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Users' perceptions of the relative importance of service quality dimensions in selected public recreation programs

https://doi.org/10.1080/01490408909512233
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Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1016/0002-8223(94)92216-0openalex-snapshot
Harvard business review
inferredcites →https://doi.org/10.1016/0007-6813(88)90053-5openalex-snapshot
The service-quality puzzle
inferredcites →https://doi.org/10.1086/209131openalex-snapshot
Response Determinants in Satisfaction Judgments
inferredcites →https://doi.org/10.1177/002224298504900203openalex-snapshot
Problems and Strategies in Services Marketing
inferredcites →https://doi.org/10.2307/1251263openalex-snapshot
Communication and Control Processes in the Delivery of Service Quality
inferredcites →https://doi.org/10.2307/1251430openalex-snapshot
A Conceptual Model of Service Quality and Its Implications for Future Research
inferredcites →https://doi.org/10.5281/zenodo.14579729openalex-snapshot
SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Bibliographie
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inferred← citeshttps://doi.org/10.4102/sajbm.v28i2.788openalex-snapshot
An empirical assessment of the extended service quality model
inferred← citeshttps://doi.org/10.46754/jssm.2023.02.011openalex-snapshot
AN EXPLORATORY STUDY ON PROFESSIONAL COMPETENCIES OF SCUBA DIVE GUIDES IN MALAYSIA
inferred← citeshttps://doi.org/10.47577/tssj.v37i1.7487openalex-snapshot
Services of the Ilocos Sur Polytechnic State College Graduate School: Basis for an Improvement Plan
inferred← citeshttps://doi.org/10.47963/joss.v8i1.306openalex-snapshot
Stakeholders’ perceptions of service quality in hotels
inferred← citeshttps://doi.org/10.5038/2375-0901.1.4openalex-snapshot
inferred← citeshttps://doi.org/10.5038/2375-0901.1.4.1openalex-snapshot
Developing Customer-Based Measures of Overall Transportation Service Quality in Colorado: Quantitative and Qualitative Approaches
inferred← citeshttps://doi.org/10.5232/ricyde2008.01003openalex-snapshot
La calidad percibida de los servicios deportivos: diferencias según instalación, género, edad y tipo de usuario en servicios náuticos. (The perception of service quality in sport services: differences according to sport facility, gender, age and user type in nautical services).
inferred← citeshttps://doi.org/10.5267/j.msl.2020.11.024openalex-snapshot
The impact of service quality performance on destination image and destination loyalty in Saudi Arabia: An empirical investigation
inferred← citeshttps://doi.org/10.53378/352955openalex-snapshot
Measuring Customer Experience in Select Rural Banks Through SERVQUAL
inferred← citeshttps://doi.org/10.5392/jkca.2011.11.2.287openalex-snapshot
Analysis on the Relation between Audience Expectation and Outcomes in Performing Arts
inferred← citeshttps://doi.org/10.5530/ijper.52.3.41openalex-snapshot
Service Quality Gap Measurement in Pharmaceutical Educational Institutes: An Empirical Analysis for Model Development
inferred← citeshttps://doi.org/10.5614/ajht.2007.6.2.01openalex-snapshot
CUSTOMER ORIENTATION AMONG RURAL HOME STAY OPERATORS IN MALAYSIA
inferred← citeshttps://doi.org/10.5897/ajar.9000042openalex-snapshot
An evaluation of green areas from the point of user satisfaction in Ankara, Turkey: gap analyses method.
inferred← citeshttps://doi.org/10.5897/ajar09.714openalex-snapshot
Determination of user satisfaction for management practices on recreational areas
inferred← citeshttps://doi.org/10.6007/ijarbss/v14-i7/21808openalex-snapshot
Determinant of Satisfaction Towards E- Commerce among Youth Customer in Malaysia
inferred← citeshttps://doi.org/10.6035/14119.2022.164261openalex-snapshot
El engagement del turista senior en el destino turístico, de las expectativas al ewom
inferred← citeshttps://doi.org/10.6267/jtls.2009.15(3)2openalex-snapshot
A Multi-Ethnic Comparison of Perceptions of Forest Recreation Service Quality
inferred← citeshttps://doi.org/10.65301/dias.2018.14.2.252openalex-snapshot
Servqual : a multi dimensional scale for perceptual measure of service quality in the mobile telecommunication industry
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