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Exploring the determinants of and predicting the helpfulness of online user reviews using decision trees

https://doi.org/10.1108/md-06-2016-0398
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

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Case-based reasoning
inferredcites →https://doi.org/10.1002/cb.1372openalex-snapshot
Perceived helpfulness of online consumer reviews: The role of message content and style
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A Model for Evaluating the Quality of User-Created Documents
inferredcites →https://doi.org/10.1016/j.chb.2012.03.015openalex-snapshot
Does source matter? Examining source effects in online product reviews
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A study of factors that contribute to online review helpfulness
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A concept-level approach to the analysis of online review helpfulness
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Quality evaluation of product reviews using an information quality framework
inferredcites →https://doi.org/10.1016/j.dss.2010.11.009openalex-snapshot
Exploring determinants of voting for the “helpfulness” of online user reviews: A text mining approach
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Nearest-neighbor-based approach to time-series classification
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What drives consumers to spread electronic word of mouth in online consumer-opinion platforms
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To whom should I listen? Finding reputable reviewers in opinion-sharing communities
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The influence of reviewer engagement characteristics on online review helpfulness: A text regression model
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On the brink: Predicting business failure with mobile location-based checkins
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Evaluating content quality and helpfulness of online product reviews: The interplay of review helpfulness vs. review content
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AMAZING: A sentiment mining and retrieval system
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Discovering business intelligence from online product reviews: A rule-induction framework
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A fuzzy nearest neighbor neural network statistical model for predicting demand for natural gas and energy cost savings in public buildings
inferredcites →https://doi.org/10.1016/j.eswa.2013.10.034openalex-snapshot
Predicting the helpfulness of online reviews using multilayer perceptron neural networks
inferredcites →https://doi.org/10.1016/j.jretai.2008.04.005openalex-snapshot
The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry
inferredcites →https://doi.org/10.1080/0144929x.2016.1173099openalex-snapshot
The determinants of helpfulness of online reviews
inferredcites →https://doi.org/10.1080/07421222.2016.1205907openalex-snapshot
What Online Reviewer Behaviors Really Matter? Effects of Verbal and Nonverbal Behaviors on Detection of Fake Online Reviews
inferredcites →https://doi.org/10.1080/10864415.2016.1061471openalex-snapshot
How Do Expressed Emotions Affect the Helpfulness of a Product Review? Evidence from Reviews Using Latent Semantic Analysis
inferredcites →https://doi.org/10.1080/15252019.2005.10722109openalex-snapshot
Consumer Awareness and Use of Product Review Websites
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Factors enhancing the posting of negative behavior in social media and its impact on venting negative emotions
inferredcites →https://doi.org/10.1108/oir-02-2014-0047openalex-snapshot
A theoretical framework to identify authentic online reviews
inferredcites →https://doi.org/10.1108/oir-04-2014-0089openalex-snapshot
Examining the antecedents of persuasive eWOM messages in social media
inferredcites →https://doi.org/10.1109/tkde.2010.188openalex-snapshot
Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics
inferredcites →https://doi.org/10.1145/1183614.1183626openalex-snapshot
Utility scoring of product reviews
inferredcites →https://doi.org/10.1145/1518701.1518848openalex-snapshot
'Helpfulness' in online communities
inferredcites →https://doi.org/10.1287/isre.1070.0154openalex-snapshot
Self-Selection and Information Role of Online Product Reviews
inferredcites →https://doi.org/10.1287/isre.1080.0193openalex-snapshot
Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets
inferredcites →https://doi.org/10.1287/isre.2013.0511openalex-snapshot
Online Product Reviews: Implications for Retailers and Competing Manufacturers
inferredcites →https://doi.org/10.1287/isre.2015.0617openalex-snapshot
Research Note—When Do Consumers Value Positive vs. Negative Reviews? An Empirical Investigation of Confirmation Bias in Online Word of Mouth
inferredcites →https://doi.org/10.1509/jmkr.43.3.345openalex-snapshot
The Effect of Word of Mouth on Sales: Online Book Reviews
inferredcites →https://doi.org/10.2307/20721420openalex-snapshot
What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1
inferredcites →https://doi.org/10.25300/misq/2014/38.2.10openalex-snapshot
Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews1
inferredcites →https://doi.org/10.25300/misq/2015/39.3.08openalex-snapshot
Competing for Attention: An Empirical Study of Online Reviewers’ Strategic Behavior1
inferredcites →https://doi.org/10.2753/jec1086-4415170102openalex-snapshot
The Effect of Online Consumer Reviews on New Product Sales
inferredcites →https://doi.org/10.2753/jec1086-4415170103openalex-snapshot
Shifting Selves and Product Reviews: How the Effects of Product Reviews Vary Depending on the Self-Views and Self-Regulatory Goals of Consumers
inferredcites →https://doi.org/10.2753/jec1086-4415170204openalex-snapshot
Helpfulness of Online Consumer Reviews: Readers' Objectives and Review Cues
inferredcites →https://doi.org/10.2753/jec1086-4415170404openalex-snapshot
Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features
inferredcites →https://doi.org/10.2753/mis0742-1222230207openalex-snapshot
When Online Reviews Meet Hyperdifferentiation: A Study of the Craft Beer Industry
inferredcites →https://doi.org/10.2753/mis0742-1222270204openalex-snapshot
Are Consumers More Likely to Contribute Online Reviews for Hit or Niche Products?
inferredcites →https://doi.org/10.2753/mis0742-1222270401openalex-snapshot
Product Reviews and Competition in Markets for Repeat Purchase Products
inferredcites →https://doi.org/10.2753/mis0742-1222290107openalex-snapshot
Differential Effects of Provider Recommendations and Consumer Reviews in E-Commerce Transactions: An Experimental Study
inferredcites →https://doi.org/10.5555/2017447.2017457openalex-snapshot
What makes a helpful online review? a study of customer reviews on amazon.com

