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The Effect of Customer‐Centric Green Supply Chain Management on Operational Performance and Customer Satisfaction
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Outgoing claims: the papers this work cites, builds on, or argues with.
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The use and abuse of power in supply chains
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Examining the performance oriented indicators for implementing green management practices in the Indian agro sector
inferred← citeshttps://doi.org/10.1016/j.jclepro.2023.139182openalex-snapshot
Why does “green” matter in supply chain management? Exploring institutional pressures, green practices, green innovation, and economic performance in the Chinese chemical sector
inferred← citeshttps://doi.org/10.1016/j.jclepro.2024.143846openalex-snapshot
Green supply chain management in the Southern Brazilian rice industry: A survey and structural analysis
inferred← citeshttps://doi.org/10.1016/j.jcorpfin.2024.102640openalex-snapshot
Double standards? The adverse impact of chairperson hometown ties on corporate green innovation
inferred← citeshttps://doi.org/10.1016/j.jenvman.2020.110857openalex-snapshot
Factors affecting user satisfaction with new energy vehicles: A field survey in Shanghai and Nanjing
inferred← citeshttps://doi.org/10.1016/j.jretconser.2019.05.007openalex-snapshot
A new model for assessing the impact of the urban intelligent transportation system, farmers’ knowledge and business processes on the success of green supply chain management system for urban distribution of agricultural products
inferred← citeshttps://doi.org/10.1016/j.pursup.2017.07.002openalex-snapshot
Building manufacturing flexibility with strategic suppliers and contingent effect of product dynamism on customer satisfaction
inferred← citeshttps://doi.org/10.1016/j.resconrec.2018.10.009openalex-snapshot
A literature review on green supply chain management: Trends and future challenges
inferred← citeshttps://doi.org/10.1016/j.ribaf.2024.102400openalex-snapshot
An evolutionary analysis of the diffusion of low-carbon technology innovation in supply networks
inferred← citeshttps://doi.org/10.1016/j.rser.2021.110844openalex-snapshot
Analysis of the innovation strategies for green supply chain management in the energy industry using the QFD-based hybrid interval valued intuitionistic fuzzy decision approach
inferred← citeshttps://doi.org/10.1016/j.sftr.2025.101429openalex-snapshot
Blockchain adoption in the supply chain: Enablers, barriers, and opportunities from a systematic review
inferred← citeshttps://doi.org/10.1016/j.spc.2020.04.007openalex-snapshot
Green innovation and competitive advantages in a furniture industrial cluster: A survey and structural model
inferred← citeshttps://doi.org/10.1016/j.spc.2021.03.009openalex-snapshot
Identification of practices that facilitate manufacturing companies’ environmental collaboration and their influence on sustainable production
inferred← citeshttps://doi.org/10.1016/j.techfore.2023.122423openalex-snapshot
Impact of greening on performance in the hospitality industry: Moderating effect of flexibility and inter-organizational cooperation
inferred← citeshttps://doi.org/10.1016/j.techfore.2024.123828openalex-snapshot
The environmental spillovers of buyers' digital transformation: Evidence from China
inferred← citeshttps://doi.org/10.1016/j.technovation.2021.102234openalex-snapshot
On the effectiveness of supplier development programs: The role of supply-side moderators
inferred← citeshttps://doi.org/10.1016/j.technovation.2025.103397openalex-snapshot
Do well, say good: Transforming green innovation into financial return through tone management
inferred← citeshttps://doi.org/10.1016/j.techsoc.2021.101766openalex-snapshot
