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https://doi.org/10.31234/osf.io/fq9d7

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Inferred edges come from two machine sources: sweeps of open repository metadata (mostly SSRN and Zenodo), and a bulk OpenAlex citation snapshot. Every row below is labelled with the one it came from. Neither is a complete citation index — absence here is not evidence of absence.

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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/cb.2043openalex-snapshot
Do parasocial relationships and the quality of communication with AI shopping chatbots determine middle‐aged women consumers' continuance usage intentions?
inferredcites →https://doi.org/10.1002/jcpy.1036openalex-snapshot
How Counterfeits Infect Genuine Products: The Role of Moral Disgust
inferredcites →https://doi.org/10.1002/jcpy.1181openalex-snapshot
Preference for Human (vs. Robotic) Labor is Stronger in Symbolic Consumption Contexts
inferredcites →https://doi.org/10.1002/mar.21445openalex-snapshot
Behavioral and neural evidence on consumer responses to human doctors and medical artificial intelligence
inferredcites →https://doi.org/10.1002/mar.21721openalex-snapshot
Consumer reactions to AI design: Exploring consumer willingness to pay for AI‐designed products
inferredcites →https://doi.org/10.1007/978-3-319-24184-5_131openalex-snapshot
Measuring Consumer-Based Brand Authenticity
inferredcites →https://doi.org/10.1007/s11747-012-0323-4openalex-snapshot
The effects of social- and self-motives on the intentions to share positive and negative word of mouth
inferredcites →https://doi.org/10.1007/s11747-020-00762-yopenalex-snapshot
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
inferredcites →https://doi.org/10.1007/s11747-022-00854-xopenalex-snapshot
Technology devalues luxury? Exploring consumer responses to AI-designed luxury products
inferredcites →https://doi.org/10.1007/s11747-022-00892-5openalex-snapshot
Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience
inferredcites →https://doi.org/10.1016/j.ijresmar.2011.07.001openalex-snapshot
Emotions that drive consumers away from brands: Measuring negative emotions toward brands and their behavioral effects
inferredcites →https://doi.org/10.1016/j.jbusres.2013.02.002openalex-snapshot
Consumer response to corporate irresponsible behavior: Moral emotions and virtues
inferredcites →https://doi.org/10.1016/j.jbusres.2021.01.055openalex-snapshot
The evolving role of artificial intelligence in marketing: A review and research agenda
inferredcites →https://doi.org/10.1016/j.jbusres.2022.01.012openalex-snapshot
Engaging the Avatar: The effects of authenticity signals during chat-based service recoveries
inferredcites →https://doi.org/10.1016/j.jbusres.2022.03.087openalex-snapshot
The role of the human-robot interaction in consumers’ acceptance of humanoid retail service robots
inferredcites →https://doi.org/10.1016/j.jbusres.2022.06.004openalex-snapshot
Just my luck: Narcissistic admiration and rivalry differentially predict word of mouth about promotional games
inferredcites →https://doi.org/10.1016/j.jbusres.2022.08.035openalex-snapshot
“How mAy I help you today?” The use of AI chatbots in small family businesses and the moderating role of customer affective commitment
inferredcites →https://doi.org/10.1016/j.jbusres.2024.114720openalex-snapshot
Artificial intelligence and consumer behavior: From predictive to generative AI
inferredcites →https://doi.org/10.1016/j.jbusres.2024.114741openalex-snapshot
The inauthentic consumer: Consequences of self-inauthenticity for possession disposal
inferredcites →https://doi.org/10.1016/j.jcps.2014.05.002openalex-snapshot
Word of mouth and interpersonal communication: A review and directions for future research
inferredcites →https://doi.org/10.1016/j.jcps.2014.11.006openalex-snapshot
Brand authenticity: An integrative framework and measurement scale
inferredcites →https://doi.org/10.1016/j.techsoc.2023.102244openalex-snapshot
How do consumers react to chatbots' humorous emojis in service failures
inferredcites →https://doi.org/10.1037/0022-3514.92.3.506openalex-snapshot
The psychological structure of pride: A tale of two facets.
inferredcites →https://doi.org/10.1037/a0022598openalex-snapshot
Moral anger, but not moral disgust, responds to intentionality.
inferredcites →https://doi.org/10.1037/a0030964openalex-snapshot
Things rank and gross in nature: A review and synthesis of moral disgust.
inferredcites →https://doi.org/10.1037/gpr0000158openalex-snapshot
The Psychology of Authenticity
inferredcites →https://doi.org/10.1037/pspa0000141openalex-snapshot
The physiological basis of psychological disgust and moral judgments.
inferredcites →https://doi.org/10.1037/xap0000365openalex-snapshot
Generating authenticity in automated work.
inferredcites →https://doi.org/10.1038/s44159-024-00323-yopenalex-snapshot
Distilling the concept of authenticity
inferredcites →https://doi.org/10.1080/00913367.2005.10639199openalex-snapshot
AD SKEPTICISM: The Consequences of Disbelief
inferredcites →https://doi.org/10.1080/00913367.2020.1810595openalex-snapshot
Close Encounters of the AI Kind: Use of AI Influencers As Brand Endorsers
inferredcites →https://doi.org/10.1080/00913367.2023.2183285openalex-snapshot
Consumer Responses to AI-Generated Charitable Giving Ads
inferredcites →https://doi.org/10.1093/jcr/ucad002openalex-snapshot
A Turn of the Tables: Psychological Contracts and Word of Mouth about Sharing Economy Platforms When Consumers Get Reviewed
inferredcites →https://doi.org/10.1093/jcr/ucad017openalex-snapshot
How Sensory Language Shapes Influencer’s Impact
inferredcites →https://doi.org/10.1111/0022-4537.00153openalex-snapshot
Machines and Mindlessness: Social Responses to Computers
inferredcites →https://doi.org/10.1146/annurev.psych.52.1.1openalex-snapshot
Social Cognitive Theory: An Agentic Perspective
inferredcites →https://doi.org/10.1177/0022242920957347openalex-snapshot
Artificial Intelligence in Utilitarian vs. Hedonic Contexts: The “Word-of-Machine” Effect
inferredcites →https://doi.org/10.1177/00222429211045687openalex-snapshot
Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions
inferredcites →https://doi.org/10.1177/00222429211066972openalex-snapshot
Bad News? Send an AI. Good News? Send a Human
inferredcites →https://doi.org/10.1177/0022242921996277openalex-snapshot
Mickey D’s Has More Street Cred Than McDonald’s: Consumer Brand Nickname Use Signals Information Authenticity
inferredcites →https://doi.org/10.1177/0022242921997081openalex-snapshot
The Concept of Authenticity: What It Means to Consumers
inferredcites →https://doi.org/10.1177/0022243719851788openalex-snapshot
Task-Dependent Algorithm Aversion
inferredcites →https://doi.org/10.1177/00222437231153075openalex-snapshot
Will Online Shopping Lead to More Brand Loyalty Than Offline Shopping? The Role of Uncertainty Avoidance
inferredcites →https://doi.org/10.1177/0092070394222001openalex-snapshot
Customer Loyalty: Toward an Integrated Conceptual Framework
inferredcites →https://doi.org/10.1177/10946705221120232openalex-snapshot
Do You Mind if I Ask You a Personal Question? How AI Service Agents Alter Consumer Self-Disclosure
inferredcites →https://doi.org/10.1287/mksc.2019.1192openalex-snapshot
Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases
inferredcites →https://doi.org/10.1509/jmkg.73.6.18openalex-snapshot
When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance
inferredcites →https://doi.org/10.2753/joa0091-3367370101openalex-snapshot
Projecting Authenticity Through Advertising: Consumer Judgments of Advertisers' Claims
inferredcites →https://doi.org/10.3758/s13428-021-01694-3openalex-snapshot
Data quality of platforms and panels for online behavioral research

