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The influence of social media on the consumers’ hotel decision journey

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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1007/978-3-211-77280-5_4openalex-snapshot
Use and Impact of Online Travel Reviews
inferredcites →https://doi.org/10.1007/978-3-319-47331-4_161openalex-snapshot
Customer Engagement with Tourism Brands on Social Media: An Abstract
inferredcites →https://doi.org/10.1007/978-3-7091-0503-0_27openalex-snapshot
Trustworthiness of Travel 2.0 applications and their influence on tourist behaviour: an empirical investigation in Italy
inferredcites →https://doi.org/10.1007/978-3-7091-1142-0_1openalex-snapshot
Perceptions and Strategies of Hospitality and Tourism Practitioners on Social Media: An Exploratory Study
inferredcites →https://doi.org/10.1007/978-3-7091-1142-0_2openalex-snapshot
Social Media Use and Impact during the Holiday Travel Planning Process
inferredcites →https://doi.org/10.1016/b978-0-7506-6377-9.50009-2openalex-snapshot
The transformation of consumer behaviour
inferredcites →https://doi.org/10.1016/j.bushor.2009.09.003openalex-snapshot
Users of the world, unite! The challenges and opportunities of Social Media
inferredcites →https://doi.org/10.1016/j.dss.2009.02.008openalex-snapshot
Virtual communities: A marketing perspective
inferredcites →https://doi.org/10.1016/j.is.2009.08.003openalex-snapshot
On social Web sites
inferredcites →https://doi.org/10.1016/j.jdmm.2012.08.001openalex-snapshot
Conceptualising technology enhanced destination experiences
inferredcites →https://doi.org/10.1016/j.tele.2014.08.005openalex-snapshot
The use of social media in travel information search
inferredcites →https://doi.org/10.1016/j.tmp.2014.01.001openalex-snapshot
What do we know about social media in tourism? A review
inferredcites →https://doi.org/10.1016/j.tourman.2007.05.011openalex-snapshot
Electronic word-of-mouth in hospitality and tourism management
inferredcites →https://doi.org/10.1016/j.tourman.2008.01.005openalex-snapshot
Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research
inferredcites →https://doi.org/10.1016/j.tourman.2008.04.008openalex-snapshot
Tried and tested: The impact of online hotel reviews on consumer consideration
inferredcites →https://doi.org/10.1016/j.tourman.2009.02.016openalex-snapshot
Role of social media in online travel information search
inferredcites →https://doi.org/10.1016/j.tourman.2014.01.012openalex-snapshot
Motivations for sharing tourism experiences through social media
inferredcites →https://doi.org/10.1016/j.tourman.2016.09.015openalex-snapshot
Customer engagement with tourism social media brands
inferredcites →https://doi.org/10.1016/s0272-4944(05)80231-2openalex-snapshot
Qualitative Data Analysis: An Expanded Sourcebook
inferredcites →https://doi.org/10.1057/ejis.2012.22openalex-snapshot
The impact of geocollaborative portals on group decision making for trip planning
inferredcites →https://doi.org/10.1057/palgrave.dddmp.4350098openalex-snapshot
Web 2.0: Conceptual foundations and marketing issues
inferredcites →https://doi.org/10.1080/10548408.2013.750919openalex-snapshot
Social Media in Tourism and Hospitality: A Literature Review
inferredcites →https://doi.org/10.1080/10548408.2013.750971openalex-snapshot
The Influence of Online Reviews on Consumers' Attributions of Service Quality and Control for Service Standards in Hotels
inferredcites →https://doi.org/10.1080/10548408.2013.751276openalex-snapshot
The Impact of Social Media on the Consumer Decision Process: Implications for Tourism Marketing
inferredcites →https://doi.org/10.1080/15252019.2014.944288openalex-snapshot
eWOM as Source of Influence: The Impact of Participation in eWOM and Perceived Source Trustworthiness on Decision Making
inferredcites →https://doi.org/10.1080/19368620903235753openalex-snapshot
The Role of User-Generated Content in Tourists' Travel Planning Behavior
inferredcites →https://doi.org/10.1108/eum0000000002486openalex-snapshot
Managing Word of Mouth Communications
inferredcites →https://doi.org/10.1177/1938965512445161openalex-snapshot
Customer Preferences for Online, Social Media, and Mobile Innovations in the Hospitality Industry
inferredcites →https://doi.org/10.4172/2167-0269.1000e125openalex-snapshot
Social Media in Tourism
inferredcites →https://doi.org/10.5120/14080-2074openalex-snapshot
Single Active Element based Current-Mode All-Pass Filter
inferredcites →https://doi.org/10.5120/14145-2286openalex-snapshot
The Impact of Electronic Word of Mouth on Consumers' Purchasing Decisions

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Social Media Comments about Hotel Robots
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Factors influencing hotel decision-making through digital platforms in South Asia
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Effect of social media influence on consumer’s purchase intention of organic beauty products: the role of customer’s engagement and generativity
