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Testing How Management Matters in an Era of Government by Performance Management
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What this work says
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Government performance: why management matters
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Incoming claims: where this work appears in other papers’ reference lists and arguments.
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The Big Question for Performance Management: Explaining Performance Information Use
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Are There Managerial Practices Associated with Service Delivery Collaboration Success?: Evidence from British Crime and Disorder Reduction Partnerships
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The Role of Risk in Improving Goal Setting in Performance Management Practices within Public Sector: An Explorative Research in Courts Offices in Italy
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Exploring the Link Between Performance Information Use and Organizational Performance: A Contingency Approach
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Developmental Culture and Effectiveness in Nonprofit Organizations
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How to Make Using Two-Way Mechanisms Routine: Testing a Preliminary Model
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Performance Management in Public Higher Education: Unintended Consequences and the Implications of Organizational Diversity
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The Effects of Managers’ Purposeful Performance Information Use on American Hospital Performance
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Exploring Devolved Decision Authority in Performance Management Regimes: The Relevance of Perceived and Actual Decision Authority as Elements of Performance Management Success
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Diagnostic and Interactive Use of PMM by Japanese Local Governments: Does the Context Affect the Fitness of Use?
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inferred← citeshttps://doi.org/10.1080/15309576.2022.2132520openalex-snapshot
Entrepreneurial Performance: Determinants of Performance in Stimulus-Oriented Granting
inferred← citeshttps://doi.org/10.1080/15309576.2024.2367130openalex-snapshot
The Influences of Ambidexterity, New Public Management and Innovation on the Public Service Quality of Government Organizations
inferred← citeshttps://doi.org/10.1080/15309576.2025.2486061openalex-snapshot
Hidden Costs of Performance Management: When Performance Feedback Encourages Gaming and Dysfunctional Behaviors
inferred← citeshttps://doi.org/10.1080/15433714.2013.788946openalex-snapshot
The Context of Child Welfare Performance Measures
inferred← citeshttps://doi.org/10.1080/21520704.2020.1798576openalex-snapshot
Developing an Organizational Mission Statement in Youth Sport: Utilizing Mad Libs as a Novel, Shared Leadership Approach
inferred← citeshttps://doi.org/10.1080/21568235.2024.2440706openalex-snapshot
Regional engagement and impact of higher education institutions: institutional self-assessments and choice of performance indicators
inferred← citeshttps://doi.org/10.1080/23276665.2020.1754867openalex-snapshot
Conditions for open innovation in public organizations: evidence from Challenge.gov
inferred← citeshttps://doi.org/10.1080/23303131.2017.1422067openalex-snapshot
Frontline managers’ contribution to mission achievement: A study of how people management affects thoughtful care
inferred← citeshttps://doi.org/10.1086/730735openalex-snapshot
Measuring the Impact of Appointee Vacancies on US Federal Agency Performance
inferred← citeshttps://doi.org/10.1093/jopart/muac011openalex-snapshot
“Honor List” and “Shame Roll”: Quasi-Experimental Evidence of the Effect of Performance Feedback under Political Control
inferred← citeshttps://doi.org/10.1093/jopart/muac027openalex-snapshot
Explaining Public Organization Adaptation to Climate Change: Configurations of Macro- and Meso-Level Institutional Logics
inferred← citeshttps://doi.org/10.1093/jopart/muag029openalex-snapshot
Institutional conversion and digital transformation in local governments: a longitudinal analysis of trajectories
inferred← citeshttps://doi.org/10.1093/jopart/mui031openalex-snapshot
In the Eye of the Storm: Frontline Supervisors and Federal Agency Performance
inferred← citeshttps://doi.org/10.1093/jopart/muj006openalex-snapshot
Connecting the Dots in Public Management: Political Environment, Organizational Goal Ambiguity, and the Public Manager's Role Ambiguity
inferred← citeshttps://doi.org/10.1093/jopart/mum030openalex-snapshot
Politicians, Managers, and Street-Level Bureaucrats: Influences on Policy Implementation
inferred← citeshttps://doi.org/10.1093/jopart/mum039openalex-snapshot
Centralization, Organizational Strategy, and Public Service Performance
inferred← citeshttps://doi.org/10.1093/jopart/mum042openalex-snapshot
Examining Perceived Honest Performance Reporting by Public Organizations: Bureaucratic Politics and Organizational Practice
inferred← citeshttps://doi.org/10.1093/jopart/mun002openalex-snapshot
How Do Perceived Political Environment and Administrative Reform Affect Employee Commitment?