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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The Influence of Online Reviews on Consumer Behaviors and Purchasing Decisions: A Narrative Review
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The effect of repeat purchase information in electronic word‐of‐mouth (eWOM) on purchase intention
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What makes a helpful online review? A meta-analysis of review characteristics
inferred← citeshttps://doi.org/10.1007/s10660-024-09919-1openalex-snapshot
Apple doesn’t fall far from the tree: Effect of extrinsic factors of online reviews on predicting useless reviews
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Unraveling the anchoring effect of seller’s show on buyer’s show to enhance review helpfulness prediction: A multi-granularity attention network model with multimodal information
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Review helpfulness prediction on e-commerce websites: A comprehensive survey
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Big data analytics and machine learning: A retrospective overview and bibliometric analysis
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The classification of online consumer reviews: A systematic literature review and integrative framework
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Customers' decision pattern based on mobile reviews in digital economy
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Trusting online shopping reviews: combinations, intervals and temporal distance
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The moderating effect of movie production efficiency on the relationship between eWOM and review helpfulness
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What makes peer review helpfulness evaluation in online review communities? An empirical research based on persuasion effect
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Learning Product Improvement from Consumer Evaluations
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Feature selection for helpfulness prediction of online product reviews: An empirical study
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Investigating the Effect of Multidimensional Review Text and Anonymity on Review Helpfulness: An Empirical Investigation in the Context of Employer Review Sites
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Using Bayesian Network to Predict Online Review Helpfulness
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Using the Social Influence of Electronic Word-of-Mouth for Predicting Product Sales: The Moderating Effect of Review or Reviewer Helpfulness and Product Type
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Development of a Model for Review Sharing in the Context of Mobile Phone Purchase Amongst Indian Millennials
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An Examination of the Data Quality of Online Reviews
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Explaining and Predicting Helpfulness and Funniness of Online Reviews on the Steam Platform
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Forecasting Model of Shrinkage in Circular Knitted Fabric Using Decision Tree Analysis
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The influence of online reviews on word of mouth behavior through consumer purchase intention in e-commerce
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