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.2139/ssrn.5347641openalex-extracted
Exploring the Influence of Generative AI on Consumer Experiences and Behavioral Responses a Systematic Literature Review and Future Research Agenda
inferred← citeshttps://doi.org/10.1007/978-3-032-07718-9_39openalex-snapshot
How Emotional AI Reinvents the Performance of Online Dynamic Pricing Strategies in the Context of Industry 5.0
inferred← citeshttps://doi.org/10.1016/j.chbah.2025.100185openalex-snapshot
Do truthfulness notifications influence perceptions of AI-generated political images? A cognitive investigation with EEG
inferred← citeshttps://doi.org/10.1016/j.jbusres.2024.115160openalex-snapshot
Generative artificial intelligence (GenAI) revolution: A deep dive into GenAI adoption
inferred← citeshttps://doi.org/10.1080/02650487.2025.2515715openalex-snapshot
The importance of interactivity in increasing engagement with native advertising
inferred← citeshttps://doi.org/10.1108/md-10-2025-3320openalex-snapshot
Artificial intelligence applications for loyalty management in the retail industry: qualitative evidence from the socio-technical systems theory
inferred← citeshttps://doi.org/10.2139/ssrn.5572706openalex-snapshot
Do AI-Generated Politicians Feel Less Authentic? Perceived Candidate Authenticity and Persuasive Impact of AI Political Ads
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