inferred← citeshttps://doi.org/10.1093/jopart/mup003openalex-snapshot
Transformational Leadership in the Public Sector: Does Structure Matter?
inferred← citeshttps://doi.org/10.1093/jopart/mup029openalex-snapshot
Working with the State: Exploring Interagency Collaboration within a Federalist System
inferred← citeshttps://doi.org/10.1093/jopart/muq004openalex-snapshot
The Big Question for Performance Management: Why Do Managers Use Performance Information?
inferred← citeshttps://doi.org/10.1093/jopart/muq015openalex-snapshot
Managerial Trustworthiness and Organizational Outcomes
inferred← citeshttps://doi.org/10.1093/jopart/muq047openalex-snapshot
The Benefits of Bureaucracy: Public Managers' Perceptions of Political Support, Goal Ambiguity, and Organizational Effectiveness
inferred← citeshttps://doi.org/10.1093/jopart/mur039openalex-snapshot
Agency Performance and Executive Pay in Government: An Empirical Test
inferred← citeshttps://doi.org/10.1093/jopart/mur054openalex-snapshot
Bureaucratic Effectiveness and Influence in the Legislature
inferred← citeshttps://doi.org/10.1093/jopart/mur067openalex-snapshot
Decentralization, Devolution, Financial Shortfalls, and State Priorities in Service Programs in the Early 2000s
inferred← citeshttps://doi.org/10.1093/jopart/mus050openalex-snapshot
Assessing the Effects of Organizational Resources on Public Agency Performance: Evidence from the US Federal Government
inferred← citeshttps://doi.org/10.1093/jopart/mus060openalex-snapshot
Public Management in Time: A Longitudinal Examination of the Full Range of Leadership Theory
inferred← citeshttps://doi.org/10.1093/jopart/mut021openalex-snapshot
The Performance Puzzle: Understanding the Factors Influencing Alternative Dimensions and Views of Performance
inferred← citeshttps://doi.org/10.1093/jopart/mut025openalex-snapshot
Performance Management, Managerial Authority, and Public Service Performance
inferred← citeshttps://doi.org/10.1093/jopart/muu015openalex-snapshot
Developing and Testing a New Goal Taxonomy: Accounting for the Complexity of Ambiguity and Political Support
inferred← citeshttps://doi.org/10.1093/jopart/muv001openalex-snapshot
Responsive Change: Agency Output Response to Reputational Threats
inferred← citeshttps://doi.org/10.1093/jopart/muv023openalex-snapshot
Examining the Links between Senior Managers’ Engagement in Networked Environments and Goal and Role Ambiguity
inferred← citeshttps://doi.org/10.1093/jopart/mux003openalex-snapshot
Management and Performance in US Nursing Homes
inferred← citeshttps://doi.org/10.1093/jopart/muy004openalex-snapshot
Public Organization Adaptation to Extreme Events: Mediating Role of Risk Perception
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.001.0001openalex-snapshot
Mission Driven Bureaucrats
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.002.0008openalex-snapshot
Advance Praise for Mission Driven Bureaucrats
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.003.0001openalex-snapshot
The Mission of Bureaucrats, and of This Book
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.003.0002openalex-snapshot
Empowerment-Oriented Management, Mission Motivation, and Performance
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.003.0003openalex-snapshot
How You’re Managed Changes What You Want to Do
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.003.0004openalex-snapshot
Attracting (and Keeping) the Mission-Motivated
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.003.0005openalex-snapshot
Systems All the Way Down
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.003.0006openalex-snapshot
Pathways from Managing for Empowerment and Managing for Compliance to Results
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.003.0007openalex-snapshot
