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Trust and reputation in the sharing economy: The role of personal photos in Airbnb

https://doi.org/10.1016/j.tourman.2016.01.013
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1006/game.1995.1027openalex-snapshot
Trust, Reciprocity, and Social History
inferredcites →https://doi.org/10.1016/j.dss.2005.05.019openalex-snapshot
A survey of trust and reputation systems for online service provision
inferredcites →https://doi.org/10.1016/j.ijhcs.2011.08.005openalex-snapshot
To buy or not to buy: Influence of seller photos and reputation on buyer trust and purchase behavior
inferredcites →https://doi.org/10.1016/j.ijhm.2014.02.013openalex-snapshot
Peer-to-peer travel: Blessing or blight?
inferredcites →https://doi.org/10.1016/j.omega.2004.01.006openalex-snapshot
Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services
inferredcites →https://doi.org/10.1016/j.tourman.2010.01.011openalex-snapshot
The effect of perceived trust on electronic commerce: Shopping online for tourism products and services in South Korea
inferredcites →https://doi.org/10.1016/j.tourman.2010.12.011openalex-snapshot
The impact of online reviews on hotel booking intentions and perception of trust
inferredcites →https://doi.org/10.1016/j.tourman.2014.10.009openalex-snapshot
Influence of trust and perceived value on the intention to purchase travel online: Integrating the effects of assurance on trust antecedents
inferredcites →https://doi.org/10.1016/s0167-4870(01)00059-9openalex-snapshot
The value of a smile: Game theory with a human face
inferredcites →https://doi.org/10.1016/s0278-0984(02)11030-3openalex-snapshot
Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system
inferredcites →https://doi.org/10.1037/a0017673openalex-snapshot
Polling the face: Prediction and consensus across cultures.
inferredcites →https://doi.org/10.1073/pnas.0805664105openalex-snapshot
The functional basis of face evaluation
inferredcites →https://doi.org/10.1080/02699931.2010.547563openalex-snapshot
The role of perspective taking and emotions in punishing identified and unidentified wrongdoers
inferredcites →https://doi.org/10.1080/13683500.2013.827159openalex-snapshot
Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector
inferredcites →https://doi.org/10.1086/260169openalex-snapshot
Hedonic Prices and Implicit Markets: Product Differentiation in Pure Competition
inferredcites →https://doi.org/10.1086/527269openalex-snapshot
Automatic Effects of Brand Exposure on Motivated Behavior: How Apple Makes You “Think Different”
inferredcites →https://doi.org/10.1146/annurev-psych-113011-143831openalex-snapshot
Social Attributions from Faces: Determinants, Consequences, Accuracy, and Functional Significance
inferredcites →https://doi.org/10.1162/003355300554926openalex-snapshot
Measuring Trust*
inferredcites →https://doi.org/10.1162/jocn.2007.19.9.1508openalex-snapshot
Implicit Trustworthiness Decisions: Automatic Coding of Face Properties in the Human Amygdala
inferredcites →https://doi.org/10.1177/0047287511400611openalex-snapshot
The Role of Cybermediaries in Reputation Building and Price Premiums in the Online Hotel Market
inferredcites →https://doi.org/10.1177/0047287515608505openalex-snapshot
Impacts of Peer-to-Peer Accommodation Use on Travel Patterns
inferredcites →https://doi.org/10.1177/01461672962212006openalex-snapshot
"Wide-Eyed" and "Crooked-Faced": Determinants of Perceived and Real Honesty Across the Life Span
inferredcites →https://doi.org/10.1177/106591290605900202openalex-snapshot
Judging a Book by its Cover: Beauty and Expectations in the Trust Game
inferredcites →https://doi.org/10.1257/aer.101.4.1497openalex-snapshot
Face Value
inferredcites →https://doi.org/10.1257/aer.89.1.335openalex-snapshot
Social Distance and Other-Regarding Behavior in Dictator Games: Comment
inferredcites →https://doi.org/10.1287/mnsc.1120.1609openalex-snapshot
Engineering Trust: Reciprocity in the Production of Reputation Information
inferredcites →https://doi.org/10.1509/jmkr.43.3.345openalex-snapshot
The Effect of Word of Mouth on Sales: Online Book Reviews
inferredcites →https://doi.org/10.1521/soco.2009.27.6.813openalex-snapshot
Evaluating Faces on Trustworthiness After Minimal Time Exposure
inferredcites →https://doi.org/10.2307/3172907openalex-snapshot
The Effect of Price, Brand Name, and Store Name on Buyers' Perceptions of Product Quality: An Integrative Review

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Can Big Data from Airbnb improve the forecasting of tourism inflow?
