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What Should Robots Do? A Comparative Analysis of Industry Professionals, Educators and Tourists

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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1007/978-3-319-00065-7_33openalex-snapshot
Interpreting and Executing Recipes with a Cooking Robot
inferredcites →https://doi.org/10.1007/978-3-319-27702-8_40openalex-snapshot
SPENCER: A Socially Aware Service Robot for Passenger Guidance and Help in Busy Airports
inferredcites →https://doi.org/10.1007/978-3-319-46667-5openalex-snapshot
A World with Robots
inferredcites →https://doi.org/10.1007/978-3-319-47437-3openalex-snapshot
Social Robotics
inferredcites →https://doi.org/10.1007/978-3-319-51168-9_54openalex-snapshot
Attitudes Toward Autonomous on Demand Mobility System: The Case of Self-Driving Taxi
inferredcites →https://doi.org/10.1007/978-3-319-70833-1_7openalex-snapshot
Integrating an Autonomous Robot on a Dance and New Technologies Festival
inferredcites →https://doi.org/10.1007/978-3-319-72923-7_24openalex-snapshot
Consumer Evaluation of Hotel Service Robots
inferredcites →https://doi.org/10.1007/978-3-662-48847-8openalex-snapshot
Autonomous Driving
inferredcites →https://doi.org/10.1007/s12369-009-0015-5openalex-snapshot
Humanoid Robots as a Broadcasting Communication Medium in Open Public Spaces
inferredcites →https://doi.org/10.1007/s12369-015-0308-9openalex-snapshot
Learning with Educational Companion Robots? Toward Attitudes on Education Robots, Predictors of Attitudes, and Application Potentials for Education Robots
inferredcites →https://doi.org/10.1007/s12369-016-0384-5openalex-snapshot
People’s Attitudes to Robots in Caring for the Elderly
inferredcites →https://doi.org/10.1016/j.chb.2014.10.030openalex-snapshot
Sharing a life with Harvey: Exploring the acceptance of and relationship-building with a social robot
inferredcites →https://doi.org/10.1016/j.jfranklin.2009.02.015openalex-snapshot
Autonomous cleaning system for Dubai International Airport
inferredcites →https://doi.org/10.1016/j.robot.2016.01.014openalex-snapshot
Long-term assessment of a service robot in a hotel environment
inferredcites →https://doi.org/10.1016/j.techsoc.2018.06.004openalex-snapshot
Young Russian adults' attitudes towards the potential use of robots in hotels
inferredcites →https://doi.org/10.1016/s0004-3702(99)00070-3openalex-snapshot
Experiences with an interactive museum tour-guide robot
inferredcites →https://doi.org/10.1016/s1474-6670(17)44135-8openalex-snapshot
Autonomous Roomservice in a Hotel 1
inferredcites →https://doi.org/10.1080/0144929x.2013.783115openalex-snapshot
Attitudes towards robots suitability for various jobs as affected robot appearance
inferredcites →https://doi.org/10.1108/01439911211217107openalex-snapshot
An autonomous restaurant service robot with high positioning accuracy
inferredcites →https://doi.org/10.1108/ijchm-06-2017-0322openalex-snapshot
Exploring customer experiences with robotics in hospitality
inferredcites →https://doi.org/10.1108/ijchm-08-2015-0414openalex-snapshot
Investigating an innovative service with hospitality robots
inferredcites →https://doi.org/10.1108/ijchm-09-2016-0520openalex-snapshot
The potential for tourism and hospitality experience research in human-robot interactions
inferredcites →https://doi.org/10.1108/josm-04-2018-0119openalex-snapshot
Brave new world: service robots in the frontline
inferredcites →https://doi.org/10.1109/cacs.2017.8284256openalex-snapshot
To build a smart unmanned restaurant with multi-mobile robots
inferredcites →https://doi.org/10.1109/iccas.2013.6704118openalex-snapshot
Trajectory generation based on human attention for a bartender robot
inferredcites →https://doi.org/10.1109/iciea.2015.7334226openalex-snapshot
Dynamic analysis of a dual-arm humanoid cooking robot
inferredcites →https://doi.org/10.1109/icitm.2018.8333927openalex-snapshot
Humanlike robot and human staff in service: Age and gender differences in perceiving smiling behaviors
inferredcites →https://doi.org/10.1109/scis-isis.2016.0129openalex-snapshot
Smart Device Interlocked Robot Partners for Information Support Systems in Sightseeing Guide
inferredcites →https://doi.org/10.1115/esda2006-95392openalex-snapshot
Mobile Robots for Airports Surveillance: A Modular Solution
inferredcites →https://doi.org/10.1145/1349822.1349862openalex-snapshot
A semi-autonomous communication robot
inferredcites →https://doi.org/10.14313/jamris_2-2015/25openalex-snapshot
Polish Version of the Negative Attitude Toward Robots Scale (NARS-PL)
inferredcites →https://doi.org/10.2316/journal.206.2006.4.206-2909openalex-snapshot
DESIGN AND IMPLEMENTATION OF A SERVICE ROBOT FOR A RESTAURANT
inferredcites →https://doi.org/10.3917/th.772.0105openalex-snapshot