Rethinking Accountability for Mission Driven Bureaucrats
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.003.0008openalex-snapshot
Strategies to Improve Performance
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.003.0009openalex-snapshot
If You Build It, They Will Come
inferred← citeshttps://doi.org/10.1093/oso/9780197641194.005.0001openalex-snapshot
Technical Appendix
inferred← citeshttps://doi.org/10.1093/oxfordhb/9780198805465.013.26openalex-snapshot
Performance in the Public Sector
inferred← citeshttps://doi.org/10.1093/ppmgov/gvaa019openalex-snapshot
Understanding Heterogeneous Effects of Performance Management: An Application of Kroll’s Contingency Approach to Educational Accountability
inferred← citeshttps://doi.org/10.1108/13683041211204653openalex-snapshot
Making performance measurement systems more effective in public sector organizations
inferred← citeshttps://doi.org/10.1108/ijotb-15-03-2012-b001openalex-snapshot
Innovating the routine? Signs of evolving organizational performance in surveys of federal managers
inferred← citeshttps://doi.org/10.1108/ijotb-16-03-2013-b001openalex-snapshot
Perceived obstacles as the indicators of adaptive paths to performance management: Tracing exploration and exploitation in surveys of public managers
inferred← citeshttps://doi.org/10.1108/ijpl-01-2019-0001openalex-snapshot
Impassioned leadership effectiveness: an assessment of leadership styles of top leaders in Caribbean healthcare systems
inferred← citeshttps://doi.org/10.1108/ijppm-03-2020-0102openalex-snapshot
Performance measurement and management in the public sector: state of the art and research opportunities
inferred← citeshttps://doi.org/10.1108/ijppm-08-2012-0085openalex-snapshot
Analyzing the importance of financial resources for educational effectiveness
inferred← citeshttps://doi.org/10.1108/ijpsm-04-2012-0047openalex-snapshot
French public management reform: an evaluation
inferred← citeshttps://doi.org/10.1108/ijpsm-09-2012-0115openalex-snapshot
Measuring capacity to perform across local government services – managers' perceptions
inferred← citeshttps://doi.org/10.1108/jamr-06-2020-0097openalex-snapshot
The relation between manager type and high-performance achievement
inferred← citeshttps://doi.org/10.1108/jhom-08-2011-0082openalex-snapshot
Dissemination of performance information and continuous improvement
inferred← citeshttps://doi.org/10.1108/jocm-01-2016-0004openalex-snapshot
Red tape and transformational leadership: an organizational echelons perspective
inferred← citeshttps://doi.org/10.1108/jocm-10-2012-0166openalex-snapshot
Revisiting organizational age, inertia, and adaptability
inferred← citeshttps://doi.org/10.1108/jpbafm-05-2020-0075openalex-snapshot
“A little bit of everything?” Conceptualising performance measurement in hybrid public sector organisations through a literature review
inferred← citeshttps://doi.org/10.1108/pap-12-2019-0039openalex-snapshot
Determinants and convergence of government effectiveness in Africa and Asia
inferred← citeshttps://doi.org/10.1108/prr-01-2017-0009openalex-snapshot
Strategic improvisation and HEIs performance: the moderating role of organizational culture
inferred← citeshttps://doi.org/10.1108/s1041-7060(2013)0000016004openalex-snapshot
Accountability and Performance Management Systems within Private and Public Sector Organisational Change Processes
inferred← citeshttps://doi.org/10.1108/s1479-351220160000031010openalex-snapshot
Commonalities and Differences in Public and Private Sector Performance Management Practices: A Literature Review
inferred← citeshttps://doi.org/10.1108/s2051-663020150000004006openalex-snapshot
Political Pressures: Too Large, Too Small, or Just Right?
