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Increasing Job Satisfaction of Service Personnel
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
inferredcites →https://doi.org/10.1016/0030-5073(71)90007-9openalex-snapshot
Role clarity, need for clarity, satisfaction, tension, and withdrawal
inferredcites →https://doi.org/10.1037/0021-9010.70.3.423openalex-snapshot
Employee and customer perceptions of service in banks: Replication and extension.
inferredcites →https://doi.org/10.1037/0033-2909.101.1.91openalex-snapshot
The relation of empathy to prosocial and related behaviors.
inferredcites →https://doi.org/10.1080/03637758809376166openalex-snapshot
Empathy, communication, and prosocial behavior
inferredcites →https://doi.org/10.1108/08876049510079844openalex-snapshot
Service encounter satisfaction: conceptualized
inferredcites →https://doi.org/10.1111/j.1468-232x.1967.tb01060.xopenalex-snapshot
The Effect of Performance on Job Satisfaction
inferredcites →https://doi.org/10.1177/001872678904200703openalex-snapshot
The Functions of Empathy (Decentering) in Human Relations
inferredcites →https://doi.org/10.1177/002224377401100303openalex-snapshot
Measuring the Job Satisfaction of Industrial Salesmen
inferredcites →https://doi.org/10.1177/002224377601300401openalex-snapshot
Organizational Climate and Job Satisfaction in the Salesforce
inferredcites →https://doi.org/10.1177/002224378502200201openalex-snapshot
The Determinants of Salesperson Performance: A Meta-Analysis
inferredcites →https://doi.org/10.2307/1250800openalex-snapshot
Organizational Determinants of the Industrial Salesman's Role Conflict and Ambiguity
inferredcites →https://doi.org/10.2307/1251263openalex-snapshot
Communication and Control Processes in the Delivery of Service Quality
inferredcites →https://doi.org/10.2307/1251871openalex-snapshot
Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses
inferredcites →https://doi.org/10.2307/1252174openalex-snapshot
The Service Encounter: Diagnosing Favorable and Unfavorable Incidents
inferredcites →https://doi.org/10.2307/1252175openalex-snapshot
Personal Differences, Job Tension, Job Outcomes, and Store Performance: A Study of Retail Store Managers
inferredcites →https://doi.org/10.2307/2391486openalex-snapshot
Role Conflict and Ambiguity in Complex Organizations
inferredcites →https://doi.org/10.2307/254647openalex-snapshot
A Study of a Cognitive Training Program: Trainer Styles and Group Development
inferredcites →https://doi.org/10.2307/254768openalex-snapshot
A Study of Role Clarity and Need for Clarity for Three Occupational Groups
inferredcites →https://doi.org/10.2307/3151357openalex-snapshot
The Determinants of Salesperson Performance: A Meta-Analysis
inferredcites →https://doi.org/10.5281/zenodo.14579729openalex-snapshot
SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality
inferredcites →https://doi.org/10.5465/amr.1993.3997508openalex-snapshot
Emotional Labor in Service Roles: The Influence of Identity
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The Effect of Salary, Internal Communication, Motivation and Working Hours on Job Satisfaction among Childcare Employees in Kedah
inferred← citeshttps://doi.org/10.3846/btp.2016.651openalex-snapshot
The Impact of Employee Empowerment on Employee Satisfaction and Service Quality: Empirical Evidence from Financial Enterprizes in Bangladesh
inferred← citeshttps://doi.org/10.3923/ibm.2012.665.675openalex-snapshot
Job Satisfaction Framework: The Role of Market Orientation, Service Orientation and IT Infrastructure
inferred← citeshttps://doi.org/10.3935/rsp.v22i3.1268openalex-snapshot
Job Satisfaction in Trade Sector: Evidence from the Retailers in the Largest Supermarkets of the Western Balkans
inferred← citeshttps://doi.org/10.4018/978-1-5225-4038-0.ch001openalex-snapshot
Total Quality Management Practices and Employees' Satisfaction
inferred← citeshttps://doi.org/10.4018/978-1-6684-3937-1.ch013openalex-snapshot
Effective Strategies for Managing Workload and Stress
