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The theory and practice of benchmarking: then and now

https://doi.org/10.1108/14635770210428992
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1001/archinte.158.7.785openalex-snapshot
Member Ratings of Health Care Provided by 48 Physician Groups
inferredcites →https://doi.org/10.1001/jama.1996.03540220035027openalex-snapshot
Benchmarking the US Physician Workforce
inferredcites →https://doi.org/10.1001/jama.1996.03540220065033openalex-snapshot
How Can We Tell Whether There Are Too Many or Too Few Physicians?
inferredcites →https://doi.org/10.1001/jama.1997.03540360032022openalex-snapshot
Benchmarking the Physician Workforce
inferredcites →https://doi.org/10.1001/jama.276.22.1811openalex-snapshot
Benchmarking the US physician workforce. An alternative to needs-based or demand-based planning
inferredcites →https://doi.org/10.1001/jama.279.16.1254openalex-snapshot
A National Action Plan to Meet Health Care Quality Information Needs in the Age of Managed Care
inferredcites →https://doi.org/10.1002/ert.3910190302openalex-snapshot
Value‐added benchmarking: A tool for getting precisely what you want
inferredcites →https://doi.org/10.1002/npr.4040110303openalex-snapshot
Benchmarking: How to learn from best‐in‐class practices
inferredcites →https://doi.org/10.1002/npr.4040120104openalex-snapshot
Getting organizational buy‐in for benchmarking: Environmental management at weyerhaeuser
inferredcites →https://doi.org/10.1002/npr.4040140108openalex-snapshot
In pursuit of benchmarking excellence: The texas instruments story
inferredcites →https://doi.org/10.1002/qre.4680100604openalex-snapshot
Benchmarking barometers for products and processes
inferredcites →https://doi.org/10.1016/0010-8804(95)92248-lopenalex-snapshot
Evaluating a hotel GM's performance
inferredcites →https://doi.org/10.1016/0024-6301(93)90231-4openalex-snapshot
Aiming high: Competitive benchmarking for superior performance
inferredcites →https://doi.org/10.1016/0024-6301(94)90012-4openalex-snapshot
Measuring product advantage using competitive benchmarking and customer perceptions
inferredcites →https://doi.org/10.1016/0024-6301(94)90055-8openalex-snapshot
Benchmarking: The Japanese experience
inferredcites →https://doi.org/10.1016/0024-6301(94)90190-2openalex-snapshot
Strategic benchmarking at ICI Fibres
inferredcites →https://doi.org/10.1016/0149-7189(93)90013-xopenalex-snapshot
Searching for the best
inferredcites →https://doi.org/10.1016/0165-4101(94)00387-kopenalex-snapshot
Partner selection and group formation in cooperative benchmarking
inferredcites →https://doi.org/10.1016/0305-0483(94)90029-9openalex-snapshot
The search for appropriate benchmarking partners: A macro approach and application to corporate travel management
inferredcites →https://doi.org/10.1016/0363-8111(95)90036-5openalex-snapshot
Taking stock of corporate benchmarking practices: Panacea or Pandora's box?
inferredcites →https://doi.org/10.1016/0925-5273(93)90003-4openalex-snapshot
Industrial benchmarking: A case study of performance analysis techniques
inferredcites →https://doi.org/10.1016/0925-5273(95)99064-copenalex-snapshot
Integration of benchmarking and benchmarking of integration
inferredcites →https://doi.org/10.1016/s0002-8223(00)00056-0openalex-snapshot
Foodservice Benchmarking
inferredcites →https://doi.org/10.1016/s0002-8223(00)00201-7openalex-snapshot
Expert Panel Identifies Activities and Performance Measures for Foodservice Benchmarking
inferredcites →https://doi.org/10.1016/s0007-6813(99)80021-4openalex-snapshot
Benchmarking sales forecasting management
inferredcites →https://doi.org/10.1016/s0010-8804(03)90107-8openalex-snapshot
Evaluating a hotel GM's performance A case study in benchmarking
inferredcites →https://doi.org/10.1016/s0149-2063(99)80054-3openalex-snapshot
A Field Experiment on the Effects of Benchmarking and Goal Setting on Company Sales Performance
inferredcites →https://doi.org/10.1057/jors.1995.82openalex-snapshot
Prospering In a Global Economy
inferredcites →https://doi.org/10.1061/(asce)0742-597x(1995)11:1(28)openalex-snapshot
Benchmarking: Performance Improvement Toward Competitive Advantage
inferredcites →https://doi.org/10.1061/(asce)9742-597x(1994)10:6(60)openalex-snapshot
Roadmap to Current Benchmarking Literature
inferredcites →https://doi.org/10.1080/00091389909604230openalex-snapshot
Applying Benchmarking To Higher Education:Some Lessons From Experience
inferredcites →https://doi.org/10.1080/08956308.1992.11670832openalex-snapshot
Quality in R&D: R&D Benchmarking at AT&T
inferredcites →https://doi.org/10.1080/09544120050007724openalex-snapshot
Benchmarking a public service business management system
inferredcites →https://doi.org/10.1080/09544120050007977openalex-snapshot
A practical approach to benchmarking in three service industries
inferredcites →https://doi.org/10.1080/09544120050008002openalex-snapshot
Benchmarking and business paradigm shifts
inferredcites →https://doi.org/10.1080/09544120050008237openalex-snapshot
Benchmarking institutions of higher education
inferredcites →https://doi.org/10.1080/09544129200000019openalex-snapshot
The art of benchmarking: using customer feedback to establish a performance gap
inferredcites →https://doi.org/10.1080/0954412988145openalex-snapshot
Benchmarking quality implementation in a service context: A comparative analysis of financial services and institutions of higher education. Part III
inferredcites →https://doi.org/10.1080/0954412988244openalex-snapshot
Benchmarking quality implementation in a service context: A comparative analysis of financial services and institutions of higher education: Part II
inferredcites →https://doi.org/10.1080/0954412988352openalex-snapshot
Benchmarking quality implementation in a service context: A comparative analysis of financial services and institutions of higher education. Part I: Financial services sector
inferredcites →https://doi.org/10.1080/0954412988442openalex-snapshot
A benchmarking intervention into an executive team
inferredcites →https://doi.org/10.1080/0954412988712openalex-snapshot
Best practice benchmarking: Delivering the goods?