Exploratory investigation of attitudes towards assistive robots for future users
inferredcites →https://doi.org/10.54055/ejtr.v15i.265openalex-snapshot
Dawning of the Age of Robots in Hospitality and Tourism: Challenges for Teaching and Research
inferredcites →https://doi.org/10.5772/54954openalex-snapshot
BellBot - A Hotel Assistant System Using Mobile Robots

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Attitude towards service robots in tourism and hospitality services settings — The effect of multidimensional anthropomorphism and technology readiness
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Robotics in Tourism and Hospitality
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Robotics in Tourism and Hospitality
inferred← citeshttps://doi.org/10.1007/978-3-030-65785-7_55openalex-snapshot
Enhancing the Visitor Experience in the Time of COVID 19: The Use of AI Robotics in Pembrokeshire Coastal Pathway
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Selecting Robots to Take Over Tasks in Hospitality Settings: Joining Two Research Fields
inferred← citeshttps://doi.org/10.1007/978-3-031-63077-4_5openalex-snapshot
Customers’ Attitudes Towards the Functional Use of Service Robots in a Hotel Environment
inferred← citeshttps://doi.org/10.1007/978-3-658-38433-3_21openalex-snapshot
Dienstleistungsroboter im Handel – Einsatzmöglichkeiten und verantwortungsbewusster Einsatz
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Human Recognition Using Omni-Directional Camera for Service Robot Application
inferred← citeshttps://doi.org/10.1007/978-981-16-5063-5_34openalex-snapshot
Autonomous Control of an Electric Vehicle by Computer Vision Applied to the Teaching–Learning Process
inferred← citeshttps://doi.org/10.1007/s00146-021-01208-xopenalex-snapshot
Service robots for affective labor: a sociology of labor perspective
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Robotic Chef Versus Human Chef: The Effects of Anthropomorphism, Novel Cues, and Cooking Difficulty Level on Food Quality Prediction
inferred← citeshttps://doi.org/10.1007/s12525-020-00439-yopenalex-snapshot
Challenges in re-designing operations and jobs to embody AI and robotics in services. Findings from a case in the hospitality industry
inferred← citeshttps://doi.org/10.1007/s40558-020-00187-xopenalex-snapshot
Hotel managers’ perceptions towards the use of robots: a mixed-methods approach
inferred← citeshttps://doi.org/10.1016/j.annals.2020.102883openalex-snapshot
A review of research into automation in tourism: Launching the Annals of Tourism Research Curated Collection on Artificial Intelligence and Robotics in Tourism
inferred← citeshttps://doi.org/10.1016/j.annals.2020.102888openalex-snapshot
Multifaceted trust in tourism service robots
inferred← citeshttps://doi.org/10.1016/j.iedeen.2023.100223openalex-snapshot
Are you adopting artificial intelligence products? Social-demographic factors to explain customer acceptance
inferred← citeshttps://doi.org/10.1016/j.ijhm.2021.103032openalex-snapshot
Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews
inferred← citeshttps://doi.org/10.1016/j.ijhm.2022.103301openalex-snapshot
Robotic employees vs. human employees: Customers’ perceived authenticity at casual dining restaurants
inferred← citeshttps://doi.org/10.1016/j.techsoc.2021.101779openalex-snapshot
Robots as restaurant employees - A double-barrelled detective story
inferred← citeshttps://doi.org/10.1016/j.tourman.2019.104042openalex-snapshot
Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots
inferred← citeshttps://doi.org/10.1080/10941665.2022.2142620openalex-snapshot
AI in health tourism: developing a measurement scale
inferred← citeshttps://doi.org/10.1108/978-1-78756-687-320191001openalex-snapshot
Conceptual Framework of the Use of Robots, Artificial Intelligence and Service Automation in Travel, Tourism, and Hospitality Companies
inferred← citeshttps://doi.org/10.1108/978-1-78756-687-320191002openalex-snapshot
Economic Fundamentals of the Use of Robots, Artificial Intelligence, and Service Automation in Travel, Tourism, and Hospitality
inferred← citeshttps://doi.org/10.1108/978-1-78756-687-320191004openalex-snapshot
Customer Attitudes Toward Robots in Travel, Tourism, and Hospitality: A Conceptual Framework
inferred← citeshttps://doi.org/10.1108/ihr-08-2021-0058openalex-snapshot
“Konnichiwa, Mr. Robot”: a direct observation of hotel visitors' attitudes and anxiety regarding service robots
inferred← citeshttps://doi.org/10.1108/ijchm-02-2024-0242openalex-snapshot
Exploring the critical attributes of robot chef restaurants and their impact on customer perceived value: a mixed-methods study
inferred← citeshttps://doi.org/10.1108/ijchm-04-2020-0259openalex-snapshot
Adoption of AI-based chatbots for hospitality and tourism
inferred← citeshttps://doi.org/10.1108/ijchm-05-2020-0450openalex-snapshot