Green Supply Chain Management practices and impact on firm performance: The moderating effect of collaborative capability
inferred← citeshttps://doi.org/10.1016/j.tra.2023.103952openalex-snapshot
Examining user satisfaction and vehicle development for Mini EVs and Non-mini EVs
inferred← citeshttps://doi.org/10.1080/00036846.2024.2334769openalex-snapshot
Awareness begets action: public climate attention and corporate green innovation
inferred← citeshttps://doi.org/10.1080/08874417.2024.2308210openalex-snapshot
Risk Assessment on Green Supply Chains in Manufacturing
inferred← citeshttps://doi.org/10.1080/09537287.2017.1336788openalex-snapshot
Data-driven supply chains, manufacturing capability and customer satisfaction
inferred← citeshttps://doi.org/10.1080/09537287.2024.2415418openalex-snapshot
An analysis of digital twin technologies enhancing supply chain viability: empirical evidence from multiple cases
inferred← citeshttps://doi.org/10.1080/10686967.2022.2112927openalex-snapshot
The evolution of supply chain management as measured with the Baldrige excellence framework
inferred← citeshttps://doi.org/10.1080/13602381.2025.2450483openalex-snapshot
Cost and quality priorities, technological uncertainty, and green innovation: an empirical study of manufacturing firms in South Korea
inferred← citeshttps://doi.org/10.1080/13675567.2020.1754773openalex-snapshot
Assessing the eco-environmental performance: an PLS-SEM approach with practice-based view
inferred← citeshttps://doi.org/10.1080/13675567.2022.2140793openalex-snapshot
How does environmental cooperation with customers affect financial performance? A motivation-opportunity-ability perspective
inferred← citeshttps://doi.org/10.1080/14778238.2024.2430232openalex-snapshot
Bridging knowledge management and training to boost hospital efficiency: evidence from private hospitals in Uganda
inferred← citeshttps://doi.org/10.1080/15623599.2023.2179470openalex-snapshot
Green supply chain nuances in East Malaysian construction industry
inferred← citeshttps://doi.org/10.1080/16258312.2021.1879601openalex-snapshot
Prioritising environmental activities based on their effect on improving sustainable performance in Australian logistics
inferred← citeshttps://doi.org/10.1088/1755-1315/1419/1/012061openalex-snapshot
Supply chain model for improving material & environment sustainability: an analysis from green supply chain implementation in automobile industry
inferred← citeshttps://doi.org/10.1108/apjml-06-2025-1110openalex-snapshot
The detrimental effect of institutional forces on green innovations and customer cooperation
inferred← citeshttps://doi.org/10.1108/bij-01-2021-0034openalex-snapshot
Understanding big data-driven supply chain and performance measures for customer satisfaction
inferred← citeshttps://doi.org/10.1108/bij-10-2023-0721openalex-snapshot
Assessing the effects of sustainable supply chain management practices on operational performance: the role of business regulatory compliance and corporate sustainability culture
inferred← citeshttps://doi.org/10.1108/bpmj-08-2019-0323openalex-snapshot
A hierarchical model for critical success factors in apparel supply chain
inferred← citeshttps://doi.org/10.1108/bpmj-11-2020-0502openalex-snapshot
The bright and dark sides of green customer integration (GCI): evidence from Chinese manufacturers
inferred← citeshttps://doi.org/10.1108/ejim-10-2020-0425openalex-snapshot
Green innovation: a multidomain systematic review
inferred← citeshttps://doi.org/10.1108/ejim-10-2022-0581openalex-snapshot
Post-pandemic opportunities for F&B green supply chains and supply chain viability: the moderate effect of blockchains and big data analytics
inferred← citeshttps://doi.org/10.1108/el-03-2019-0061openalex-snapshot
Surveying the music playback experience of museum audiences based on perceived quality and perceived value
