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Affective and Instrumental Components in the Physician-Patient Relationship: An Additional Dimension of Interaction Theory
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
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Practical Implications of Doctor-Patient Interaction Analysis for Pediatric Practice
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THE POWERFUL PLACEBO
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Reduction of Postoperative Pain by Encouragement and Instruction of Patients
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Health Behavior, Illness Behavior, and Sick-Role Behavior
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Sociomedical Variations Among Ethnic Groups
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SICKNESS AND SOCIETY
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Why People Use Health Services
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Arationality, Ignorance, and Perceived Danger in Medical Practices
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Stress, Illness Behavior, and the Sick Role
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Social Status and Psychological Disorder: An Issue of Substance and an Issue of Method
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Culture and Symptoms--An Analysis of Patient's Presenting Complaints
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Social Status, Psychiatric Symptomatology, and Response Bias
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The Function of the Professional's Affective Behavior in Client Satisfaction: A Revised Approach to Social Interaction Theory
inferredcites →https://doi.org/10.2307/2136711openalex-snapshot
Issues Underlying Prevalence of "Doctor-Shopping" Behavior
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Children, Stress, and Hospitalization: A Field Experiment
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Anxiety About Illness: Psychological and Social Bases
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Medicine Takers, Prescribers and Hoarders
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Satisfaction with outpatient physiotherapy: A survey comparing the views of patients with acute and chronic musculoskeletal conditions
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Assessment of patient satisfaction in a healthcare setting; doctor-patient communication issues
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Randomized Trial of a Specialist Genetic Assessment Service for Familial Breast Cancer
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The Parent-Physician Relationship in Pediatric Asthma Care
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Which Clinical Anesthesia Outcomes Are Both Common and Important to Avoid? The Perspective of a Panel of Expert Anesthesiologists
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Predictive Factors in Global and Anesthesia Satisfaction in Ambulatory Surgical Patients
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Coronary Heart Disease Prevention and Lifestyle Interventions
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Continuity Reexamined
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Task Versus Socioemotional Behaviors in Physicians
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Relations Between Physicians?? Behaviors and Analogue Patients?? Satisfaction, Recall, and Impressions
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Detection of Psychologic Complaints by General Practitioners
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Physicians?? Communication and Parents?? Evaluations of Pediatric Consultations
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Instrumental and Affective Aspects of Physician Behavior
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Analyzing Communication in Medical Consultations
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Racial Differences in How Patients Perceive Physician Communication Regarding Cardiac Testing
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Who chooses, who uses, who rates
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Impact of Perceived Discrimination in Healthcare on Patient-Provider Communication
inferred← citeshttps://doi.org/10.1108/08876040910946369openalex-snapshot
Effect of service provider's communication style on customer satisfaction in professional services setting: the moderating role of criticality and service nature
inferred← citeshttps://doi.org/10.1108/09526860510612234openalex-snapshot
“To protect or not to protect?” Complaining vulnerable adults? That is the challenge
inferred← citeshttps://doi.org/10.1108/09654280810900026openalex-snapshot
Interruption and patient satisfaction in resident‐patient consultations
inferred← citeshttps://doi.org/10.1108/ajim-03-2020-0063openalex-snapshot
Cognitive mechanisms underlying interaction and contribution in online health communities: the perspectives of doctors and patients
inferred← citeshttps://doi.org/10.1108/arj-06-2017-0097openalex-snapshot
The impact of communication style on psychological comfort and trust in audit services
inferred← citeshttps://doi.org/10.1108/bij-07-2020-0384openalex-snapshot
Patient-centered communication: an extension of the HCAHPS survey
inferred← citeshttps://doi.org/10.1108/ccij-03-2018-0036openalex-snapshot
Are emojis fascinating brand value more than textual language? Mediating role of brand communication to SNS and brand attachment
inferred← citeshttps://doi.org/10.1108/ijhcqa-02-2016-0017openalex-snapshot
Outpatient clinic waiting time, provider communication styles and satisfaction with healthcare in India
inferred← citeshttps://doi.org/10.1108/jaee-10-2022-0300openalex-snapshot
SME clients evaluation of audit quality: the roles of auditors' communication effectiveness, rapport and social capital
inferred← citeshttps://doi.org/10.1108/jsm-09-2020-0382openalex-snapshot
Professionals’ interpersonal communications style: does it matter in building client psychological comfort?