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The Value of a Smile
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The Sharing Economy in Emerging Economies
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What do Airbnb hosts reveal by posting photographs online and how does it affect their perceived trustworthiness?
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Race in the Marketplace
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Trust in E-Tourism: Antecedents and Consequences of Trust in Travel-Related User-Generated Content
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Development of Internet Green Finance Under the Background of Sharing Economy
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Pricing Approaches on Airbnb. The Case of 2020 New Listings in Porto
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About the Book
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Mitigating Ransomware Victimisation Through the Sharing Economy
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Conclusion
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The Role of Emerging Technologies in Shaping the Value Innovation Aptitude Toward Competitive Advantage and Sustainability
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Impact of the E-brand on the Consumer's E-trust, Reliance and Resistance Towards the Chatbot
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The Profile Picture
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Online Drug Markets as a Visual Space
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When Individuals Behave as Marketing Firms: Probability Discounting and Reputation in Peer-to-Peer Markets
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An Investigation into How Data Privacy and Data Security Concerns Affect Consumer Trust Within Sharing Economy Platforms in South Africa: A Case of E-Hailing Platforms
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Accommodation: Tourism
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Personality Impacts on the Participation in Peer-to-Peer (P2P) Travel Accommodation Services
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The Role of Authenticity in Airbnb Experiences
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Technology and Inequality Case Study: The Sharing Economy
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Participation in Collaborative Consumption - A Value Co-creation Perspective
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Gamification in E-Commerce
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Market Formation in the Sharing Economy: Findings and Implications from the Sub-economies of Airbnb
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Automatic Hotel Photo Quality Assessment Based on Visual Features
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Exploring the Booking Determinants of the Airbnb Properties: An Example of the Listings of London
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The Sharing Economy and Real Estate Market: The Phenomenon of Shared Houses
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Don’t Lie to Me: Tracking Eye Movement and Mouse Trajectory to Detect Deception in Sharing Economy
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Privatheit und Authentizität im Home-Sharing-Tourismus
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Risikoperzeption und Vertrauen in der Sharing Economy – Ansatzpunkte und Bedeutung vertrauensbildender Maßnahmen
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Verbraucherinformatik
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Digitaler Haushalt und Markt
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Customer Value in the Sharing Economy Platform: The Airbnb Case
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When, Why & How: The Growth of Airbnb Around the World
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Airbnb Customer Satisfaction Through Online Reviews
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Airbnb in Vietnam: The Future of Tourism
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Towards a comprehensive analytical framework and future research agenda for research on sharing economy business models: thematic analyses approach
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Fashion platform operations in the sharing economy with digital technologies: recent development and real case studies
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Cyber Trust
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Enhancing Customer Civility in the Peer-to-Peer Economy: Empirical Evidence from the Hospitality Sector
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Trust-Building in Peer-to-Peer Carsharing: Design Case Study for Algorithm-Based Reputation Systems
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The Economic Value of Coastal Amenities: Evidence from Beach Capitalization Effects in Peer-to-Peer Markets
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Foundations of consumption and production in the sharing economy
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To see and then to believe: how image affect tenant decision-making and satisfaction on short-term rental platform
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When trust cues help helpfulness: investigating the effect of trust cues on online review helpfulness using big data survey based on the amazon platform
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Navigating the landscape of e-commerce: thematic clusters, intellectual turning points, and burst patterns in online reputation management
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Facing Reciprocity: How Photos and Avatars Promote Interaction in Micro-communities
inferred← citeshttps://doi.org/10.1007/s10726-023-09860-yopenalex-snapshot
First vs. Lasting Impressions: How Cognitive and Affective Trust Cues Coordinate Match-Making in Online Sharing Platforms
inferred← citeshttps://doi.org/10.1007/s10796-020-10060-1openalex-snapshot
Indian Travellers’ Adoption of Airbnb Platform
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Problem of Plenty? Understanding the Impact of Choice and Information Overload on Airbnb Bookings
inferred← citeshttps://doi.org/10.1007/s10796-026-10696-5openalex-snapshot
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VGLM proportional odds model to infer hosts’ Airbnb performance
inferred← citeshttps://doi.org/10.1007/s11277-018-5489-8openalex-snapshot
The Effect of Satisfaction on Loyalty in Consumption and Service Industry Based on Meta-analysis and It’s Algorithm
inferred← citeshttps://doi.org/10.1007/s11301-025-00509-5openalex-snapshot
Consumer research domains in the sharing economy: an organizing and categorizing review with research implications
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A service-dominant logic perspective on the roles of technology in service innovation: uncovering four archetypes in the sharing economy
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A peer-to-peer (P2P) platform business model: the case of Airbnb
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The perception of value of platform-based business models in the sharing economy: determining the drivers of user loyalty
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A Trustworthy Group Identifying Trust Metric for P2P Service Sharing Economy Based on Personal Social Network of Users
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Do photos matter? the effect of hosts’ facial features on customers’ booking intentions in peer-to-peer accommodation: heterogeneity of host gender
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Reputation portability – quo vadis?