inferredcites →https://doi.org/10.1080/0954412989144openalex-snapshot
The town hall factory: The applicability of manufacturing operations management to public services
inferredcites →https://doi.org/10.1080/0954412997749openalex-snapshot
From benchmarking to business process re-engineering: A case study
inferredcites →https://doi.org/10.1080/0954412997848openalex-snapshot
Benchmarking maturity as we approach the millennium?
inferredcites →https://doi.org/10.1080/10686967.1995.11918698openalex-snapshot
Benchmarking Total Quality Management Programs in Engineering Colleges
inferredcites →https://doi.org/10.1097/00012272-199709000-00007openalex-snapshot
Measuring Problem Behaviors in Dementia: Developing a Methodological Agenda
inferredcites →https://doi.org/10.1097/00017285-200005000-00003openalex-snapshot
RESOURCE MANAGEMENT
inferredcites →https://doi.org/10.1108/01443579410058540openalex-snapshot
Developing and Testing Benchmarking and Self‐assessment Frameworks in Manufacturing
inferredcites →https://doi.org/10.1108/01443579410062068openalex-snapshot
Determining What to Benchmark: An Analytic Hierarchy Process Approach
inferredcites →https://doi.org/10.1108/01443579410066703openalex-snapshot
Benchmarking for Strategic Manufacturing Management
inferredcites →https://doi.org/10.1108/01443579510083604openalex-snapshot
The process of benchmarking
inferredcites →https://doi.org/10.1108/07363769310026575openalex-snapshot
The use of benchmarking to enhance marketing decision making
inferredcites →https://doi.org/10.1108/08858629310027597openalex-snapshot
Export Benchmarking: EXPORT PRACTICES ASSOCIATED WITH SUPERIOR PERFORMANCE
inferredcites →https://doi.org/10.1108/08858629410053470openalex-snapshot
Integrating QFD, AHP and Benchmarking in Strategic Marketing
inferredcites →https://doi.org/10.1108/eb025522openalex-snapshot
FITTING STANDARDS FOR PUBLIC SERVICES
inferredcites →https://doi.org/10.1108/eb039332openalex-snapshot
Benchmarking: A Self‐Improvement Strategy
inferredcites →https://doi.org/10.1108/eb039486openalex-snapshot
Learning from the Best Leads to Superior Performance
inferredcites →https://doi.org/10.1108/eb039487openalex-snapshot
The Link Between Benchmarking and Shareholder Value
inferredcites →https://doi.org/10.1108/eb039488openalex-snapshot
How to Implement Competitive‐Cost Benchmarking
inferredcites →https://doi.org/10.1108/eb039489openalex-snapshot
Benchmarking for Strategic Action
inferredcites →https://doi.org/10.1108/eb054255openalex-snapshot
Cost benchmarking functions in the value chain
inferredcites →https://doi.org/10.1108/eb054394openalex-snapshot
How benchmarking goes wrong (and how to do it right)
inferredcites →https://doi.org/10.1108/eb054395openalex-snapshot
How process benchmarking supports corporate strategy
inferredcites →https://doi.org/10.1108/eb054396openalex-snapshot
Benchmarking R&D productivity
inferredcites →https://doi.org/10.1108/eb054397openalex-snapshot
An American Express/IBM consortium benchmarks information technology
inferredcites →https://doi.org/10.1108/eb054398openalex-snapshot
Benchmarking at the SunHealth Alliance
inferredcites →https://doi.org/10.1108/eb054399openalex-snapshot
Training managers to benchmark
inferredcites →https://doi.org/10.1108/eb054400openalex-snapshot
Questions to answer before benchmarking
inferredcites →https://doi.org/10.1108/eb054426openalex-snapshot
Benchmarking: A wakeup call for board members (and CEOs Too)
inferredcites →https://doi.org/10.1108/eb054447openalex-snapshot
How benchmarking can improve business reengineering
inferredcites →https://doi.org/10.1111/j.1745-6622.1996.tb00296.xopenalex-snapshot
USING PROJECT FINANCE TO FUND INFRASTRUCTURE INVESTMENTS
inferredcites →https://doi.org/10.1177/001088049503600521openalex-snapshot
Evalatn a Hotel GM's Performance
inferredcites →https://doi.org/10.1177/088636879202400505openalex-snapshot
The Benchmarking Process
inferredcites →https://doi.org/10.1177/089124249801200404openalex-snapshot
A Question of Evaluation: NBIA's Impact Assessment of Business Incubators
inferredcites →https://doi.org/10.1177/1046878192233002openalex-snapshot
Modeling Total Quality Elements into a Strategy-Oriented Simulation
inferredcites →https://doi.org/10.1504/ijmpt.1995.036438openalex-snapshot
A review of benchmarking literature: a proposed model for implementation
inferredcites →https://doi.org/10.2307/3563021openalex-snapshot
Where Ethics Comes from and What to Do about It
inferredcites →https://doi.org/10.2307/976445openalex-snapshot
Struggles in Transformation: A Study in TQM, Leadership, and Organizational Culture in a Government Agency
inferredcites →https://doi.org/10.2307/976450openalex-snapshot
Comparing the Reinventing Government Movement with the New Public Administration
inferredcites →https://doi.org/10.2307/976454openalex-snapshot
The Future of Federal Reinvention: Congressional Perspectives
inferredcites →https://doi.org/10.2307/976521openalex-snapshot