inferred← citeshttps://doi.org/10.4172/2151-6219.1000196openalex-snapshot
The Unresolved Dilemma of Leadership-Commitment Relationship: A Proposed Framework
inferred← citeshttps://doi.org/10.4172/2167-0269.1000142openalex-snapshot
The Effects of Job Satisfaction towards Employee Turnover in the Hotel Industry: A Case Study of Hotels in Kuala Lumpur City Center
inferred← citeshttps://doi.org/10.4197/eco.28-2.8openalex-snapshot
The Effect of Work-Related Attitudes on the Quality of Service Delivered by Call Centers “An empirical study”
inferred← citeshttps://doi.org/10.4314/sajrs.v28i1.25937openalex-snapshot
Factors affecting the job satisfaction of South African sport coaches
inferred← citeshttps://doi.org/10.4324/9780203207352-25openalex-snapshot
A meta-model of internal marketing
inferred← citeshttps://doi.org/10.4324/9780203207352.pt5openalex-snapshot
A meta-model of internal marketing
inferred← citeshttps://doi.org/10.46661/revmetodoscuanteconempresa.2165openalex-snapshot
Satisfacción laboral de los asalariados en España
inferred← citeshttps://doi.org/10.46745/ilma.jbs.2016.12.01.03openalex-snapshot
TENURE AS A MODERATOR BETWEEN AFFECTIVE COMMITMENT AND PROACTIVELY
inferred← citeshttps://doi.org/10.47604/jpid.479openalex-snapshot
A BASELINE ASSESSMENT OF RECIPIENTS OF OPCT PROGRAM IN KIBERA INFORMAL SETTLEMENTS
inferred← citeshttps://doi.org/10.54055/ejtr.v20i.340openalex-snapshot
The influence of customer orientation on emotional labour and work outcomes: a study in the tourism industry
inferred← citeshttps://doi.org/10.5539/ijbm.v4n11p0openalex-snapshot
International Journal of Business and Management, Vol. 4, No. 11, November 2009, all in one PDF file
inferred← citeshttps://doi.org/10.5539/ijbm.v4n11p167openalex-snapshot
The Influence of Psychological Empowerment on Overall Job Satisfaction of Front Office Receptionists
inferred← citeshttps://doi.org/10.5539/ijms.v8n2p147openalex-snapshot
Internal Marketing: Employee Satisfaction and Word of Mouth in Guilan’s Saderat Bank
inferred← citeshttps://doi.org/10.55951/nurture.v17i4.373openalex-snapshot
Applying management by objective as an organizational development intervention for improving employee productivity, job satisfaction, performance, and customer satisfaction: A case study of a company in Thailand
inferred← citeshttps://doi.org/10.5897/ajbm11.1422openalex-snapshot
Job satisfaction levels of Turkish judo coaches
inferred← citeshttps://doi.org/10.5897/ajbm2014.7654openalex-snapshot
Team briefing and workers commitment in Nigerian banking industry
inferred← citeshttps://doi.org/10.5923/j.economics.20120001.19openalex-snapshot
Influence Factors on Job Satisfaction among Malaysia Educator: A Study of UUM Academic Staffs
inferred← citeshttps://doi.org/10.5937/ekonhor2001073mopenalex-snapshot
Service orientation of the employees in Serbia's tourism agencies
inferred← citeshttps://doi.org/10.6018/analesps.515131openalex-snapshot
The Role of Social Interest and Empathy on Helping Behaviors during Floods
inferred← citeshttps://doi.org/10.61506/01.00103openalex-snapshot
Investigating How the Perception of Appraisal Politics and Bias Influence Job Satisfaction and Organizational Citizenship Behavior, with Trust Playing a Moderating Role among Employees
inferred← citeshttps://doi.org/10.69864/ijbsam.8-1.88openalex-snapshot
Moving forward with service dominant logic: Exploring the strategic orientations of a service-centred view of the firm
inferred← citeshttps://doi.org/10.69864/ijbsam.8-1.97openalex-snapshot
The retail store managers' role: Evidence from Greece
inferred← citeshttps://doi.org/10.70675/2d05cbb6z9488z42beza7eaz9d57df1419b5openalex-snapshot
Le travail émotionnel des professionnels de santé à l’hôpital : caractérisation et leviers d'action organisationnels
Editorial review for independent work. ICSAC — the Institute for Complexity
Science and Advanced Computing — runs a structured editorial panel for researchers
publishing outside journals, and publishes on CiteStamp rails. Submission is free
and goes through ORCID: icsacinstitute.org/submit.