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No matter what the name, we’re all the same? Examining ethnic online discrimination in ridesharing marketplaces
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Reputation Transfer
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Unlocking Online Reputation
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Platform Economy: Beyond the Traveled Paths
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Research on Customer Sharing Economy Service Development Pattern and Countermeasures
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The Data Sharing Economy: On the Emergence of New Intermediaries
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Facial Trustworthiness is Associated with Heritable Aspects of Face Shape
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Analyzing the influence of Airbnb announcements in the Asia Pacific Region: a sectoral perspective on travel, tourism, and real estate
inferred← citeshttps://doi.org/10.1007/s41688-017-0008-8openalex-snapshot
Reputation Systems: Evaluating Reputation Among All Good Sellers
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Peer-to-peer markets and sharing economy of the smart grids
inferred← citeshttps://doi.org/10.1016/j.annale.2025.100187openalex-snapshot
From host's descriptions to guests' reviews: Semantic similarities
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May I sleep in your bed? Getting permission to book
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Airbnb customer experience: Evidence of convergence across three countries
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Substitutable by peer-to-peer accommodation networks?
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The evolution of trust in Airbnb: A case of home rental
inferred← citeshttps://doi.org/10.1016/j.annals.2019.01.005openalex-snapshot
When empathy prevents negative reviewing behavior
inferred← citeshttps://doi.org/10.1016/j.annals.2019.02.003openalex-snapshot
A review of research into paid online peer-to-peer accommodation: Launching the Annals of Tourism Research Curated Collection on peer-to-peer accommodation.
inferred← citeshttps://doi.org/10.1016/j.annals.2019.02.006openalex-snapshot
When Western hosts meet Eastern guests: Airbnb hosts' experience with Chinese outbound tourists
inferred← citeshttps://doi.org/10.1016/j.annals.2019.06.008openalex-snapshot
Benefits of authenticity: Post-failure loyalty in the sharing economy
inferred← citeshttps://doi.org/10.1016/j.annals.2019.102827openalex-snapshot
Airbnb Superhosts' talk in commercial homes
inferred← citeshttps://doi.org/10.1016/j.annals.2020.102858openalex-snapshot
A review of experiments in tourism and hospitality
inferred← citeshttps://doi.org/10.1016/j.annals.2020.102888openalex-snapshot
Multifaceted trust in tourism service robots
inferred← citeshttps://doi.org/10.1016/j.annals.2020.102959openalex-snapshot
Substitution threat between Airbnb and hotels: Myth or reality?
inferred← citeshttps://doi.org/10.1016/j.annals.2021.103156openalex-snapshot
Service failure in peer-to-peer accommodation
inferred← citeshttps://doi.org/10.1016/j.annals.2021.103170openalex-snapshot
The seven lives of Airbnb. The role of accommodation types
inferred← citeshttps://doi.org/10.1016/j.annals.2021.103293openalex-snapshot
Sharing begins at home: A social licence framework for home sharing practices
inferred← citeshttps://doi.org/10.1016/j.annals.2022.103469openalex-snapshot
Authoritative performances of care in home exchange
inferred← citeshttps://doi.org/10.1016/j.annals.2022.103510openalex-snapshot
Do looks matter for hosts on the peer-to-peer sharing accommodation market?
inferred← citeshttps://doi.org/10.1016/j.annals.2023.103566openalex-snapshot
Consumers' demand for operational licencing: evidence from Airbnb in Paris
inferred← citeshttps://doi.org/10.1016/j.annals.2023.103603openalex-snapshot
Trust transfer in peer-to-peer accommodation
inferred← citeshttps://doi.org/10.1016/j.annals.2023.103615openalex-snapshot
A review of research into neuroscience in tourism: Launching the annals of tourism research curated collection on neuroscience in tourism
inferred← citeshttps://doi.org/10.1016/j.annals.2025.103923openalex-snapshot
Impact of guest-generated photos: Evidence from Airbnb
inferred← citeshttps://doi.org/10.1016/j.annals.2025.103996openalex-snapshot
Digital anthropomorphism of accommodation: The influence of contextual and content-based femininity imagery of hotels on tourist satisfaction
inferred← citeshttps://doi.org/10.1016/j.ausmj.2020.06.012openalex-snapshot
How to Grow the Sharing Economy? Create Prosumers!