At Last, an Alternative to Performance Appraisal: Total Quality Management
inferredcites →https://doi.org/10.2307/977630openalex-snapshot
A Proper Mentality for Benchmarking
inferredcites →https://doi.org/10.2307/977631openalex-snapshot
Local Government Benchmarking: Lessons from Two Major Multigovernment Efforts
inferredcites →https://doi.org/10.4018/jdm.2000070102openalex-snapshot
Benchmarking OODBs with a Generic Tool
inferredcites →https://doi.org/10.5860/choice.27-2173openalex-snapshot
Benchmarking: the search for industry best practices that lead to superior performance
inferredcites →https://doi.org/10.9774/gleaf.978-1-907643-19-4_24openalex-snapshot
Sustainable Industrial Development: Benchmarking Environmental Policies and Reports

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Can Strategic Management Techniques Be Applied to Small and Medium Enterprises
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Proposal of a Model for Planning and Control at the Public University: Contrasting through Deterministic and Stochastic Frontiers
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An analysis of customer retention strategies in e-commerce fashion business in the UK: A case study of Primark
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Food safety performance in European union accession countries: Benchmarking the fresh produce import sector in Hungary
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How Benchmarking and Higher Education Came Together
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Reengineering the Knowledge Component of a Data Warehouse-Based Expert Diagnosis System
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Building Theoretical Foundations for Electronic Governance Benchmarking
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Comparing What? The Sense and Nonsense of Development Benchmarks
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Benchmarking as a Development Tool in Healthcare
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Start-up-Management eines Softwareunternehmens im Gesundheitswesen – Fallbeispiel BinDoc GmbH
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Grundlagen des Benchmarkings
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Social Media Competitive Analysis of Shoe Brands on Customer Experiences
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Developing a Data Envelopment Analysis Model for Performance Evaluation of Green Supply Chain Management
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A fuzzy approach for solving a critical benchmarking problem
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A hybrid diagnostic-advisory system for small and medium-sized enterprises: A successful AI application
inferred← citeshttps://doi.org/10.1007/s10729-017-9424-4openalex-snapshot
Service quality benchmarking via a novel approach based on fuzzy ELECTRE III and IPA: an empirical case involving the Italian public healthcare context
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Benchmarking Methodology for Information Security Policy (BMISP): Artifact Development and Evaluation
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A systematic literature review on competitor analysis: status quo and start-up specifics
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A hybrid model of knowledge management for new service development
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The four P’s framework: benchmarking across dissimilarities
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Overview of the quality assurance movement in health care
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Developing an research and development (R&D) process improvement system to simulate the performance of R&D activities
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Developing a data breach protection capability framework in retailing
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Exploring the path to success: A review of the strategic IT benchmarking literature
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Understanding the success of strategic IT benchmarking—Exploring the role of the individual level
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Towards more equity concerning quality of Urban Waste Management services in the context of cities
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International small dam safety assurance policy benchmarks to avoid dam failure flood disasters in developing countries
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Framework for continuous performance improvement in small drinking water systems
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Benchmarking: A tool for evaluation and monitoring sustainability of urban transport system in metropolitan cities of India
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Comparing open data benchmarks: Which metrics and methodologies determine countries’ positions in the ranking lists?