inferred← citeshttps://doi.org/10.1108/jstp-11-2018-0243openalex-snapshot
What to say on social media and how
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The Effect of Chatbot-customer Interaction on Consumer Brand Advocacy: Exploring the Role of Chatbots
inferred← citeshttps://doi.org/10.1111/1468-0009.00223openalex-snapshot
Trust in Physicians and Medical Institutions: What Is It, Can It Be Measured, and Does It Matter?
inferred← citeshttps://doi.org/10.1111/imj.15580openalex-snapshot
Diagnostic reasoning is associated with lower physician satisfaction with patient communication
inferred← citeshttps://doi.org/10.1111/j.1365-2753.2005.00581.xopenalex-snapshot
A signal detection approach to patient–doctor communication and doctor‐shopping behaviour among Japanese patients
inferred← citeshttps://doi.org/10.1111/j.1468-2958.1988.tb00171.xopenalex-snapshot
Patients' Characteristics Affecting Physician-Patient Nonverbal Communication
inferred← citeshttps://doi.org/10.1111/j.1468-5906.2004.00214.xopenalex-snapshot
The Effectiveness and Trustworthiness of Faith‐Based and Other Service Organizations: A Study of Recipients' Perceptions
inferred← citeshttps://doi.org/10.1111/j.1471-6712.2006.00420.xopenalex-snapshot
Doctor and patient perceptions of the level of doctor explanation and quality of patient–doctor communication
inferred← citeshttps://doi.org/10.1111/j.1475-1313.1994.tb00006.xopenalex-snapshot
Non‐compliance in general health care
inferred← citeshttps://doi.org/10.1111/j.1540-4560.1990.tb01925.xopenalex-snapshot
Expectancy Processes in the Health Care Interaction Sequence
inferred← citeshttps://doi.org/10.1111/j.1559-1816.2002.tb00223.xopenalex-snapshot
Understanding Patients’ Reactions to Services: The Role of Personal Service Values in Heart Patient Satisfaction and Wellness
inferred← citeshttps://doi.org/10.1111/j.1601-5037.2008.00300.xopenalex-snapshot
Dental beliefs, patients’ specific attitudes towards dentists and dental hygienists: a comparative study
inferred← citeshttps://doi.org/10.1111/j.1741-3729.2003.00012.xopenalex-snapshot
Parental Anxiety Following Discharge From Hospital of Their Very Low Birth Weight Infants*
inferred← citeshttps://doi.org/10.1111/jcc4.12066openalex-snapshot
Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters
inferred← citeshttps://doi.org/10.1136/bjo.86.7.777openalex-snapshot
Perceived quality of health care in macular disease: a survey of members of the Macular Disease Society
inferred← citeshttps://doi.org/10.1136/bmj.302.6781.887openalex-snapshot
Surveys of patients satisfaction: I--Important general considerations.
inferred← citeshttps://doi.org/10.1136/bmj.311.6996.18openalex-snapshot
Stroke patients' views on their admission to hospital
inferred← citeshttps://doi.org/10.1145/1330311.1330330openalex-snapshot
"Most Wired Hospitals" rate patient satisfaction
inferred← citeshttps://doi.org/10.1146/annurev.pu.10.050189.001115openalex-snapshot
Studies Of Doctor-Patient Interaction
inferred← citeshttps://doi.org/10.1155/2017/8230618openalex-snapshot
An Analysis of Patient Perceptions and Expectations to Dental Implants: Is There a Significant Effect on Long-Term Satisfaction Levels?
