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Attitude towards service robots in tourism and hospitality services settings — The effect of multidimensional anthropomorphism and technology readiness

https://doi.org/10.1002/jtr.2685
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VALIDITY
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Anthropomorphism and Human Likeness in the Design of Robots and Human-Robot Interaction
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Are We Ready for Robot Maids in the Hotel Industry? A Qualitative Study of Potential Tourist Reviews with Big Data Analytics
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Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots
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Anthropomorphism: Opportunities and Challenges in Human–Robot Interaction
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Perception and Evaluation in Human–Robot Interaction: The Human–Robot Interaction Evaluation Scale (HRIES)—A Multicomponent Approach of Anthropomorphism
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The theory of planned behavior
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Mobile payment: Understanding the determinants of customer adoption and intention to recommend the technology
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Are we ready for hotel robots after the pandemic? A profile analysis
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Developing and validating a service robot integration willingness scale
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The Value of Service Robots from the Hotel Guest’s Perspective: A Mixed-Method Approach
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When Female (Male) Robot Is Talking To Me: Effect of service robots’ gender and anthropomorphism on customer satisfaction
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Is it the best for barista robots to serve like humans? A multidimensional anthropomorphism perspective
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Are you ready for robot services? Exploring robot-service adoption behaviors of hotel-goers
inferredcites →https://doi.org/10.1016/j.ijhm.2023.103603openalex-snapshot
The negative effect of service robots’ affective human-likeness on consumer satisfaction in frontline service encounters
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Pursuing the drivers of consumer behaviour toward service robots in the hotel industry
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The effect of service employees’ technology readiness on technology acceptance
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Beyond the technology adoption: Technology readiness effects on post-adoption behavior
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Anthropomorphism in hospitality and tourism: A systematic review and agenda for future research
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Psychometric approaches to exploring the characteristics of smart hotel brand experiences: Scale development and validation
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A note on the applications of artificial intelligence in the hospitality industry: preliminary results of a survey
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Young Russian adults' attitudes towards the potential use of robots in hotels
inferredcites →https://doi.org/10.1016/j.techsoc.2020.101423openalex-snapshot
Service robots in the hospitality industry: The case of Henn-na hotel, Japan
inferredcites →https://doi.org/10.1016/j.techsoc.2021.101779openalex-snapshot
Robots as restaurant employees - A double-barrelled detective story
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Multi-stakeholder perspectives on the impacts of service robots in urban hotel rooms
inferredcites →https://doi.org/10.1016/j.techsoc.2022.101995openalex-snapshot
Attitudes of hotel customers towards the use of service robots in hospitality service encounters
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AI as a friend or assistant: The mediating role of perceived usefulness in social AI vs. functional AI
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Building restaurant customers’ technology readiness through robot-assisted experiences at multiple product levels
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A tri-reference point theory of decision making under risk.
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Recommendations for APA test standards regarding construct, trait, or discriminant validity.
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Wearing Someone Else’s Face: Biometric Technologies, Anti-spoofing and the Fear of the Unknown
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inferredcites →https://doi.org/10.1080/10705519909540118openalex-snapshot
Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives
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Antecedents of customers’ acceptance of artificially intelligent robotic device use in hospitality services
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Acceptance of service robots: a meta-analysis in the hospitality and tourism industry
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Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis
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Customer Attitudes Toward Robots in Travel, Tourism, and Hospitality: A Conceptual Framework
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Influence of robots service quality on customers' acceptance in restaurants
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Employees' technology adoption in the context of smart tourism development: the role of technological acceptance and technological readiness
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Service robots: the dynamic effects of anthropomorphism and functional perceptions on consumers’ responses
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Tourists’ perceptions regarding the use of anthropomorphic robots in tourism and hospitality
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Attitudes toward service robots: analyses of explicit and implicit attitudes based on anthropomorphism and construal level theory
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An Updated and Streamlined Technology Readiness Index
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Building Digital Bonds: The Impact of AI-Driven Personalization on Customer Experience and AI Relationship Quality
inferred← citeshttps://doi.org/10.65083/asbider.1938824openalex-snapshot
TURİZM PAZARLAMASINDA YAPAY ZEKÂNIN TEMATİK EVRİMİ VE ENTELEKTÜEL YAPISININ HARİTALANDIRILMASI: BİBLİYOMETRİK BİR ANALİZ VE PAZARLAMA 6.0 İÇİN KAVRAMSAL YÖNELİMLER
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