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The Impact of Internal Marketing on Customer Service in a Retail Bank
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
inferredcites →https://doi.org/10.1016/0007-6813(81)90056-2openalex-snapshot
Guidelines for the advertising of services
inferredcites →https://doi.org/10.1038/134201b0openalex-snapshot
The Human Problems of an Industrial Civilization
inferredcites →https://doi.org/10.4324/9780203487273openalex-snapshot
The Human Problems of an Industrial Civilization
What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
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Qualität als Differenzierungsoption für Kreditinstitute
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Sicherstellung der Dienstleistungsqualität durch integrierte Kommunikation
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Internes Marketing als neue Schwerpunktsetzung für das Personalmanagement in Dienstleistungsunternehmen
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Internes Marketing als personalorientierte Qualitätspolitik
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Sicherstellung der Dienstleistungsqualität durch integrierte Kommunikation
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Ansätze und Methoden des Produktionsmanagements
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Messung der Dienstleistungsqualität
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Messung der Dienstleistungsqualität
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Messung der Dienstleistungsqualität
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Measuring Service Quality
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