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The impact of social media activities on brand image and emotional attachment
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A tabulation of information technology and consumer behavior in hospitality revenue management research
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The embedded feelings in local gastronomy: a sentiment analysis of online reviews
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The eWOM adoption model in the hospitality industry: the moderating effect of the vlogger’s review
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Benefits and pitfalls of using tweets to assess destination sentiment
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Reputation management in cyberspace: evidence from Jordan’s luxury hotel market
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Forgotten agritourism: abandoned websites in the promotion of rural tourism in Poland
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Online social networking websites in innovation capability and hotels’ performance in Malaysia
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The role of social media influencers in building trust for halal hotels and their impact on Muslim tourist satisfaction
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Green purchasing behaviour of international tourists in Malaysia using green marketing tools: theory of planned behaviour perspective
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Destination branding through social media: juxtaposition of foreign influencer’s narratives and state’s presentation on the event of Pakistan Tourism Summit 2019
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The role of tone of voice in tourism destination brands’ social media communication
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Cruise tourism: social media content and network structures
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The influencing role of social media in the consumer’s hotel decision-making process
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Technology Driven Tourism: A PLS SEM Model of its Antecedents in Tourist Behavior Intention
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Distância temporal na avaliação de hotéis e seus efeitos na satisfação e no boca-a-boca
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Social Networking Sites’ Influence on Consumer Decision-making Within the Context of Smart Tourism
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Small Changes Make a Big Difference: The Impact of Visual Symbol Color Lightness on Destination Image
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Generative AI as a Scaffold in Travel Decision-Making: A Conceptual Framework
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Popularity Brings Better Sales or Vice Versa: Evidence from Instagram and OpenTable
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Mental Time Travel in Online Travel Communities: The Application of Past and Future Time Orientations
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‘Come support the locals!’: mediating peripheral spaces on Google maps via user-generated content
inferred← citeshttps://doi.org/10.1177/1356766720987872openalex-snapshot
The influence of eWOM on intentions for booking luxury hotels by Generation Y
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How about meeting Fernando Pessoa? A journey into hotel brand anthropomorphism and personality on social media
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Examining the impact of daily exposure to body-positive and fitspiration Instagram content on young women’s mood and body image: An intensive longitudinal study
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Key preferences of tourists during COVID-19 pandemic in luxury hotels: Evidence from qualitative data
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Emoticons are not for everyone: The role of congruence between hotel brand positioning strategies and communication style in enhancing customers’ brand attitude and booking intention
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The roles of social media in tourists’ choices of travel components
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Mapping Co-creation Research in Tourism: A Bibliometric Visualisation Review
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Assessing the Satisfaction of Young Chinese Cruise Tourists Using the “Quad + SICAS” Touchpoints Model
inferred← citeshttps://doi.org/10.12794/metadc2179293openalex-snapshot
The Role of Social Media Influencers in Saudis' Domestic Destination Choice
inferred← citeshttps://doi.org/10.12795/ambitos.2021.i53.06openalex-snapshot
O Papel do Instagram na Decisão de Compras de Viagens de Lua de Mel: Um Estudo Sob a Perspectiva das Noivas.