Rise of the machines: towards a conceptual service-robot research framework for the hospitality and tourism industry
inferred← citeshttps://doi.org/10.1108/ijchm-06-2020-0602openalex-snapshot
Application of consumer innovativeness to the context of robotic restaurants
inferred← citeshttps://doi.org/10.1108/ijchm-09-2020-1078openalex-snapshot
Willingness-to-pay for robot-delivered tourism and hospitality services – an exploratory study
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Impact of customer experience on attitude and utilization intention of a restaurant-menu curation chatbot service
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Exploring customers’ attitudes to the adoption of robots in tourism and hospitality
inferred← citeshttps://doi.org/10.1108/josm-05-2019-0161openalex-snapshot
From automats to algorithms: the automation of services using artificial intelligence
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Understanding the robotic restaurant experience: a multiple case study
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Demographic change as a driver for tourism automation
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Practical Considerations for Deploying Robot Teleoperation in Therapy and Telehealth
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Robot Coworkers: The Vision of Future Hoteliers
inferred← citeshttps://doi.org/10.1177/1354816619879583openalex-snapshot
Robots in tourism: A research agenda for tourism economics
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Ultimate transformation: How will automation technologies disrupt the travel, tourism and hospitality industries?
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Frontline Employees' Acceptance of and Resistance to Service Robots in Stationary Retail - An Exploratory Interview Study
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Siri, Do I like You? Digital Voice Assistants and Their Acceptance by Consumers
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Ready or Not? Examining Acceptance and Fears of Robots in the Labor Market: A Survey of a Polish Sample
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Comparative Analysis for Predicting Cardiovascular Diseases Using Machine Learning and Deep Learning Approaches
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Mapping The Landscape as Artificial Intelligence (AI) Applications in Cairo hotels
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مدي استعداد المستخدمين لتبني تطبيقات الذكاء الاصطناعي المستخدمة في صناعة السفر والسياحة والضيافة: دراسة تحليلية للمستخدمين المصريين
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Turizm Sektöründe Hizmet Robotlarının Kullanımı: İşverenler Üzerinde Nicel Bir Araştırma
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Implications from Responsible Human-Robot Interaction with Anthropomorphic Service Robots for Design Science
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Turizmde Robotlaşma: Yiyecek-İçecek Sektöründe Robot Şefler ve Robot Garsonlar
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Harnessing Technology in the Evolving Tourism Servicescape during the Post-Covid-19 Era
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Resistance to Customer-driven Business Model Innovations: An Explorative Customer Experience Study on Voice Assistant Services of a Swiss Tourism Destination
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The Role of Human–Machine Interactive Devices for Post-COVID-19 Innovative Sustainable Tourism in Ho Chi Minh City, Vietnam
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Measuring the Service Quality of Artificial Intelligence in the Tourism and Hospitality Industry
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In Which Department(s) the Robots Might Be Employed
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Smart Hotels and Technological Applications
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Understanding Robotics in the Tourism and Hospitality Industry
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3D-Printed Food for New Gastronomic Experiences
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Innovating for Tomorrow
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Understanding the Impact of Artificial Intelligence and Robotics in the Tourism and Hospitality Industry Through Customer Experience
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Predicting the future of the foodservice industry: A robot-based economy perspective
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The economics of technology in travel, tourism, and hospitality
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Sociodemographic Impact on the Adoption of Emerging Technologies
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