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Benchmarking CVB website performance: Spatial and structural patterns
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Building an Integrative Methodology and Framework for Strategy Formulation
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What characterises the culture of a market-oriented organisation applying a customer-intimacy philosophy?
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Benchmarking and Sustainable Transport Policy: Learning from the BEST Network
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Actionable Social Media Competitive Analytics For Understanding Customer Experiences
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How to compare performances of firms operating in different sectors?
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An empirical assessment of the operational performance through internal benchmarking: a case of a global logistics firm
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Decolonial feminist analysis of personal assistance policies in EU member states
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Benchmarking in Independent Full-service Restaurants
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Benchmarking in European Higher Education: A step beyond current quality models
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A dual quality function deployment approach for benchmarking service quality
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Performance analysis of log yards using data envelopment analysis
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A Case Study of Human Resource Practices in Small Hotels in Sweden
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Reference theory: strategic groups and competitive benchmarking
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Developing a conceptual model of lead performance measurement and benchmarking
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Supplier development with benchmarking as part of a comprehensive supplier risk management framework
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An investigation of the adoption and implementation of benchmarking
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Future challenges in day‐care centre food services: will benchmarking help?
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An exploratory study of best lean sustainability practices in higher education
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Benchmarking consumer perceptions of retail constructs for apparel merchandisers using magnitude estimation
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Benchmarking the e‐government bulldozer: beyond measuring the tread marks
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Updating corporate sustainability performance measurement systems
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A review of literature on benchmarking
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Revising the concept and forms of benchmarking
inferred← citeshttps://doi.org/10.1108/14635770310477771openalex-snapshot
Outsourcing: guidelines for a structured approach
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Benchmarking: achieving best value in public‐sector organisations
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Purchaser‐originated benchmarking: PROBING
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Benchmarking in the purchasing function and its impact on purchasing and business performance
inferred← citeshttps://doi.org/10.1108/14635770310495528openalex-snapshot
A system dynamics framework for benchmarking policy analysis for a university system
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Benchmarking as an action research process
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A framework for benchmarking, classifying, and implementing best sustainment practices
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Measuring and benchmarking intellectual capital
inferred← citeshttps://doi.org/10.1108/14635770410566483openalex-snapshot
Benchmarking intangible assets: enhancing teamwork performance using self‐assessment
inferred← citeshttps://doi.org/10.1108/14635770410566528openalex-snapshot
Benchmarking and learning organizations: ranking methods to identify “best in class”
inferred← citeshttps://doi.org/10.1108/14635770510609024openalex-snapshot
Employee benefits of multi-owner accounting firms: groundwork for benchmarking
inferred← citeshttps://doi.org/10.1108/14635770510619393openalex-snapshot
Performance assessment and benchmarking in the public sector
inferred← citeshttps://doi.org/10.1108/14635770610644600openalex-snapshot
Action research and networking benchmarking in developing Nordic statistics on woman entrepreneurship
inferred← citeshttps://doi.org/10.1108/14635770610668802openalex-snapshot
A framework for information services: benchmarking for countries and companies
inferred← citeshttps://doi.org/10.1108/14635770610676281openalex-snapshot
The use of multi‐attribute utility theory to determine the overall best‐in‐class performer in a benchmarking study
inferred← citeshttps://doi.org/10.1108/14635770610709040openalex-snapshot
