Learning and Meta-Heuristic Algorithms (the Case Study of the Tripadvisor Website)
inferred← citeshttps://doi.org/10.2139/ssrn.4660311openalex-extracted
Fewer Reviews but Better Content: When an Online Review Platform Disables Downvotes
inferred← citeshttps://doi.org/10.2139/ssrn.4765222openalex-extracted
What People Think of Machines as Doctors: Unveiling the Value of Gen-AI for e-Health
inferred← citeshttps://doi.org/10.2139/ssrn.4872205openalex-extracted
Navigating the Sea of Reviews: Unveiling the Effects of Introducing AI-Generated Summaries in E-Commerce
inferred← citeshttps://doi.org/10.2139/ssrn.5030006openalex-extracted
Dynamics of Vegan Product Consumption Across Early and Late Adopters: Evidence from Online Consumer Reviews
inferred← citeshttps://doi.org/10.2139/ssrn.5052570openalex-extracted
"Word-of-AI" and Matching Quality: Evidence from a Natural Experiment on Online Review Platforms
inferred← citeshttps://doi.org/10.2139/ssrn.5065566openalex-extracted
The Impact of Online Marketing on Tourists' Visit Intention: Mediating Roles of Trust
inferred← citeshttps://doi.org/10.1002/9781394311682.ch14openalex-snapshot
Customer Acceptance of Sustainable Fintech Innovation
inferred← citeshttps://doi.org/10.1002/arcp.1055openalex-snapshot
How online word‐of‐mouth impacts receivers
inferred← citeshttps://doi.org/10.1002/asi.23180openalex-snapshot
Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth
inferred← citeshttps://doi.org/10.1002/asi.23602openalex-snapshot
Herd behavior in consumers’ adoption of online reviews
inferred← citeshttps://doi.org/10.1002/asi.23967openalex-snapshot
Online consumer reviews and sales: Examining the chicken‐egg relationships
inferred← citeshttps://doi.org/10.1002/asi.24050openalex-snapshot
Do consumers always follow “useful” reviews? The interaction effect of review valence and review usefulness on consumers' purchase decisions
inferred← citeshttps://doi.org/10.1002/asi.24254openalex-snapshot
Do cognitive and affective expressions matter in purchase conversion? A live chat perspective
inferred← citeshttps://doi.org/10.1002/asi.24457openalex-snapshot
How online review richness impacts sales: An attribute substitution perspective
inferred← citeshttps://doi.org/10.1002/asi.24729openalex-snapshot
Veni, vidi, vici? On the rise of scrape‐and‐report scholarship in online reviews research
inferred← citeshttps://doi.org/10.1002/cb.1372openalex-snapshot
Perceived helpfulness of online consumer reviews: The role of message content and style
inferred← citeshttps://doi.org/10.1002/cb.1585openalex-snapshot
Choice confidence in the webrooming purchase process: The impact of online positive reviews and the motivation to touch
inferred← citeshttps://doi.org/10.1002/cb.1643openalex-snapshot
Less is more: Online consumer ratings' format affects purchase intentions and processing
inferred← citeshttps://doi.org/10.1002/cb.1722openalex-snapshot
Forces affecting perception of product comments on social‐WOM: An interactive, relational communication perspective
inferred← citeshttps://doi.org/10.1002/cb.1796openalex-snapshot
Helpfulness and economic impact of multidimensional rating systems: Perspective of functional and hedonic characteristics
inferred← citeshttps://doi.org/10.1002/cb.1918openalex-snapshot
Investigation of consumers' cross‐channel switching intentions: A push‐pull‐mooring approach
inferred← citeshttps://doi.org/10.1002/cb.2235openalex-snapshot
The effect of repeat purchase information in electronic word‐of‐mouth (eWOM) on purchase intention
inferred← citeshttps://doi.org/10.1002/cb.2277openalex-snapshot
Looking for negativity! How review sentiment and review subjectivity form review helpfulness across cultures
inferred← citeshttps://doi.org/10.1002/cb.2281openalex-snapshot
The effects of size referents in user‐generated photos on online review helpfulness
inferred← citeshttps://doi.org/10.1002/cb.2315openalex-snapshot
Incentivized fake reviews: When cognitive reappraisal paves the way for an immoral journey
inferred← citeshttps://doi.org/10.1002/cb.2384openalex-snapshot
Exploring an incongruence frame for online reviews
inferred← citeshttps://doi.org/10.1002/cb.385openalex-snapshot
Factors affecting consumers' trust in online product reviews
inferred← citeshttps://doi.org/10.1002/cb.70170openalex-snapshot
Exploring the New Frontiers of Immersive Service Experiences: Role of Competence and Warmth in the Metaverse Environment
inferred← citeshttps://doi.org/10.1002/cjas.1279openalex-snapshot
The effects of word‐of‐mouth consistency on persuasiveness
inferred← citeshttps://doi.org/10.1002/cjas.1572openalex-snapshot
A Multilevel investigation into the effect of cultural distance on bilateral trade: The roles of product type and uncertainty avoidance
inferred← citeshttps://doi.org/10.1002/cjas.1719openalex-snapshot
Shooting for the stars: What are the topics of reviews that affect star ratings?
