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Customer Relationship Management

https://doi.org/10.4324/9781315687834
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Inferred edges come from two machine sources: sweeps of open repository metadata (mostly SSRN and Zenodo), and a bulk OpenAlex citation snapshot. Every row below is labelled with the one it came from. Neither is a complete citation index — absence here is not evidence of absence.

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Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.2139/ssrn.4137790openalex-extracted
Managing Online Customer Satisfaction and Loyalty Through Electronic Customer Relationship Management In Digital B2C Markets; A Study of Turkish Fashion Companies
inferred← citeshttps://doi.org/10.1002/mcda.1687openalex-snapshot
Searching for the one: Customer relationship management software selection
inferred← citeshttps://doi.org/10.1007/978-3-031-45742-5_10openalex-snapshot
Do Blockchain-Based Innovative Solutions Improve Wine Brand Loyalty? A Case Study of a Winery in Mendoza, Argentina
inferred← citeshttps://doi.org/10.1007/978-3-031-88052-0_7openalex-snapshot
Sustainable Economic Development, International Security and Technology Transfer in the Age of Artificial Intelligence
inferred← citeshttps://doi.org/10.1007/978-3-319-98705-7_1openalex-snapshot
Complaint Management in a Customer-Oriented Firm
inferred← citeshttps://doi.org/10.1007/s13198-021-01417-zopenalex-snapshot
The influence of structural capital on the relationship between CRM implementation and the performance of manufacturing SMEs
inferred← citeshttps://doi.org/10.1051/bioconf/20236803012openalex-snapshot
Consumer expectations and values: The role of digitalization in understanding and meeting consumer needs in the wine industry
inferred← citeshttps://doi.org/10.1063/5.0241482openalex-snapshot
Space optimization in warehouse movement
inferred← citeshttps://doi.org/10.1080/17543266.2023.2260829openalex-snapshot
Evolving pattern practice, from traditional patterns to bespoke parametric blocks
inferred← citeshttps://doi.org/10.1109/ficloud58648.2023.00062openalex-snapshot
Investigating the Challenges Companies in Rwanda Face when Implementing Zero-Trust Network
inferred← citeshttps://doi.org/10.1111/joss.70105openalex-snapshot
Beyond Taste: The Interplay of Food Attributes, Storytelling, and Revisit Intention in the Jordanian Restaurant Industry
inferred← citeshttps://doi.org/10.2139/ssrn.4883722openalex-snapshot
A Systematic Literature Review of Parametrisation to Establish its Theoretical and Technical Underpinnings in Fashion Pattern Construction
inferred← citeshttps://doi.org/10.3390/f14091762openalex-snapshot
Non-Wood Forest Products’ Marketing: Applying a S.A.V.E. Approach for Establishing Their Marketing Mix in Greek Local Mountain Communities
inferred← citeshttps://doi.org/10.35870/jtik.v6i1.392openalex-snapshot
Implementasi Customer Relationship Management (CRM) pada Sistem Informasi Pemasaran dengan Menggunakan Framework React.JS Berbasis Website
inferred← citeshttps://doi.org/10.4018/978-1-6684-7366-5.ch096openalex-snapshot
CRM Systems in Changes
inferred← citeshttps://doi.org/10.4018/978-1-6684-7735-9.ch004openalex-snapshot
Integrating Electronic Customer Relationship Management and Artificial Intelligence
inferred← citeshttps://doi.org/10.4018/jbe.322405openalex-snapshot
Engaging Customers and Managing Customer Relationships
inferred← citeshttps://doi.org/10.4102/sajim.v22i1.1130openalex-snapshot
Using historical data to explore transactional data quality of an African power generation company
inferred← citeshttps://doi.org/10.56726/irjmets48370openalex-snapshot
SURVEY ON SMART TRACK BUSINESS MANAGEMENT APPLICATION
inferred← citeshttps://doi.org/10.5937/turpos0-21505openalex-snapshot
Transformation of Customer Relationship Management (CRM) and the future of companies in service industries
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