Achieving internal process benchmarking: guidance from BASF
inferred← citeshttps://doi.org/10.1108/14635770610709068openalex-snapshot
Linking strategy into operational management
inferred← citeshttps://doi.org/10.1108/14635770710819272openalex-snapshot
Cross‐benchmarking international competitiveness and performance in human language technologies
inferred← citeshttps://doi.org/10.1108/14635770710819281openalex-snapshot
Benchmarking strategy deployment practices
inferred← citeshttps://doi.org/10.1108/14635770710819308openalex-snapshot
Assessing the changing role, attitudes and knowledge of UK business advisors to the benefits of benchmarking and benchmarking tools
inferred← citeshttps://doi.org/10.1108/14635770710834509openalex-snapshot
Increasing the benefits of product‐level benchmarking for strategic eco‐efficient decision making
inferred← citeshttps://doi.org/10.1108/14635770810854335openalex-snapshot
A review on benchmarking of supply chain performance measures
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Activity‐based costing and process benchmarking
inferred← citeshttps://doi.org/10.1108/14635770810876575openalex-snapshot
Benchmarking knowledge gaps through role simulations for assessing outsourcing viability
inferred← citeshttps://doi.org/10.1108/14635770810876584openalex-snapshot
Process benchmarking: a new tool to improve the performance of overhead areas
inferred← citeshttps://doi.org/10.1108/14635770810887203openalex-snapshot
Benchmarking and performance measurement: a statistical analysis
inferred← citeshttps://doi.org/10.1108/14635770810887212openalex-snapshot
Perceptions about benchmarking best practices among French managers: an exploratory survey
inferred← citeshttps://doi.org/10.1108/14635770810903169openalex-snapshot
Benchmarking telecommunication service in India
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An approach to improving logistical performance with cross‐unit benchmarking
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Benchmarking practices of quality function deployment: results from a field study
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Provider‐perceived dimensions of total quality management in healthcare
inferred← citeshttps://doi.org/10.1108/14635770810915922openalex-snapshot
Understanding benchmarking in Egyptian organizations: an empirical analysis
inferred← citeshttps://doi.org/10.1108/14635770810915931openalex-snapshot
Benchmarking: methods and tools for SME
inferred← citeshttps://doi.org/10.1108/14635770810915940openalex-snapshot
Benchmarking in public procurement
inferred← citeshttps://doi.org/10.1108/14635770910936513openalex-snapshot
Benchmarking service quality in UK electricity distribution networks
inferred← citeshttps://doi.org/10.1108/14635770910936540openalex-snapshot
Benchmarking of thesis research: a case study
inferred← citeshttps://doi.org/10.1108/14635770910961371openalex-snapshot
Residents' involvement in tourism and their perceptions of tourism impacts
inferred← citeshttps://doi.org/10.1108/14635770910961416openalex-snapshot
Benchmarking Russian and Finnish food industry supply chains
inferred← citeshttps://doi.org/10.1108/14635770910972423openalex-snapshot
En route to a theory of benchmarking
inferred← citeshttps://doi.org/10.1108/14635770910972432openalex-snapshot
The impact of Auto‐ID on logistics performance
inferred← citeshttps://doi.org/10.1108/14635770911000132openalex-snapshot
Applicability and potential benefits of benchmarking in Brazilian clinical laboratory services
inferred← citeshttps://doi.org/10.1108/14635771011022299openalex-snapshot
Benchmarking procurement functions: causes for superior performance
inferred← citeshttps://doi.org/10.1108/14635771011036339openalex-snapshot
Applying structuration theory to the benchmarking analysis: Case of China's telecommunications market
inferred← citeshttps://doi.org/10.1108/14635771111121720openalex-snapshot
Analysis and application of international dam safety policy benchmarks
inferred← citeshttps://doi.org/10.1108/14635771111137778openalex-snapshot
A comparative study of dates export supply chain performance: the case of Oman and Tunisia
inferred← citeshttps://doi.org/10.1108/14637151111105553openalex-snapshot
Assessing the implementation and effectiveness of process management initiatives at technologically consistent firms
inferred← citeshttps://doi.org/10.1108/14678040510588580openalex-snapshot
Towards a framework for benchmarking ICT practice, competence and performance in small firms
inferred← citeshttps://doi.org/10.1108/14777830710753839openalex-snapshot
A fuzzy‐analysis‐based method for measuring contractors' environmental performance
inferred← citeshttps://doi.org/10.1108/17410380710763886openalex-snapshot
A framework for implementing cost and quality practices within manufacturing
inferred← citeshttps://doi.org/10.1108/17410400410569107openalex-snapshot
Short‐term effects of benchmarking on the manufacturing practices and performance of SMEs
inferred← citeshttps://doi.org/10.1108/17410400710823615openalex-snapshot
Reconceptualising benchmarking development in UK organisations: the effects of size and sector
inferred← citeshttps://doi.org/10.1108/17506161011081336openalex-snapshot
Benchmarking EU e‐government at the crossroads