inferred← citeshttps://doi.org/10.1016/j.bbi.2025.106102openalex-snapshot
Facial cues of sickness reduce trustworthiness judgements, with stronger effects in women
inferred← citeshttps://doi.org/10.1016/j.bushor.2017.07.004openalex-snapshot
Yours, mine, and ours: A user-centric analysis of opportunities and challenges in peer-to-peer asset sharing
inferred← citeshttps://doi.org/10.1016/j.bushor.2021.08.004openalex-snapshot
Unpeel the layers of trust! A comparative analysis of crowdfunding platforms and what they do to generate trust
inferred← citeshttps://doi.org/10.1016/j.chb.2017.02.029openalex-snapshot
That personal profile image might jeopardize your rental opportunity! On the relative impact of the seller's facial expressions upon buying behavior on Airbnb™
inferred← citeshttps://doi.org/10.1016/j.chb.2018.09.039openalex-snapshot
Analysis of user preference and expectation on shared economy platform: An examination of correlation between points of interest on Airbnb
inferred← citeshttps://doi.org/10.1016/j.chb.2019.04.017openalex-snapshot
In Sharing Economy We Trust: Examining the Effect of Social and Technical Enablers on Millennials’ Trust in Sharing Commerce
inferred← citeshttps://doi.org/10.1016/j.chb.2023.108088openalex-snapshot
Is review visibility fostering helpful votes? The role of review rank and review characteristics in the adoption of information
inferred← citeshttps://doi.org/10.1016/j.chbr.2023.100283openalex-snapshot
How do people respond to computer-generated versus human faces? A systematic review and meta-analyses
inferred← citeshttps://doi.org/10.1016/j.cities.2020.102618openalex-snapshot
An empirical analysis of Airbnb listings in forty American cities
inferred← citeshttps://doi.org/10.1016/j.cogdev.2021.101131openalex-snapshot
Development of face-based trustworthiness impressions in childhood: A systematic review and metaanalysis
inferred← citeshttps://doi.org/10.1016/j.digbus.2022.100048openalex-snapshot
Trust and the sharing economy
inferred← citeshttps://doi.org/10.1016/j.diggeo.2024.100083openalex-snapshot
The power of visual representations and the growing aestheticization of food. An interdisciplinary analysis of Airbnb visual content in Siena
inferred← citeshttps://doi.org/10.1016/j.dim.2023.100056openalex-snapshot
Investigating factors influencing trust in C2C e-commerce environments: A systematic literature review
inferred← citeshttps://doi.org/10.1016/j.dim.2025.100102openalex-snapshot
Reforming the SERVQUAL model for accommodation sharing services: A mixed-method approach
inferred← citeshttps://doi.org/10.1016/j.drugpo.2019.102635openalex-snapshot
Reputation transferability across contexts: Maintaining cooperation among anonymous cryptomarket actors when moving between markets
inferred← citeshttps://doi.org/10.1016/j.dss.2018.10.002openalex-snapshot
A computational framework for understanding antecedents of guests' perceived trust towards hosts on Airbnb
inferred← citeshttps://doi.org/10.1016/j.dss.2019.113162openalex-snapshot
How do consumers in the sharing economy value sharing? Evidence from online reviews
inferred← citeshttps://doi.org/10.1016/j.dss.2020.113288openalex-snapshot
A text analytics framework for understanding the relationships among host self-description, trust perception and purchase behavior on Airbnb
inferred← citeshttps://doi.org/10.1016/j.dss.2020.113324openalex-snapshot
Examining the determinants of the count of customer reviews in peer-to-peer home-sharing platforms using clustering and count regression techniques
inferred← citeshttps://doi.org/10.1016/j.dss.2021.113609openalex-snapshot
Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economy
inferred← citeshttps://doi.org/10.1016/j.dss.2024.114200openalex-snapshot
To be honest or positive? The effect of Airbnb host description on consumer behavior
inferred← citeshttps://doi.org/10.1016/j.eist.2020.10.008openalex-snapshot
The battle of the buzzwords: A comparative review of the circular economy and the sharing economy concepts
inferred← citeshttps://doi.org/10.1016/j.eist.2020.12.003openalex-snapshot
The digital sharing economy: A confluence of technical and social sharing
inferred← citeshttps://doi.org/10.1016/j.elerap.2018.01.014openalex-snapshot
Mine is yours? Using sentiment analysis to explore the degree of risk in the sharing economy
inferred← citeshttps://doi.org/10.1016/j.elerap.2018.03.005openalex-snapshot
The limits of trust-free systems: A literature review on blockchain technology and trust in the sharing economy