inferred← citeshttps://doi.org/10.1176/appi.ps.53.10.1253openalex-snapshot
Research on the Influence That Communication in Psychiatric Encounters Has on Treatment
inferred← citeshttps://doi.org/10.1176/appi.ps.62.11.1361openalex-snapshot
Psychiatrist-Patient Verbal and Nonverbal Communications During Split-Treatment Appointments
inferred← citeshttps://doi.org/10.1176/ps.62.11.pss6211_1361openalex-snapshot
Psychiatrist-Patient Verbal and Nonverbal Communications During Split-Treatment Appointments
inferred← citeshttps://doi.org/10.1177/0022146520918559openalex-snapshot
Transcending the Profession: Psychiatric Patients’ Experiences of Trust in Clinicians
inferred← citeshttps://doi.org/10.1177/009207039101900307openalex-snapshot
Understanding the Structure of Consumers' Satisfaction Evaluations of Service Delivery
inferred← citeshttps://doi.org/10.1177/0092070397254001openalex-snapshot
Influences on Consumer Use of Word-of-Mouth Recommendation Sources
inferred← citeshttps://doi.org/10.1177/010740838900900203openalex-snapshot
Review: Factors Influencing the Patient-Provider Relationship
inferred← citeshttps://doi.org/10.1177/010740839001000102openalex-snapshot
The Patient-Provider Relationship
inferred← citeshttps://doi.org/10.1177/0266242614524259openalex-snapshot
The role of interpersonal communication in developing small-medium size enterprise (SME) client loyalty toward an audit firm
inferred← citeshttps://doi.org/10.1177/02666669231188505openalex-snapshot
Driving organizational communication impact on social media: Understanding Information, Relational, and Action content for Effective Resource Mobilization and Awareness in Africa
inferred← citeshttps://doi.org/10.1177/0312896218775799openalex-snapshot
The effect of humour usage on customer’s service experiences
inferred← citeshttps://doi.org/10.1177/089826439000200206openalex-snapshot
Age and Patterns of HMO Satisfaction
inferred← citeshttps://doi.org/10.1177/1077558713505909openalex-snapshot
Do Claims-Based Continuity of Care Measures Reflect the Patient Perspective?
inferred← citeshttps://doi.org/10.1177/1359105306058852openalex-snapshot
Physician and Patient Perceptions of the Physician Explanations in Medical Encounters
inferred← citeshttps://doi.org/10.1177/2158244013505293openalex-snapshot
Patients’ Perception of Patient–Provider Communication in Fertility Preservation Decision Making Among Young Women With Cancer
inferred← citeshttps://doi.org/10.1177/875647939401000303openalex-snapshot
Factors Affecting Patient Satisfaction in a Prenatal Diagnosis an Treatment Population
inferred← citeshttps://doi.org/10.1179/1753807612y.0000000025openalex-snapshot
The relationship of age and satisfaction with physician–patient communication from the 2009 Medical Expenditure Panel Survey (MEPS)
inferred← citeshttps://doi.org/10.1207/s15327027hc0103_1openalex-snapshot
Patients' Satisfaction With Dentists' Communicative Style
inferred← citeshttps://doi.org/10.1207/s15327027hc0104_4openalex-snapshot
A Paradigm of Intervention: Emotional Communication in Dentistry
inferred← citeshttps://doi.org/10.1207/s15327027hc0402_5openalex-snapshot
Communication Skills Training and Patients' Satisfaction
inferred← citeshttps://doi.org/10.1207/s15327027hc0504_3openalex-snapshot
Bringing Time Into Physician Compliance-Gaining Research: Toward a Reinforcement Expectancy Theory of Strategy Effectiveness
inferred← citeshttps://doi.org/10.1207/s15327027hc0602_4openalex-snapshot
Dentist Communication and Patient Utilization of Dental Services: Anxiety Inhibition and Competence Enhancement Effects
inferred← citeshttps://doi.org/10.1207/s15327027hc0801_1openalex-snapshot
Components of Patients' and Doctors' Perceptions of Communication Competence During a Primary Care Medical Interview
inferred← citeshttps://doi.org/10.1207/s15327027hc1003_5openalex-snapshot
The Development and Partial Assessment of the Medical Communication Competence Scale
inferred← citeshttps://doi.org/10.1207/s15327027hc1201_02openalex-snapshot
Patients' Perceptions of Physicians Communication and Outcomes of the Accrual to Trial Process
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