inferred← citeshttps://doi.org/10.1002/isaf.70007openalex-snapshot
The Wisdom of Electronic Employee Crowds—Employee Reviews as a Data Source in Finance, Accounting, Economics, and Management Research: A Systematic Literature Review
inferred← citeshttps://doi.org/10.1002/jcpy.1116openalex-snapshot
How Regulatory Orientation and Feelings of Gratitude Shape Online Review Helpfulness
inferred← citeshttps://doi.org/10.1002/jcpy.1376openalex-snapshot
But it was supposed to be healthy! How expected and actual nutritional value affect the content and linguistic characteristics of online reviews for food products
inferred← citeshttps://doi.org/10.1002/jcpy.70026openalex-snapshot
Effectively communicating uncertainty: The persuasive impact of different types of hedges
inferred← citeshttps://doi.org/10.1002/joom.1249openalex-snapshot
Gender mismatch and bias in people‐centric operations: Evidence from a randomized field experiment
inferred← citeshttps://doi.org/10.1002/joom.1339openalex-snapshot
Real‐time demands, restaurant density, and delivery reliability: An empirical analysis of on‐demand meal delivery
inferred← citeshttps://doi.org/10.1002/jtr.2690openalex-snapshot
Impact of tourism destination image on perceived usefulness of online reviews: Psychological distance effect and two methodologies
inferred← citeshttps://doi.org/10.1002/jtr.70354openalex-snapshot
Are Senders of eWOM Biased? The Role of Personality and Collectivism
inferred← citeshttps://doi.org/10.1002/jtr.70391openalex-snapshot
An Analysis of the Moderating Effect of Ethnic Restaurants on Hedonic and Utilitarian Evaluations in Restaurant Review Data
inferred← citeshttps://doi.org/10.1002/lary.27677openalex-snapshot
Over‐the‐Counter Tinnitus “Cures”: Marketers’ Promises Do Not Ring True
inferred← citeshttps://doi.org/10.1002/mar.20626openalex-snapshot
The Effect of Low- versus High-Variance in Product Reviews on Product Evaluation
inferred← citeshttps://doi.org/10.1002/mar.20660openalex-snapshot
In Search of Negativity Bias: An Empirical Study of Perceived Helpfulness of Online Reviews
inferred← citeshttps://doi.org/10.1002/mar.20859openalex-snapshot
Understanding the Impact of Online Reviews on Customer Choice: A Probability Discounting Approach
inferred← citeshttps://doi.org/10.1002/mar.20914openalex-snapshot
The Effects of Negatively Valenced Emotional Expressions in Online Reviews on the Reviewer, the Review, and the Product
inferred← citeshttps://doi.org/10.1002/mar.20934openalex-snapshot
Online Review Helpfulness: Role of Qualitative Factors
inferred← citeshttps://doi.org/10.1002/mar.20979openalex-snapshot
“Why Would I Read a Mobile Review?” Device Compatibility Perceptions and Effects on Perceived Helpfulness
inferred← citeshttps://doi.org/10.1002/mar.21440openalex-snapshot
Environmentally framed eWOM messages of different valence: The role of environmental concerns, moral norms, and product environmental impact
inferred← citeshttps://doi.org/10.1002/mar.21765openalex-snapshot
Effects of voice assistant recommendations on consumer behavior
inferred← citeshttps://doi.org/10.1002/mar.22093openalex-snapshot
The effect of mobile reviewing on review helpfulness: The moderation of review solicitation and reviewer popularity
inferred← citeshttps://doi.org/10.1002/mar.22239openalex-snapshot
Emerging Sources, Formats, Channels, Devices, and Audiences in Modern eWOM Communications
inferred← citeshttps://doi.org/10.1002/mar.70193openalex-snapshot