inferred← citeshttps://doi.org/10.1016/j.elerap.2019.100835openalex-snapshot
Platform-mediated reputation systems in the sharing economy and incentives to provide service quality: The case of ridesharing services
inferred← citeshttps://doi.org/10.1016/j.elerap.2019.100856openalex-snapshot
Hierarchical effects of website aesthetics on customers’ intention to book on hospitality sharing economy platforms
inferred← citeshttps://doi.org/10.1016/j.elerap.2019.100923openalex-snapshot
Where the host is part of the deal: Social and economic value in the platform economy
inferred← citeshttps://doi.org/10.1016/j.elerap.2020.100956openalex-snapshot
An investigation into sharing economy enabled ridesharing drivers’ trust: A qualitative study
inferred← citeshttps://doi.org/10.1016/j.elerap.2020.100973openalex-snapshot
Research directions for sharing economy issues
inferred← citeshttps://doi.org/10.1016/j.elerap.2021.101050openalex-snapshot
Roles of consumer trust and risks on continuance intention in the sharing economy: An empirical investigation
inferred← citeshttps://doi.org/10.1016/j.elerap.2022.101175openalex-snapshot
More than words can say: A randomized field experiment on the effects of consumer self-disclosure in the sharing economy
inferred← citeshttps://doi.org/10.1016/j.elerap.2023.101265openalex-snapshot
Operations research on the sharing economy: A bibliometric analysis and literature review
inferred← citeshttps://doi.org/10.1016/j.elerap.2023.101284openalex-snapshot
The effects of trust and platform innovation characteristics on consumer behaviors in social commerce: A social influence perspective
inferred← citeshttps://doi.org/10.1016/j.elerap.2024.101422openalex-snapshot
How perceived justice leads to stickiness to short-term rental platforms: Unveiling the effect of relationship commitment and trust
inferred← citeshttps://doi.org/10.1016/j.energy.2019.116321openalex-snapshot
A sharing economy market system for private EV parking with consideration of demand side management
inferred← citeshttps://doi.org/10.1016/j.ergon.2025.103700openalex-snapshot
Retouching headshot photo by myself or professionals while job application? Difference between various retouching approaches on facial impressions perception
inferred← citeshttps://doi.org/10.1016/j.foodqual.2017.04.007openalex-snapshot
Bitter mouth-rinse affects emotions
inferred← citeshttps://doi.org/10.1016/j.geoforum.2018.02.021openalex-snapshot
The Superhost. Biopolitics, home and community in the Airbnb dream-world of global hospitality
inferred← citeshttps://doi.org/10.1016/j.geoforum.2020.04.007openalex-snapshot
A room with a (re)view. Short-term rentals, digital reputation and the uneven spatiality of platform-mediated tourism
inferred← citeshttps://doi.org/10.1016/j.geoforum.2022.05.013openalex-snapshot
Scoping the state of the sharing economy and its antecedents at the country level: Cross-country differences in Europe
inferred← citeshttps://doi.org/10.1016/j.giq.2019.101399openalex-snapshot
The public sector's roles in the sharing economy and the implications for public values
inferred← citeshttps://doi.org/10.1016/j.heliyon.2021.e08222openalex-snapshot
A decade of systematic literature review on Airbnb: the sharing economy from a multiple stakeholder perspective
inferred← citeshttps://doi.org/10.1016/j.ijhm.2016.12.007openalex-snapshot
Price determinants of sharing economy based accommodation rental: A study of listings from 33 cities on Airbnb.com
inferred← citeshttps://doi.org/10.1016/j.ijhm.2017.06.014openalex-snapshot
Senior tourists’ accommodation choices
inferred← citeshttps://doi.org/10.1016/j.ijhm.2017.08.011openalex-snapshot
The effects of Airbnb’s price positioning on hotel performance
inferred← citeshttps://doi.org/10.1016/j.ijhm.2017.10.015openalex-snapshot
Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb
inferred← citeshttps://doi.org/10.1016/j.ijhm.2017.10.016openalex-snapshot
Modelling a grading scheme for peer-to-peer accommodation: Stars for Airbnb
inferred← citeshttps://doi.org/10.1016/j.ijhm.2017.12.008openalex-snapshot
Effects of user-provided photos on hotel review helpfulness: An analytical approach with deep leaning
inferred← citeshttps://doi.org/10.1016/j.ijhm.2018.01.017openalex-snapshot
Humanize your business. The role of personal reputation in the sharing economy
inferred← citeshttps://doi.org/10.1016/j.ijhm.2018.02.006openalex-snapshot
Airbnb’s effect on hotel sales growth
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