inferred← citeshttps://doi.org/10.1108/bij-01-2014-0009openalex-snapshot
Benchmarking the efficiencies of Indonesia’s municipal water utilities using Stackelberg data envelopment analysis
inferred← citeshttps://doi.org/10.1108/bij-02-2013-0025openalex-snapshot
Determining improvement needs in higher education benchmarking
inferred← citeshttps://doi.org/10.1108/bij-02-2015-0019openalex-snapshot
Relevance of F.W. Taylor’s principles to modern shop-floor practices
inferred← citeshttps://doi.org/10.1108/bij-02-2018-0032openalex-snapshot
An analysis of a structured benchmarking project
inferred← citeshttps://doi.org/10.1108/bij-03-2012-0015openalex-snapshot
Implementation of benchmarking concepts in Indian automobile industry – an empirical study
inferred← citeshttps://doi.org/10.1108/bij-03-2013-0035openalex-snapshot
Benchmarking by Item Response Theory (BIRTH)
inferred← citeshttps://doi.org/10.1108/bij-03-2016-0031openalex-snapshot
Benchmarking of best practices: an overview of the academic literature
inferred← citeshttps://doi.org/10.1108/bij-05-2015-0050openalex-snapshot
Benchmarking construction industry, company and project performance by participants’ evaluation
inferred← citeshttps://doi.org/10.1108/bij-05-2016-0077openalex-snapshot
The emergence and evolution of benchmarking: a management fashion perspective
inferred← citeshttps://doi.org/10.1108/bij-05-2019-0223openalex-snapshot
Benchmarking company performance from economic and environmental perspectives
inferred← citeshttps://doi.org/10.1108/bij-05-2020-0251openalex-snapshot
Exploring predictors of working capital management efficiency and their influence on firm performance: an integrated DEA-SEM approach
inferred← citeshttps://doi.org/10.1108/bij-05-2026-0380openalex-snapshot
Orchestrating digital capabilities in dynamic environments: how supply chain digitalization builds adaptive capabilities for performance
inferred← citeshttps://doi.org/10.1108/bij-05-2026-0442openalex-snapshot
Benchmarking the transformation of a finance function: longitudinal evidence from a diagnostic HPFF framework
inferred← citeshttps://doi.org/10.1108/bij-06-2014-0055openalex-snapshot
A qualitative investigation of benchmarking barriers in Nigeria
inferred← citeshttps://doi.org/10.1108/bij-07-2012-0048openalex-snapshot
Grocery retail operations and automotive logistics: a functional cross-industry comparison
inferred← citeshttps://doi.org/10.1108/bij-08-2014-0079openalex-snapshot
Environmental benchmarking practices in Indian industries
inferred← citeshttps://doi.org/10.1108/bij-09-2016-0136openalex-snapshot
Benchmarking industrial engineering programs
inferred← citeshttps://doi.org/10.1108/bij-09-2016-0144openalex-snapshot
Benchmarking the international compulsory education performance of 65 countries and economies
inferred← citeshttps://doi.org/10.1108/bij-10-2015-0100openalex-snapshot
Multi-criterion and multi-period performance benchmarking of products and services
inferred← citeshttps://doi.org/10.1108/bij-10-2021-0609openalex-snapshot
The current state of benchmarking use and networks in facilities management
inferred← citeshttps://doi.org/10.1108/bij-11-2020-0608openalex-snapshot
Analyzing the stock market performance of central public sector enterprises disinvested through public offering mode: Indian evidence
inferred← citeshttps://doi.org/10.1108/bij-12-2019-0547openalex-snapshot
Management accounting systems: an organizational competitive performance perspective
inferred← citeshttps://doi.org/10.1108/ecam-12-2024-1711openalex-snapshot
Multi-level systematic key performance indicators for modular construction supply chain: the case of Hong Kong
inferred← citeshttps://doi.org/10.1108/f-06-2014-0057openalex-snapshot
Attitudes of Nigerian facilities management professionals to the benefits of benchmarking
inferred← citeshttps://doi.org/10.1108/ijpsm-12-2023-0356openalex-snapshot
The shift from performance measurement to performance management in local government: do performance measurement systems support the drivers of performance data use?
inferred← citeshttps://doi.org/10.1108/maj-11-2015-1274openalex-snapshot
An empirical study of benchmarking evaluation using MCDM in service industries
inferred← citeshttps://doi.org/10.1108/whatt-06-2015-0025openalex-snapshot
Exploring rural tourism and sustainability in Southeast Asia through the lenses of official tourism websites
inferred← citeshttps://doi.org/10.1109/beiac.2012.6226063openalex-snapshot
Criteria for selection of service provider: Malaysian experience
inferred← citeshttps://doi.org/10.1109/gamify66603.2025.00005openalex-snapshot
Industrial Code Quality Benchmarks: Toward Gamification of Software Maintainability
inferred← citeshttps://doi.org/10.1109/icmss.2011.5998813openalex-snapshot
The Application of the Service-Profit Chain in the Mobile Industry
inferred← citeshttps://doi.org/10.1111/abac.12091openalex-snapshot
Comments on Shan and Walter: ‘Towards a Set of Design Principles for Executive Compensation Contracts’
inferred← citeshttps://doi.org/10.1111/faam.12239openalex-snapshot
Network learning and trust: A case study of a benchmarking network
inferred← citeshttps://doi.org/10.1111/j.0304-4130.2004.00172.xopenalex-snapshot
The diffusion of regulatory impact analysis – Best practice or lesson‐drawing?