When a Week Is Not A Week: How Temporal Boundaries Shift Regulatory Focus and Consumer Preference
inferred← citeshttps://doi.org/10.1002/mar.70248openalex-snapshot
Healer or Human? How Online Physician Reviews Guide Patient Choice
inferred← citeshttps://doi.org/10.1002/mde.3078openalex-snapshot
Exploring customer online reviews for new product development: The case of identifying reinforcers in the cosmetic industry
inferred← citeshttps://doi.org/10.1002/mde.3256openalex-snapshot
Two‐sided service markets: Effects of quality differentiation on market efficiency
inferred← citeshttps://doi.org/10.1002/mde.3296openalex-snapshot
Influence mechanism of online consumer comments on e‐retailer
inferred← citeshttps://doi.org/10.1002/mde.4124openalex-snapshot
The communication effect of promotion strategies, altruism, and egoism in the context of omnichannel cause‐related marketing: An experimental study
inferred← citeshttps://doi.org/10.1002/mde.4191openalex-snapshot
Pricing strategies considering online reviews in a dual‐channel supply chain
inferred← citeshttps://doi.org/10.1002/mde.4462openalex-snapshot
AI‐Driven Sentiment Analysis for Retail Management: A Graph‐Based DSS Comparing Franchise and Company‐Owned Stores
inferred← citeshttps://doi.org/10.1002/meet.2014.14505101052openalex-snapshot
Perceived value of information sharing in online environments: User engagement and social reputation
inferred← citeshttps://doi.org/10.1002/nav.21884openalex-snapshot
Impacts of logistics information on sales: Evidence from Alibaba
inferred← citeshttps://doi.org/10.1002/pchj.629openalex-snapshot
Empirical study of factors that influence the perceived usefulness of online mental health community members
inferred← citeshttps://doi.org/10.1002/pra2.531openalex-snapshot
Discovery of a Hidden Pattern in Social Discussion
inferred← citeshttps://doi.org/10.1002/pts.2686openalex-snapshot
A novel packaging evaluation method using sentiment analysis of customer reviews
inferred← citeshttps://doi.org/10.1002/smj.70018openalex-snapshot
Right on cue? Category‐switching in online marketplaces
inferred← citeshttps://doi.org/10.1007/978-3-030-04834-1_20openalex-snapshot
Breaking Bad: Forecasting Adversarial Android Bad Behavior
inferred← citeshttps://doi.org/10.1007/978-3-030-06234-7_29openalex-snapshot
Structuring Unstructured Data—Or: How Machine Learning Can Make You a Wine Sommelier
inferred← citeshttps://doi.org/10.1007/978-3-030-17795-9_56openalex-snapshot
Data Analysis of Tourists’ Online Reviews on Restaurants in a Chinese Website
inferred← citeshttps://doi.org/10.1007/978-3-030-24374-6_11openalex-snapshot
The Importance of App Store Optimization (ASO) for Hospitality Applications
inferred← citeshttps://doi.org/10.1007/978-3-030-30967-1_19openalex-snapshot
Research on the Method of Identifying Opinion Leaders Based on Online Word-of-Mouth
inferred← citeshttps://doi.org/10.1007/978-3-030-30967-1_33openalex-snapshot
What Makes a Helpful Online Review for Healthcare Services? An Empirical Analysis of Haodaifu Website
inferred← citeshttps://doi.org/10.1007/978-3-030-36737-4_23openalex-snapshot
Review Helpfulness: The Influences of Price Cues and Hotel Class
inferred← citeshttps://doi.org/10.1007/978-3-030-37188-3_21openalex-snapshot
A Novel Approach to Identify the Determinants of Online Review Helpfulness and Predict the Helpfulness Score Across Product Categories
inferred← citeshttps://doi.org/10.1007/978-3-030-39165-2_193openalex-snapshot