inferred← citeshttps://doi.org/10.1109/csnt.2014.102openalex-snapshot
Evaluation of the Effective Usage of Web Site Using Interactions of Users for Refinement
inferred← citeshttps://doi.org/10.1109/hicss.2007.392openalex-snapshot
Multiple Measures of Website Effectiveness and their Association with Service Quality in Health and Human Service Agencies
inferred← citeshttps://doi.org/10.1111/aswp.12008openalex-snapshot
Factors Impacting Market Occupancy of Non‐profit Human Service Organizations in the Public Social Service Market: Focused on an Individual Level
inferred← citeshttps://doi.org/10.1111/capa.12151openalex-snapshot
Pursuing performance and maintaining compliance: Balancing performance improvement and accountability in Ontario's public health system
inferred← citeshttps://doi.org/10.1111/gove.70117openalex-snapshot
Challenging Conventional Wisdom on Administrative Capacity With Open Data: Could ‘Administrative Throughput’ Be the Missing Link Between Administrative Inputs and Outputs?
inferred← citeshttps://doi.org/10.1111/j.1467-9299.2011.02008.xopenalex-snapshot
FACTORS INFLUENCING THE USE OF PERFORMANCE INFORMATION FOR DECISION MAKING IN AUSTRALIAN STATE AGENCIES
inferred← citeshttps://doi.org/10.1111/j.1468-0491.2010.01498.xopenalex-snapshot
More Open but Not More Trusted? The Effect of the Freedom of Information Act 2000 on the United Kingdom Central Government
inferred← citeshttps://doi.org/10.1111/j.1540-6210.2006.00631.xopenalex-snapshot
From Cooperative to Opportunistic Federalism: Reflections on the Half‐Century Anniversary of the Commission on Intergovernmental Relations
inferred← citeshttps://doi.org/10.1111/j.1540-6210.2007.00774.xopenalex-snapshot
Managerial Effectiveness of Government Performance Measurement: Testing a Middle‐Range Model
inferred← citeshttps://doi.org/10.1111/j.1540-6210.2007.00861.xopenalex-snapshot
Penetrating the Performance Predicament: Communication as a Mediator or Moderator of Organizational Culture’s Impact on Public Organizational Performance
inferred← citeshttps://doi.org/10.1111/j.1540-6210.2008.00906.xopenalex-snapshot
Privatizing Public Nursing Homes: Examining the Effects on Quality and Access
inferred← citeshttps://doi.org/10.1111/j.1540-6210.2008.00979.xopenalex-snapshot
State and Local Government Procurement and the Winter Commission
inferred← citeshttps://doi.org/10.1111/j.1540-6210.2009.02017.xopenalex-snapshot
Contracting Capacity and Perceived Contracting Performance: Nonlinear Effects and the Role of Time
inferred← citeshttps://doi.org/10.1111/j.1540-6210.2011.02359.xopenalex-snapshot
PBB in American Local Governments: It's More than a Management Tool
inferred← citeshttps://doi.org/10.1111/j.1540-6210.2011.02389.xopenalex-snapshot
Top Management Turnover and Organizational Performance: A Test of a Contingency Model
inferred← citeshttps://doi.org/10.1111/j.1540-6210.2011.02417.xopenalex-snapshot
Further Dissecting the Black Box of Citizen Participation: When Does Citizen Involvement Lead to Good Outcomes?
inferred← citeshttps://doi.org/10.1111/j.1541-0072.2008.00261.xopenalex-snapshot
Trading Speed for Accuracy? Managing Goal Conflict and Accommodation in the U.S. Unemployment Insurance Program
inferred← citeshttps://doi.org/10.1111/padm.12327openalex-snapshot
The effects of hierarchy, centralization and formalization on municipal fiscal health: An empirical test of the bureaucratic ideal
inferred← citeshttps://doi.org/10.1111/padm.12645openalex-snapshot
Tension in democratic administration: Does managerial confidence in administrative capacity reduce citizen participation in organizational decision‐making?
inferred← citeshttps://doi.org/10.1111/padm.12650openalex-snapshot
Managerial capacity in conflict environments: Management effects of private military and security companies in Iraq
inferred← citeshttps://doi.org/10.1111/padm.12702openalex-snapshot
How to implement policy: Coping with ambiguity and uncertainty
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