inferred← citeshttps://doi.org/10.1111/j.1468-2370.2006.00204.xopenalex-snapshot
What have we learned? Themes from the literature on best-practice benchmarking
inferred← citeshttps://doi.org/10.1111/j.1468-2370.2007.00204.xopenalex-snapshot
What have we learned? Themes from the literature on best‐practice benchmarking
inferred← citeshttps://doi.org/10.1115/1.3086789openalex-snapshot
A Product Dissection-Based Methodology to Benchmark Product Family Design Alternatives
inferred← citeshttps://doi.org/10.11175/easts.12.331openalex-snapshot
Benchmarking for Sustainable Urban Transport Systems: A Comparative Study in Indian Metro Cities
inferred← citeshttps://doi.org/10.1142/s0219877017500055openalex-snapshot
Integrated MCDM for Benchmarking Techniques in Indian Service Industries
inferred← citeshttps://doi.org/10.1159/000500445openalex-snapshot
Designing the ReACT App to Support Self-Management of People with Dementia: An Iterative User-Involving Process
inferred← citeshttps://doi.org/10.11606/d.96.2019.tde-02072019-105558openalex-snapshot
Desenvolvimento de modelo para marca-país: avaliação da aplicabilidade para a Marca Brasil
inferred← citeshttps://doi.org/10.11606/rco.v4i10.34780openalex-snapshot
Utilização do benchmarking na gestão estratégica das cooperativas agroindustriais paranaenses
inferred← citeshttps://doi.org/10.1177/0020852311407278openalex-snapshot
Do they all perform alike? An examination of perceived performance, citizen satisfaction and trust with US federal agencies
inferred← citeshttps://doi.org/10.1177/073491491704100106openalex-snapshot
Twenty Years of Benchmarking in North Carolina: Lessons Learned from Comparison of Performance Statistics as Benchmarks
inferred← citeshttps://doi.org/10.1177/09722629211054173openalex-snapshot
Quantification of ESG Regulations: A Cross-Country Benchmarking Analysis
inferred← citeshttps://doi.org/10.1186/s13705-023-00425-0openalex-snapshot
Sustainability performance of rural municipalities in Germany
inferred← citeshttps://doi.org/10.1300/j073v22n01_06openalex-snapshot
Benchmarking as a Strategic Tool for Destination Management Organizations
inferred← citeshttps://doi.org/10.13021/mars/4692openalex-snapshot
A Method for Stakeholder-Based Comparative Benchmarking of Airports
inferred← citeshttps://doi.org/10.1387/251eea.11483openalex-snapshot
UNA REVISIÓN TEÓRICA DE LA HERRAMIENTA DE BENCHMARKING
inferred← citeshttps://doi.org/10.14453/aabfj.v9i3.2openalex-snapshot
Red Queen Takes White Knight: The Commercialisation of Accounting Education in Australia
inferred← citeshttps://doi.org/10.1504/ijbex.2008.018843openalex-snapshot
Implementing a lean enterprise approach to achieve business excellence
inferred← citeshttps://doi.org/10.1504/ijbex.2013.053617openalex-snapshot
Benchmarking: success producer or failure preventer?
inferred← citeshttps://doi.org/10.1504/ijbpscm.2009.026267openalex-snapshot
Framework for benchmarking logistics performance using fuzzy AHP
inferred← citeshttps://doi.org/10.1504/ijbsr.2011.039295openalex-snapshot
An examination of the implementation and effectiveness of process improvement initiatives in manufacturing operational systems
inferred← citeshttps://doi.org/10.1504/ijpqm.2010.032961openalex-snapshot
A fuzzy-AHP-based framework for prioritising benchmarks in the service sector
inferred← citeshttps://doi.org/10.1504/ijse.2011.041109openalex-snapshot
Applying intellectual capital for sustaining organisational learning
inferred← citeshttps://doi.org/10.1504/ijsom.2006.009500openalex-snapshot
A quality function deployment approach to internal benchmarking of critical success factors of strategic quality management
inferred← citeshttps://doi.org/10.1515/admin-2016-0009openalex-snapshot
Benchmarking the financial performance of local councils in Ireland
inferred← citeshttps://doi.org/10.15240/tul/004/2019-2-006openalex-snapshot
Challenges for achieving competitiveness in the EU automotive industry
inferred← citeshttps://doi.org/10.1556/socec.27.2005.3.8openalex-snapshot
Benchmarking of the United Kingdom's and Hungary's Fresh Produce Import Supply Chain, Focusing on Food Safety and Quality
inferred← citeshttps://doi.org/10.15826/recon.2017.3.3.019openalex-snapshot
Institutional-synergetic approach in benchmarking of territorial industrial policy
inferred← citeshttps://doi.org/10.17185/duepublico/70800openalex-snapshot
How Technologies Will Change the Way Finance Departments Work: A Target Picture and Guidelines for Digital Finance
inferred← citeshttps://doi.org/10.17615/6zrs-1v40openalex-snapshot
The effect of market-based policies on academic research performance: evidence from Australia, 1992-2004
inferred← citeshttps://doi.org/10.18173/2354-1075.2015-0078openalex-snapshot
Research on Benchmarking in Higher Education
inferred← citeshttps://doi.org/10.18260/p.24653openalex-snapshot