A Review and Weight Analysis of Factors Affecting Helpfulness of Electronic Word-of-Mouth Communications
inferred← citeshttps://doi.org/10.1007/978-3-030-39442-4_21openalex-snapshot
BERT Feature Based Model for Predicting the Helpfulness Scores of Online Customers Reviews
inferred← citeshttps://doi.org/10.1007/978-3-030-42835-8_6openalex-snapshot
Context-Aware Helpfulness Prediction for Online Product Reviews
inferred← citeshttps://doi.org/10.1007/978-3-030-45439-5_55openalex-snapshot
An Attention Model of Customer Expectation to Improve Review Helpfulness Prediction
inferred← citeshttps://doi.org/10.1007/978-3-030-50334-5_28openalex-snapshot
What Emotions Make One or Five Stars? Understanding Ratings of Online Product Reviews by Sentiment Analysis and XAI
inferred← citeshttps://doi.org/10.1007/978-3-030-50341-3_31openalex-snapshot
Effects of Online Reviews on Consumer Evaluation of Products: How Are They Different Among Search, Experience and Credence Products?
inferred← citeshttps://doi.org/10.1007/978-3-030-60700-5_50openalex-snapshot
Perceived Usefulness of e-WOM Attributes on Buyer’s Choice
inferred← citeshttps://doi.org/10.1007/978-3-030-62005-9_39openalex-snapshot
Subjective Metrics-Based Cloud Market Performance Prediction
inferred← citeshttps://doi.org/10.1007/978-3-030-67008-5_7openalex-snapshot
Model of Factors Influencing the EWOM Writing Intention of E-commerce Customers in Vietnam
inferred← citeshttps://doi.org/10.1007/978-3-030-72795-6_40openalex-snapshot
Research on Influence Mechanism of e-WOM on Purchase of Followers in Virtual Community
inferred← citeshttps://doi.org/10.1007/978-3-030-77025-9_3openalex-snapshot
Customer Satisfaction Evaluation Method Based on Big Data
inferred← citeshttps://doi.org/10.1007/978-3-030-80076-5_5openalex-snapshot
Recommendation Credibility in the MUBI Interface
inferred← citeshttps://doi.org/10.1007/978-3-030-80119-9_65openalex-snapshot
Social Media Mining for Business Intelligence Analytics: An Application for Movie Box Office Forecasting
inferred← citeshttps://doi.org/10.1007/978-3-030-80840-2_59openalex-snapshot
Discovering Topics of Interest on Steam Community Using an LDA Approach
inferred← citeshttps://doi.org/10.1007/978-3-030-84848-4_1openalex-snapshot
Cultural Consumers Becoming Reviewers
inferred← citeshttps://doi.org/10.1007/978-3-030-86800-0_29openalex-snapshot
Explaining Reviewing Effort: Existing Reviews as Potential Driver
inferred← citeshttps://doi.org/10.1007/978-3-030-88900-5_1openalex-snapshot
Where NeuroIS Helps to Understand Human Processing of Text: A Taxonomy for Research Questions Based on Textual Data
inferred← citeshttps://doi.org/10.1007/978-3-030-90700-6_36openalex-snapshot
Generating Customer Insights Using the Digital Shadow of the Customer
inferred← citeshttps://doi.org/10.1007/978-3-030-91699-2_33openalex-snapshot
Incorporating Text Specificity into a Convolutional Neural Network for the Classification of Review Perceived Helpfulness
inferred← citeshttps://doi.org/10.1007/978-3-030-93131-5_6openalex-snapshot
The Credibility of Online Recommendations
inferred← citeshttps://doi.org/10.1007/978-3-031-04063-4_10openalex-snapshot
Social Media Analytics in Operations and Supply Chain Management: Opportunities, Challenges, and Paradoxes
inferred← citeshttps://doi.org/10.1007/978-3-031-05359-7_9openalex-snapshot
Data Quality in Social Media Analytics for Operations and Supply Chain Performance Management
inferred← citeshttps://doi.org/10.1007/978-3-031-05544-7_12openalex-snapshot