inferred← citeshttps://doi.org/10.1108/ijlm-05-2020-0187openalex-snapshot
The role of green logistics management practices, supply chain traceability and logistics ecocentricity in sustainability performance
inferred← citeshttps://doi.org/10.1108/ijlss-01-2021-0008openalex-snapshot
Lean logistics and corporate green practices: messianic methodologies for achieving business excellence in the logistics industry via green stakeholder satisfaction
inferred← citeshttps://doi.org/10.1108/ijlss-04-2021-0067openalex-snapshot
Consolidating lean practices with quick-response manufacturing: a boon or bane for the textiles industry during the era of COVID-19
inferred← citeshttps://doi.org/10.1108/ijoem-11-2021-1730openalex-snapshot
Post COVID-19's opportunities for customer-centric green supply chain management and customers' resilience; the moderate effect of corporate social responsibility
inferred← citeshttps://doi.org/10.1108/ijopm-11-2018-0676openalex-snapshot
Investigating green supply chain management practices and performance
inferred← citeshttps://doi.org/10.1108/ijpdlm-05-2017-0185openalex-snapshot
Drivers of green supply chain initiatives and performance
inferred← citeshttps://doi.org/10.1108/irjms-07-2022-0076openalex-snapshot
A moderated-mediation model of the relationship between responsible leadership, citizenship behavior and patient satisfaction
inferred← citeshttps://doi.org/10.1108/jabs-05-2022-0180openalex-snapshot
Impact of green supply chain management practices on the triple bottom line: a study on apparel manufacturers of Sri Lanka
inferred← citeshttps://doi.org/10.1108/jbim-02-2022-0111openalex-snapshot
Impact of customer-centric approach and customer dissatisfying cost on supply chain profit under price competition
inferred← citeshttps://doi.org/10.1108/jeim-06-2021-0260openalex-snapshot
Green supply chain management for operational performance: anteceding impact of corporate social responsibility and moderating effects of relational capital
inferred← citeshttps://doi.org/10.1108/jhass-08-2020-0138openalex-snapshot
Supply disruption in the wake of COVID-19 crisis and organisational performance: mediated by organisational productivity and customer satisfaction
inferred← citeshttps://doi.org/10.1108/jhass-12-2024-0223openalex-snapshot
Modern slavery perception and its effect on brand trust: the roles of customer satisfaction, product price and quality
inferred← citeshttps://doi.org/10.1108/jic-03-2024-0080openalex-snapshot
Universities as sustainability agents! Does green campus ensure green intellectual capital? A quantitative approach to the triggering role of green knowledge sharing and green innovation
inferred← citeshttps://doi.org/10.1108/jkm-03-2026-0594openalex-snapshot
How does knowledge digitization of customer improve the total factor productivity of suppliers: from the supply chain spillover perspective
inferred← citeshttps://doi.org/10.1108/jm2-07-2020-0191openalex-snapshot
A mixed-method approach for modelling customer-centric mobile phone reverse logistics: application of social media data
inferred← citeshttps://doi.org/10.1108/jmtm-04-2025-0315openalex-snapshot
Configuring digital supply chains for green supply chain management
inferred← citeshttps://doi.org/10.1108/jmtm-05-2024-0231openalex-snapshot
Uncovering the influence of commitment to low-carbon operations management on manufacturing carbon performance
inferred← citeshttps://doi.org/10.1108/jmtm-09-2023-0398openalex-snapshot
Achieving sustainability in manufacturing: the nexus of green supplier selection, green performance and outcome and process controls
inferred← citeshttps://doi.org/10.1108/k-05-2023-0848openalex-snapshot
A systematic literature review and bibliometric analysis of green procurement
inferred← citeshttps://doi.org/10.1108/k-11-2020-0831openalex-snapshot