Recruitment & Retention Efforts in Engineering Education: A Proposed Strategy for Benchmarking
inferred← citeshttps://doi.org/10.18311/jmmf/2021/28540openalex-snapshot
Benchmarking the performance of heavy earthmoving machines – a review
inferred← citeshttps://doi.org/10.19030/jbcs.v6i2.870openalex-snapshot
Avant Healthcare: Building Competitive Advantages From Customer Service
inferred← citeshttps://doi.org/10.19080/ofoaj.2019.10.555780openalex-snapshot
Determining Benchmarks for Cargo Throughput Performances of Privatized Seaports in Nigeria
inferred← citeshttps://doi.org/10.21236/ada456223openalex-snapshot
Benchmarking Best Practices in Transformation for Sea Enterprise
inferred← citeshttps://doi.org/10.2139/ssrn.5226801openalex-snapshot
BENCHMARKING: A Tool for School Continuous Improvement
inferred← citeshttps://doi.org/10.21511/bbs.12(3).2017.06openalex-snapshot
Benchmarking of bank performance using the life cycle concept and the DEA approach
inferred← citeshttps://doi.org/10.22004/ag.econ.24998openalex-snapshot
Benchmarking International Food Safety Performance in the Fresh Produce Sector
inferred← citeshttps://doi.org/10.22361/jfmer/00067openalex-snapshot
Competitive Benchmarking with FM Customer and Occupant Satisfaction Surveys
inferred← citeshttps://doi.org/10.24018/ejbmr.2020.5.6.585openalex-snapshot
A Survey on the Use of Benchmarking as a Continuous Improvement Tool for Ministry of Agriculture Parastatals in Kenya
inferred← citeshttps://doi.org/10.25124/liski.v2i1.53openalex-snapshot
REPOSITIONING PT TELKOMSEL MENJADI DIGITAL COMPANY MELALUI GRAPARI DIGILIFE (Studi Kasus Eksploratif Mengenai Repositioning PT Telkomsel Menjadi Digital Company Melalui Pengembangan Grapari Digilife Sebagai Bagian Kegiatan Komunikasi Pemasaran)
inferred← citeshttps://doi.org/10.25907/00357openalex-snapshot
Exploring Strategy and Strategic Planning within Australian Commercial Fisher Micro-Businesses
inferred← citeshttps://doi.org/10.26740/jaj.v6n1.p1-16openalex-snapshot
Total Benchmarking Sebagai Alat Menilai Kewajaran Laporan Keuangan Dan Pemenuhan Kewajiban Perpajakan
inferred← citeshttps://doi.org/10.31428/10317/12418openalex-snapshot
Benchwood: Una experiencia de benchmarking para la mejora continua
inferred← citeshttps://doi.org/10.31428/10317/2865openalex-snapshot
Evaluación del gobierno electrónico del Ayuntamiento de Cartagena en la atención ciudadana
inferred← citeshttps://doi.org/10.3233/ip-190131openalex-snapshot
What is the point of benchmarking e-government? An integrative and critical literature review on the phenomenon of benchmarking e-government
inferred← citeshttps://doi.org/10.33225/pmc/11.02.76openalex-snapshot
COMPARISON OF BEST PRACTICE BENCHMARKING MODELS
inferred← citeshttps://doi.org/10.3390/aerospace10090738openalex-snapshot
An Analytical Study of the Elements of Airworthiness Certification Technology Based on the Development of the Conversion of Diesel Engines for Vehicles to Aviation
inferred← citeshttps://doi.org/10.3390/su122310174openalex-snapshot
Improving the Strategic Benchmarking of Intellectual Capital Management in Logistics Service Providers
inferred← citeshttps://doi.org/10.34174/0079-000-041-026openalex-snapshot
Benchmarking De La Performance Du Tourisme Maghrébin :, Approche Par La Prise De Décision Multi-Critère
inferred← citeshttps://doi.org/10.34626/d9t4-k595openalex-snapshot
Aplicação do Benchmarking na indústria de manufactura : Desenvolvimento de uma metodologia para empresas de fundição
inferred← citeshttps://doi.org/10.35152/snusjb.2009.15.2.004openalex-snapshot
Drivers of Sustainable Innovation: Exploratory Views and Corporate Strategies
inferred← citeshttps://doi.org/10.35692/07183992.15.2.7openalex-snapshot
Benchmarking strategic orientation and firm performance: An analysis of entrepreneurial orientation dimensions
inferred← citeshttps://doi.org/10.3846/tede.2021.13406openalex-snapshot
APPLICATION OF DEA IN BENCHMARKING: A SYSTEMATIC LITERATURE REVIEW FROM 2003–2020
inferred← citeshttps://doi.org/10.3917/proj.005.0063openalex-snapshot
Initiatives in benchmarking innovation management in small high-technology firms: a case study in the Brazilian digital communications manufacturing sector
inferred← citeshttps://doi.org/10.3917/risa.773.0463openalex-snapshot
Toutes les agences sont-elles aussi efficaces ?
inferred← citeshttps://doi.org/10.3923/jas.2014.2087.2097openalex-snapshot
Benchmarking as a Tool for Quality Improvement in College of Business Administration: An Application of AHP
inferred← citeshttps://doi.org/10.3926/jiem.7899openalex-snapshot
The mediating role of TQM interventions and benchmarking in the impact of organizational culture on organizational performance
inferred← citeshttps://doi.org/10.4018/978-1-4666-4769-5.ch016openalex-snapshot
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