Predicting the Usefulness of Questions in Q&A Communities: A Comparison of Classical Machine Learning and Deep Learning Approaches
inferred← citeshttps://doi.org/10.1007/978-3-031-05728-1_28openalex-snapshot
The Effect of Electronic Word-of-Mouth (eWOM) on Consumer Ratings in the Digital Era
inferred← citeshttps://doi.org/10.1007/978-3-031-06311-4_6openalex-snapshot
Apps and Consumer Experiences
inferred← citeshttps://doi.org/10.1007/978-3-031-06581-1_10openalex-snapshot
Private Label vs Leading National Brand in the Online Grocery Retail Setting
inferred← citeshttps://doi.org/10.1007/978-3-031-07326-7_6openalex-snapshot
Communication of CSR Practices and Apparel Industry in India—Perspectives of Companies and Consumers
inferred← citeshttps://doi.org/10.1007/978-3-031-12700-7_62openalex-snapshot
HORIE: Helpfulness of Online Reviews with Improved Embedding
inferred← citeshttps://doi.org/10.1007/978-3-031-13064-9_2openalex-snapshot
Information Overload and Argumentation Changes in Product Reviews: Evidence from NeuroIS
inferred← citeshttps://doi.org/10.1007/978-3-031-16072-1_35openalex-snapshot
A New Arabic Online Consumer Reviews Model to Aid Purchasing Intention (AOCR-PI)
inferred← citeshttps://doi.org/10.1007/978-3-031-17615-9_33openalex-snapshot
Predictions on Usefulness and Popularity of Online Reviews: Evidence from Mobile Phones for Older Adults
inferred← citeshttps://doi.org/10.1007/978-3-031-35969-9_10openalex-snapshot
The Impact of Country-of-Origin Images on Online Customer Reviews: A Case Study of a Cross-Border E-Commerce Platform
inferred← citeshttps://doi.org/10.1007/978-3-031-49536-6_23openalex-snapshot
Tourists’ Perceptions of Service Quality: Using Text for Tourism Hospitality Industry Insights
inferred← citeshttps://doi.org/10.1007/978-3-031-50887-5_7openalex-snapshot
Leveraging Sentiments Generated by AI to Manage Favorable Reviews
inferred← citeshttps://doi.org/10.1007/978-3-031-55174-1_4openalex-snapshot
A Study on the Effect of Customer Experience on the Intention to Continuously Use Coffee Store Mobile App Based on the Unified Theory of Acceptance and Use of Technology (UTAUT) Model
inferred← citeshttps://doi.org/10.1007/978-3-031-60458-4_3openalex-snapshot
Engagement of Electronic Word-of-Mouth on M-Health Platforms
inferred← citeshttps://doi.org/10.1007/978-3-031-62135-2_23openalex-snapshot
Review Valence Impact on Jello Shot Sales
inferred← citeshttps://doi.org/10.1007/978-3-031-62135-2_9openalex-snapshot
The Influence of Online Reviews and Electronic Word-of-Mouth on Purchase Intention: A Literature Review and Research Agenda
inferred← citeshttps://doi.org/10.1007/978-3-031-62320-2_9openalex-snapshot
Casting Identities in the Discursive Construction of YouTube “small reviews”
inferred← citeshttps://doi.org/10.1007/978-3-031-62753-8_4openalex-snapshot
The Influence of Smart Shopping Carts on the Healthier Food Choices of Young Consumers
inferred← citeshttps://doi.org/10.1007/978-3-031-71649-2_18openalex-snapshot
The Impact of Online Reviews on Smartphone Sub-Brand Purchase Intentions for Gen Z in Indonesia
inferred← citeshttps://doi.org/10.1007/978-3-031-72916-4_5openalex-snapshot
Influencers (Human vs Virtual)
inferred← citeshttps://doi.org/10.1007/978-3-031-78977-9_1openalex-snapshot
Exploiting Large Language Models for Enhanced Review Classification Explanations Through Interpretable and Multidimensional Analysis
inferred← citeshttps://doi.org/10.1007/978-3-031-87019-4_30openalex-snapshot