inferred← citeshttps://doi.org/10.14710/jati.17.2.118-127openalex-snapshot
USULAN STRATEGI PENINGKATAN KEPERCAYAAN PELANGGAN DAN KEPUTUSAN BOOKING PELANGGAN HOTEL X
inferred← citeshttps://doi.org/10.1504/mejm.2021.10036741openalex-snapshot
Linking service quality, guest satisfaction and length of stay to e-WOM: a study in the hotel industry in Singapore
inferred← citeshttps://doi.org/10.15170/mm.2024.58.01.02openalex-snapshot
Téged befolyásol mások utazási élménye? – A belföldi turisták hordaszerű magatartásának vizsgálata
inferred← citeshttps://doi.org/10.1556/2006.2021.00053openalex-snapshot
Identifying the central symptoms of problematic social networking sites use through network analysis
inferred← citeshttps://doi.org/10.1590/1678-6971/eramr230155.enopenalex-snapshot
Influence of social media management practices on hotel performance
inferred← citeshttps://doi.org/10.1590/1678-6971/eramr230155.ptopenalex-snapshot
Influência das práticas de gerenciamento de mídias sociais no desempenho de hotéis
inferred← citeshttps://doi.org/10.17010/ijom/2025/v55/i10/175614openalex-snapshot
Consumers’ Decision-Making and Role of Social Media Influencers in the UK Hotel Industry
inferred← citeshttps://doi.org/10.18089/tms.2021.170304openalex-snapshot
Social media marketing influence on Boutique Hotel customers’ purchase intention in Malaysia
inferred← citeshttps://doi.org/10.19053/20278306.v14.n1.2024.17284openalex-snapshot
Digital transformation in the tourism sector: the key role of social networks
inferred← citeshttps://doi.org/10.19053/uptc.01203053.v43.n77.2024.16500openalex-snapshot
Adaptation Strategies of the Colombian Hotel Industry During the Pandemic
inferred← citeshttps://doi.org/10.20944/preprints202002.0173.v1openalex-snapshot
E-reputation Management of Hotel Indusrty
inferred← citeshttps://doi.org/10.20990/kilisiibfakademik.869536openalex-snapshot
Tüketicilerin Satın Alma Tarzlarının Mobil Satın Alma Niyetine Etkisinde Sosyal Medya Reklamlarının Aracılık Rolü
inferred← citeshttps://doi.org/10.21325/jotags.2023.1257openalex-snapshot
Turistlerin Tatil Seçimi Karar Verme Aşamalarında Sosyal Medyanın Rolü: TripAdvisor Örneği (The Role of Social Media in the Decision-Making Stages of Tourists: TripAdvisor Example)
inferred← citeshttps://doi.org/10.21512/ijobex.v3i2.7124openalex-snapshot
AN INVESTIGATION OF THE IMPACT OF SOCIAL MEDIA ON BUSINESS VALUE AND FINANCIAL PERFORMANCE OF ORGANIC SKIN CARE BRANDS IN THAILAND
inferred← citeshttps://doi.org/10.21608/jaauth.2020.35177.1041openalex-snapshot
Assessing the Performance of Managing and Following-up Online Hotels’ Guests Reviews
inferred← citeshttps://doi.org/10.21608/jaauth.2021.67275.1151openalex-snapshot
Investigating Chain and Independent Restaurants’ Facebook Presence: A Step Forward Towards Measuring their Online Image
inferred← citeshttps://doi.org/10.21608/jaauth.2021.91968.1229openalex-snapshot
Factors Influencing Intentions in Hotel Booking Through Online Travel Intermediaries Applications
inferred← citeshttps://doi.org/10.21776/ub.agrise.2021.021.1.9openalex-snapshot
AGROTOURISM DEVELOPMENT OF MAPPING BRAND POSITIONING AND COMPETITVE LANDSCAPE: UGC (USER GENERATED CONTENT) APPROACH
inferred← citeshttps://doi.org/10.21803/adgnosis.11.11.532openalex-snapshot
Acercamiento a la transformación digital en un grupo de hoteles Mipymes del caribe colombiano
inferred← citeshttps://doi.org/10.24251/hicss.2020.498openalex-snapshot
The Champion of Images: Understanding the role of images in the decision-making process of online hotel bookings
inferred← citeshttps://doi.org/10.2478/amns-2025-0269openalex-snapshot
Research on Informationization Construction and Management Innovation of Hotel Industry in the Rapid Development of Tourism Market
inferred← citeshttps://doi.org/10.25139/jsk.v6i3.4856openalex-snapshot
Digital tourism branding post-pandemic covid-19 on Twitter: Thailand dan Malaysia case study
inferred← citeshttps://doi.org/10.26493/2335-4194.14_2openalex-snapshot
inferred← citeshttps://doi.org/10.26754/ojs_jos/jos.202013929openalex-snapshot
Questioning the algorithmic transparency of location-based platforms
inferred← citeshttps://doi.org/10.26807/rp.v25i110.1760openalex-snapshot
processo de busca por informações online de serviços hoteleiros
inferred← citeshttps://doi.org/10.26905/jbm.v8i1.5111openalex-snapshot