Toward customer-centric mobile phone reverse logistics: using the DEMATEL approach and social media data
inferred← citeshttps://doi.org/10.1108/mabr-12-2020-0073openalex-snapshot
Investigating the factors influencing Australian logistics companies toward environmental activity adoption
inferred← citeshttps://doi.org/10.1108/md-10-2025-3041openalex-snapshot
Green supply chain practices and environmental advantage: the role of stakeholder relationships in B2B markets
inferred← citeshttps://doi.org/10.1108/meq-06-2019-0115openalex-snapshot
Examining the impact of institutional pressures and green supply chain management practices on firm performance
inferred← citeshttps://doi.org/10.1108/meq-12-2019-0287openalex-snapshot
Finding the nexus between green supply chain practices and sustainable business advantage: an emerging market perspective
inferred← citeshttps://doi.org/10.1108/scm-11-2019-0405openalex-snapshot
Examining the influence of internal green supply chain practices, green human resource management and supply chain environmental cooperation on firm performance
inferred← citeshttps://doi.org/10.1108/scm-11-2021-0537openalex-snapshot
A start-up’s collaboration in networks for sustainable freight transport: a micro-meso-macro approach to innovation
inferred← citeshttps://doi.org/10.1108/sef-09-2024-0571openalex-snapshot
ESG performance and corporate competitiveness: the roles of green innovation, industry competition and media attention
inferred← citeshttps://doi.org/10.1108/tqm-05-2023-0128openalex-snapshot
A model of increasing performance in sustainable supply chain management
inferred← citeshttps://doi.org/10.1109/tem.2021.3060434openalex-snapshot
Factors Mediating and Moderating the Relationships Between Green Practice and Environmental Performance: Buyer–Supplier Relation and Institutional Context
inferred← citeshttps://doi.org/10.1111/basr.12310openalex-snapshot
Nexus between GHRM and organizational competitiveness: role of green innovation and organizational learning of MNEs
inferred← citeshttps://doi.org/10.1111/issj.12333openalex-snapshot
Challenges and pathways to green supply chain management: Evidence from manufacturing sectors in an emerging economy
inferred← citeshttps://doi.org/10.1155/2023/9719019openalex-snapshot
Understanding the Green Procurement Behavior of Household Appliance Manufacturing Industry: An Empirical Study of the Enablers
inferred← citeshttps://doi.org/10.1177/21582440241292864openalex-snapshot
The Relationship Between Social Sustainability Practices and Performance Outcomes in Supply Chain Management: The Case of Vietnam
inferred← citeshttps://doi.org/10.14482/pege.45.10554openalex-snapshot
Identificación de prácticas en la gestión de la cadena de suministro sostenible para la industria alimenticia
inferred← citeshttps://doi.org/10.1515/9783111384771-008openalex-snapshot
1001017 Consumer Textile Recycling Behaviour in Hong Kong and Implications for Fashion Supply Chain Management
inferred← citeshttps://doi.org/10.15826/vestnik.2021.20.3.019openalex-snapshot
The Role of ICT and Entrepreneurship in forming Sustainable Supply Chains: Before and After the Covid-19 Pandemic
inferred← citeshttps://doi.org/10.1680/jensu.25.00081openalex-snapshot
Towards a consensus for implementing responsible sourcing (BES6001) in the AEC sectors
inferred← citeshttps://doi.org/10.18034/gdeb.v8i2.99openalex-snapshot
Customers’ Driven Green Supply Management and Organization Performance
inferred← citeshttps://doi.org/10.21622/ibl.2022.02.1.001openalex-snapshot
Measuring the impact of the use of smart energy in logistics companies on technological progress, operations performance and green environment: Egypt as a case study
inferred← citeshttps://doi.org/10.22190/fueo220529013sopenalex-snapshot