Utilizing Online Reviews and Comments to Improve Tourism Services and Destination Strategy
inferred← citeshttps://doi.org/10.1007/978-3-031-88052-0_33openalex-snapshot
Use and Influence of Large Language Models for Optimizing Product Texts in E-Commerce
inferred← citeshttps://doi.org/10.1007/978-3-031-91595-6_8openalex-snapshot
Exploring Customer Online Reviews for New Product Development: The Case of Identifying Reinforcers in the Cosmetic Industry
inferred← citeshttps://doi.org/10.1007/978-3-031-93580-0_4openalex-snapshot
Consumer Perceptions of Arabic Online Reviews and Their Impact on Purchase Intention
inferred← citeshttps://doi.org/10.1007/978-3-032-05461-6_6openalex-snapshot
From Reviews to Results: Generative AI for Review-Driven Product and Service Comparisons
inferred← citeshttps://doi.org/10.1007/978-3-032-08480-4_19openalex-snapshot
Age Ain’t Just a Number: Exploring the Volume vs. Age Dilemma for Textual Data to Enhance Decision Making
inferred← citeshttps://doi.org/10.1007/978-3-032-08480-4_28openalex-snapshot
Never Again “The Pizza was Great!”—Developing Design Principles for Dynamic Review Templates
inferred← citeshttps://doi.org/10.1007/978-3-032-19529-6_31openalex-snapshot
Conformity in Digital Review Systems: A PLS-SEM Analysis of Consumer Behaviour on Review Accuracy and Reliability
inferred← citeshttps://doi.org/10.1007/978-3-032-23925-9_19openalex-snapshot
When One Star Speaks Louder than Five: Decoding Managerial Responses Using Signaling Theory and the Heuristic–Systematic Model
inferred← citeshttps://doi.org/10.1007/978-3-032-29586-6_26openalex-snapshot
Designing AI-Based Slide Evaluation Support Systems
inferred← citeshttps://doi.org/10.1007/978-3-032-30047-8_10openalex-snapshot
Beyond Good or Bad Online Consumer Reviews: The Divergent Logic of Helpfulness as Subjectivity and Emotional Intensity Swap Roles Across Rating Extremes
inferred← citeshttps://doi.org/10.1007/978-3-319-02612-1_4openalex-snapshot
Making Sense of Linked Data: A Semantic Exploration Approach
inferred← citeshttps://doi.org/10.1007/978-3-319-05452-0_4openalex-snapshot
Online Reviews as First Class Artifacts in Mobile App Development
inferred← citeshttps://doi.org/10.1007/978-3-319-10491-1_15openalex-snapshot
Using Dependency Bigrams and Discourse Connectives for Predicting the Helpfulness of Online Reviews
inferred← citeshttps://doi.org/10.1007/978-3-319-18455-5_8openalex-snapshot
In Search of Plagiarism Behaviors: An Empirical Study of Online Reviews
inferred← citeshttps://doi.org/10.1007/978-3-319-18702-0_12openalex-snapshot
Choice Architecture: Using Fixation Patterns to Analyze the Effects of Form Design on Cognitive Biases
inferred← citeshttps://doi.org/10.1007/978-3-319-19581-0_16openalex-snapshot
Towards Benevolent Sales Assistants in Retailing Scenarios
inferred← citeshttps://doi.org/10.1007/978-3-319-20678-3_19openalex-snapshot
Effects of Facebook Like and Conflicting Aggregate Rating and Customer Comment on Purchase Intentions
inferred← citeshttps://doi.org/10.1007/978-3-319-20895-4_2openalex-snapshot
Engaging Online Review Writing Experience: Effect of Motivational Affordance on Review Quality
showing the first 200 of 2495 · page through all 2495
Editorial review for independent work. ICSAC — the Institute for Complexity
Science and Advanced Computing — runs a structured editorial panel for researchers
publishing outside journals, and publishes on CiteStamp rails. Submission is free
and goes through ORCID: icsacinstitute.org/submit.