Media Sosial, Word Of Mouth Dan Physical Environment Terhadap Proses Keputusan Pembelian
inferred← citeshttps://doi.org/10.29073/jer.v4i2.74openalex-snapshot
Corrective digital intermediation in tourism ecosystems: A conceptual framework for the growth of air passenger rights platforms beyond dynamic packaging
inferred← citeshttps://doi.org/10.29131/uiibd.1826144openalex-snapshot
The Impact Of Influencer Marketing On Brand Awareness And Purchase Intention: Analyzing the Moderating Effects of Trustworthiness and Expertise
inferred← citeshttps://doi.org/10.2991/aebmr.k.200114.011openalex-snapshot
About Some Aspects of Influence of Social Networks on Efficiency of Functioning of Hotel Service of Russia
inferred← citeshttps://doi.org/10.2991/assehr.k.220109.003openalex-snapshot
Impact of Social Media on Young Consumers’ Hotel Decision-making Behavior
inferred← citeshttps://doi.org/10.30892/gtg.362spl15-697openalex-snapshot
APPRECIATION OF SOCIAL MEDIA BY TOURIST ACCOMMODATION OWNERS IN GREECE
inferred← citeshttps://doi.org/10.30993/tifbr.v18i1.329openalex-snapshot
Influential Financial Planners and Islamic Financial Planning: A Social Media-Based Content Analysis
inferred← citeshttps://doi.org/10.31014/aior.1992.05.03.447openalex-snapshot
Purchasing Decisions in the New Normal Period: Implementation of Digital Marketing, Brand Awareness, and Viral Marketing at Shopee E-Commerce on the Use of SPayLater
inferred← citeshttps://doi.org/10.31181/jscda21202438openalex-snapshot
Influencers Marketing and its Impacts on Sustainable Fashion Consumption Among Generation Z
inferred← citeshttps://doi.org/10.31181/sems1120245nopenalex-snapshot
Marketing Management and Online User Behavior: A Comprehensive Review and Prospects for Future Research
inferred← citeshttps://doi.org/10.3126/md.v25i1.53291openalex-snapshot
Social Media and Purchase Habits of Consumers
inferred← citeshttps://doi.org/10.31274/td-20240329-641openalex-snapshot
Revisiting a destination image model in the social media context with the moderator of social distance from a construal level perspective
inferred← citeshttps://doi.org/10.31599/jmu.v3i1.876openalex-snapshot
MODEL KEPUTUSAN TURIS MELALUI AKSESIBILITAS, AKOMODASI DAN MEDIA SOSIAL DI TANJUNG LESUNG
inferred← citeshttps://doi.org/10.31940/ijaste.v6i1.24-30openalex-snapshot
Moderating Influence of Socio-Demographic Factors on the Relationship between Social Media Applications and Guests’ Choice of Fine Dining Restaurants
inferred← citeshttps://doi.org/10.33093/ijomfa.2024.5.1.8openalex-snapshot
Ranking Up The Social Media Factors on Purchasing Decision of Malaysian Generation Y Customers
inferred← citeshttps://doi.org/10.33258/birci.v4i4.2843openalex-snapshot
The Relevance of Using Social Media Applications Strategies to Increase Marketing Potential of Indonesian Maritime Tourism (Analytical Study of Tourism Journals and Online Marketing)
inferred← citeshttps://doi.org/10.33732/ixc/12/01aautoeopenalex-snapshot
A AUTOEXPOSIÇÃO DE PRATICANTES DE EXERCÍCIOS FÍSICOS COMUNICADA EM REDES SOCIAIS E SUA RELAÇÃO COM O CONSUMO
inferred← citeshttps://doi.org/10.33776/et.v11i1.5354openalex-snapshot
WHAT ARE THE DETERMINANTS OF CONSUMERS' ONLINE REVIEWS ADOPTION FOR HOTEL BOOKINGS: A STRUCTURAL EQUATION MODELLING APPROACH
inferred← citeshttps://doi.org/10.33776/et.v13i1.7291openalex-snapshot
INBOUND MARKETING IN THE HOSPITALITY INDUSTRY: A SYSTEMATIC REVIEW IN THE LAST 12 YEARS
inferred← citeshttps://doi.org/10.33847/2686-8296.4.2_4openalex-snapshot
Investigating Different Social Media Platforms Used by Tourists to Book a Hotel in Greece
inferred← citeshttps://doi.org/10.3390/app14073114openalex-snapshot
Transforming Customer Digital Footprints into Decision Enablers in Hospitality
inferred← citeshttps://doi.org/10.3390/businesses3020018openalex-snapshot
The Role of Digital Marketing in Tourism Businesses: An Empirical Investigation in Greece
inferred← citeshttps://doi.org/10.3390/digital2020012openalex-snapshot
Gamification in Tourism: A Design Framework for the TRIPMENTOR Project
inferred← citeshttps://doi.org/10.3390/info13120574openalex-snapshot
User-Generated Content in Social Media: A Twenty-Year Bibliometric Analysis in Hospitality
inferred← citeshttps://doi.org/10.3390/jtaer17040070openalex-snapshot