ANALYSIS OF THE IMPACT OF REPORTING ON ENVIRONMENTAL PERFORMANCE INDICATORS ON THE PROFITABILITY OF EUROPEAN COMPANIES
inferred← citeshttps://doi.org/10.22457/jmhr.v07a102247openalex-snapshot
Green Supply Chain Management and Performance: A Bibliometric Analysis Based on CiteSpace
inferred← citeshttps://doi.org/10.24006/jilt.2018.16.2.002openalex-snapshot
Analysis of the Relation between Green Logistics Management Practices and Export Intensity for Thai Food and Drinks SMEs
inferred← citeshttps://doi.org/10.26905/jtmi.v10i1.11372openalex-snapshot
Cargo Delivery web-based Application with Ant Colony Optimization Algorithm for Shortest Route search: A Case Study in the Die Cutting Industry
inferred← citeshttps://doi.org/10.30798/makuiibf.1581359openalex-snapshot
The Human Factor in Green Transformation: The Impact of Empowering Leadership, Green Passion and Customer Pressure
inferred← citeshttps://doi.org/10.30958/ajbe.8-3-3openalex-snapshot
COVID-19 Pandemic and Business Survival as Mediation on the Performance of Firms in the FMCG-Sector
inferred← citeshttps://doi.org/10.31181/dmame8120251468openalex-snapshot
A Structural Equation Decision Model for ATM Cash Management and Routing: Balancing Cost and Customer Satisfaction in the Banking Sector
inferred← citeshttps://doi.org/10.3389/fpsyg.2022.973676openalex-snapshot
Going green: Impact of green supply chain management practices on sustainability performance
inferred← citeshttps://doi.org/10.3389/fsufs.2026.1865504openalex-snapshot
Blockchain-enabled sustainability and circular economy practices in wine supply chains: a systematic review of digital innovations for traditional fermented beverages
inferred← citeshttps://doi.org/10.3390/app13042065openalex-snapshot
Supply Chain Management Maturity and Business Performance: The Balanced Scorecard Perspective
inferred← citeshttps://doi.org/10.3390/bs12020035openalex-snapshot
Research on the Impact of Enterprise Green Development Behavior: A Meta-Analytic Approach
inferred← citeshttps://doi.org/10.3390/buildings13040889openalex-snapshot
A Systematic Review of Responsible Sourcing in the Architecture, Engineering, and Construction Sectors of the UK
inferred← citeshttps://doi.org/10.3390/f9040186openalex-snapshot
Challenges and Opportunities for North American Hardwood Manufacturers to Adopt Customization Strategies in an Era of Increased Competition
inferred← citeshttps://doi.org/10.3390/jrfm18030146openalex-snapshot
Implementation of Sustainability Strategies in Operations and Abnormal Stock Returns Under Uncertainty: Evidence from Companies Listed on the Vietnamese Stock Market During the COVID-19 Outbreak
inferred← citeshttps://doi.org/10.3390/su11143945openalex-snapshot
Sustainable Supply Chain Management in the Automotive Industry: A Process-Oriented Review
inferred← citeshttps://doi.org/10.3390/su12197908openalex-snapshot
Mapping Research on Customer Centricity and Sustainable Organizations
inferred← citeshttps://doi.org/10.3390/su132111874openalex-snapshot
The Effects of Green SCM Implementation on Business Performance in SMEs: A Longitudinal Study in Electronics Industry
inferred← citeshttps://doi.org/10.3390/su14031523openalex-snapshot
Investigating Performance Outcomes under Institutional Pressures and Environmental Orientation Motivated Green Supply Chain Management Practices
inferred← citeshttps://doi.org/10.3390/su15129576openalex-snapshot
Data-Driven Sustainable Supply Chain Decision Making in the Presence of Low Carbon Awareness
inferred← citeshttps://doi.org/10.3390/su16177474openalex-snapshot
The Nexus between Green Supply Chain Management and Sustainability Performance in the Past Decade
inferred← citeshttps://doi.org/10.3390/su16219475openalex-snapshot
Adopting Circular Economy Principles: How Do Conflict Management Strategies Help Adopt Smart Technology in Jordanian SMEs?