Multichannel Digital Marketing Optimizations through Big Data Analytics in the Tourism and Hospitality Industry
inferred← citeshttps://doi.org/10.3390/su12176705openalex-snapshot
Effects of Social Media on Enotourism. Two Cases Study: Okanagan Valley (Canada) and Somontano (Spain)
inferred← citeshttps://doi.org/10.3390/su132112255openalex-snapshot
Small-Scale Sport Events as Place Branding Platforms: A Content Analysis of Osona’s Projected Destination Image through Event-Related Pictures on Instagram
inferred← citeshttps://doi.org/10.3390/su14127395openalex-snapshot
The Significance of Digital Marketing in Shaping Ecotourism Behaviour through Destination Image
inferred← citeshttps://doi.org/10.3390/su141811494openalex-snapshot
Identification of Applicable YouTubers for Hotels: A Case Study of Integrated Hybrid MCDM Model
inferred← citeshttps://doi.org/10.3390/su15043537openalex-snapshot
The Impact of Hygiene Factors on Online Hotel Consumption in China during the COVID-19 Pandemic
inferred← citeshttps://doi.org/10.3390/su17010066openalex-snapshot
Exploring the Characteristics and Extent of Travel Influencers’ Impact on Generation Z Tourist Decisions
inferred← citeshttps://doi.org/10.3390/systems12100444openalex-snapshot
Design Thinking in Innovation Processes: A Market Segmentation Tool in Social Networks Research
inferred← citeshttps://doi.org/10.3390/tourhosp3030035openalex-snapshot
Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis
inferred← citeshttps://doi.org/10.3390/tourhosp5040079openalex-snapshot
The Instagrammable Hotel: A Sequential Explanatory Design Study of Hotel- and User-Generated Content
inferred← citeshttps://doi.org/10.3390/tourhosp6020056openalex-snapshot
The Impact of Digital Marketing on Promotion and Sustainable Tourism Development
inferred← citeshttps://doi.org/10.3390/tourhosp6020068openalex-snapshot
From Asymmetry to Satisfaction: The Dynamic Role of Perceived Value and Trust to Boost Customer Satisfaction in the Tourism Industry
inferred← citeshttps://doi.org/10.3390/tourhosp7090269openalex-snapshot
Associations of Experience, Social Media, and the Physical Environment with Café Preference and Its Links to Emotional Connection and Customer Loyalty: Evidence from Riobamba, Ecuador
inferred← citeshttps://doi.org/10.36476/jirs.7:1.06.2022.17openalex-snapshot
Developing Trust through Social Media Influencers and Halal Tourism to Impact the Travel Decision of Travelers
inferred← citeshttps://doi.org/10.4018/978-1-5225-9936-4.ch002openalex-snapshot
Trends in Digital Marketing Capable of Attracting Millennials
inferred← citeshttps://doi.org/10.4018/978-1-6684-6287-4.ch097openalex-snapshot
Trends in Digital Marketing Capable of Attracting Millennials
inferred← citeshttps://doi.org/10.4018/978-1-6684-6356-7.ch011openalex-snapshot
Social Media Networks as an Effective Way to Promote Events
inferred← citeshttps://doi.org/10.4018/978-1-6684-8417-3.ch009openalex-snapshot
Role and Impact of Social Media in Tourism for Women Entrepreneurs
inferred← citeshttps://doi.org/10.4018/979-8-3373-6741-5.ch013openalex-snapshot
Influencer Marketing and Brand Collaboration
inferred← citeshttps://doi.org/10.4018/979-8-3693-1978-9.ch001openalex-snapshot
Social Media Reviews' Influence on Spa and Wellness Consumer Choices
inferred← citeshttps://doi.org/10.4018/979-8-3693-8739-9.ch006openalex-snapshot
The Role of Digital Touchpoints in the Five-Star Hospitality Customer Journey
inferred← citeshttps://doi.org/10.4018/ijom.299393openalex-snapshot
The Impact of Credibility Attributes on Consumer Intention to Adopt Information on Social Networking Sites
inferred← citeshttps://doi.org/10.46222/ajhtl.19770720.719openalex-snapshot
Tourist booking behaviour: The roles of price sensitivity, e-servicescape, and perceived risk
inferred← citeshttps://doi.org/10.46336/ijbesd.v5i2.610openalex-snapshot
Digital Marketing Strategies and Performance of Tour Operators Supply Chain in the Tourism Industry
inferred← citeshttps://doi.org/10.46402/2023.01.21openalex-snapshot
Impact of social media marketing in Indian tourism sector with respect to Gujarat - A literature review
inferred← citeshttps://doi.org/10.46609/ijsser.2023.v08i11.016openalex-snapshot
DOES EWOM AFFECTS GEN Z DECISION IN ONLINE BOOKING HOTEL APPLICATION?
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