inferred← citeshttps://doi.org/10.3390/su17219429openalex-snapshot
The Mutual Interaction of Supply Chain Practices and Quality Management Principles as Drivers of Competitive Advantage: Case Study of Tunisian Agri-Food Companies
inferred← citeshttps://doi.org/10.3390/su172410967openalex-snapshot
Green Supply Chain Integration, New Product Launch Speed, and Green Innovation Performance: The Moderating Role of Enterprise Intelligence Level
inferred← citeshttps://doi.org/10.3390/su18041927openalex-snapshot
Green Innovative Work Behavior Toward Net-Zero in the Maritime Industry: The Moderating Roles of Climate Change Perception and Government Subsidies
inferred← citeshttps://doi.org/10.3390/world6020086openalex-snapshot
Evaluating Conflict Management Strategies and Supply Chain Performance: A Systematic Literature Review Within Jordan’s Food Manufacturing Sector
inferred← citeshttps://doi.org/10.35335/emod.v15i3.49openalex-snapshot
Quantum computing and supply chain optimization: addressing complexity and efficiency challenges
inferred← citeshttps://doi.org/10.35609/afr.2025.10.3(3)openalex-snapshot
The Impact of Environmental Collaboration on Sustainability Performance in Manufacturing Industry: A Content Analysis Based Literature Review
inferred← citeshttps://doi.org/10.35912/amor.v1i2.314openalex-snapshot
The impact of customer assisted knowledge production capacity on customer capital in a knowledge-based center
inferred← citeshttps://doi.org/10.4018/978-1-6684-9089-1.ch012openalex-snapshot
Application of Green Logistics in Supply Chain of Auto Parts
inferred← citeshttps://doi.org/10.4018/joeuc.333894openalex-snapshot
Analysis of Enterprise Data-Driven Innovation Diffusion Supervision System Based on the Perspective of Green Supply Chain
inferred← citeshttps://doi.org/10.4108/eai.17-7-2019.2302911openalex-snapshot
Modeling The Green Marketing and Green Supply Chain Management in The Context of Supply Chain Risk Management Toward Sustainability
inferred← citeshttps://doi.org/10.4236/ajibm.2023.1311067openalex-snapshot
Influence Mechanism of Leading Customer-Oriented Boundary-Spanning Behavior on Employee Service Performance
inferred← citeshttps://doi.org/10.46254/an15.20250305openalex-snapshot
Selecting Suppliers For Hotpot Restaurants In Chiangrai, Thailand Requires Thorough Examination Of Quality, Cost, And Reliability
inferred← citeshttps://doi.org/10.46291/cenraps.v2i1.8openalex-snapshot
ANALYSING THE IMPACT OF SUPPLY CHAIN AGILITY ON CUSTOMER SATISFACTION THROUGH RESPONSIVENESS AND INNOVATION
inferred← citeshttps://doi.org/10.52131/pjhss.2023.1101.0329openalex-snapshot
Examining the Key Elements of Green Supply Chain Management and its effects on the Organizational Performance: A Textile Industry Case Study
inferred← citeshttps://doi.org/10.55927/eajmr.v2i12.7218openalex-snapshot
Analysis of the Influence of Product Quality, Service Quality and Distribution Channels on Customer Satisfaction at PT Suminsurya Mesindoleestari
inferred← citeshttps://doi.org/10.56279/bmrj.v27i2.6914openalex-snapshot
Employee Involvement and Operational Performance of Private Hospitals in Uganda: The Mediating Role of Knowledge Management
inferred← citeshttps://doi.org/10.56830/ijams07202405openalex-snapshot
The Impact of Green Supply Chain Management Practices on Return on Equity: A Comparative Study between the United States and China
inferred← citeshttps://doi.org/10.5772/intechopen.112294openalex-snapshot
Digital Innovation and Sustainable Development: Two Sides of the Same Coin
inferred← citeshttps://doi.org/10.58830/ozgur.pub620openalex-snapshot
Çevre Yönelimi ve Dış Çevre Baskısının Yeşil Tedarik Zinciri Yönetimine Etkisi
inferred← citeshttps://doi.org/10.61725/abj.1330041openalex-snapshot
The Effects of Green Supply Chain Management Practices on The Performance Of The Turkish Iron and Steel Industry
Editorial review for independent work. ICSAC — the Institute for Complexity
Science and Advanced Computing — runs a structured editorial panel for researchers
publishing outside journals, and publishes on CiteStamp rails. Submission is free
and goes through ORCID: icsacinstitute.org/submit.