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A “Buffer” or “Boomerang?”— The Role of Corporate Reputation in Bad Times

https://doi.org/10.1177/0093650212466891
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

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Parallels between competence- versus morality-related traits and individualistic versus collectivistic values
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Image and Symbolic Leadership: Using Focus Group Research to Bridge the Gap
inferredcites →https://doi.org/10.1007/s10551-005-3244-zopenalex-snapshot
Business and Social Reputation: Exploring the Concept and Main Dimensions of Corporate Reputation
inferredcites →https://doi.org/10.1007/s10551-006-9042-4openalex-snapshot
Value Priorities as Combining Core Factors Between CSR and Reputation – A Qualitative Study
inferredcites →https://doi.org/10.1007/s10551-006-9232-0openalex-snapshot
The CSR-Quality Trade-Off: When can Corporate Social Responsibility and Corporate Ability Compensate Each Other?
inferredcites →https://doi.org/10.1007/s10551-006-9257-4openalex-snapshot
The Promise of a Managerial Values Approach to Corporate Philanthropy
inferredcites →https://doi.org/10.1016/0002-8223(94)92216-0openalex-snapshot
Harvard business review
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Responding to product liability crises
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Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis
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Brand crises: The roles of brand familiarity and crisis relevance in determining the impact on brand evaluations
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When more blame is better than less: The implications of internal vs. external attributions for the repair of trust after a competence- vs. integrity-based trust violation
inferredcites →https://doi.org/10.1027/1016-9040.10.1.60openalex-snapshot
Affective Concomitants of Information on Morality and Competence
inferredcites →https://doi.org/10.1037/0021-9010.89.1.104openalex-snapshot
Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Competence- Versus Integrity-Based Trust Violations.
inferredcites →https://doi.org/10.1037/0021-9010.92.4.893openalex-snapshot
Silence speaks volumes: The effectiveness of reticence in comparison to apology and denial for responding to integrity- and competence-based trust violations.
inferredcites →https://doi.org/10.1037/0022-3514.52.4.689openalex-snapshot
Social judgment and social memory: The role of cue diagnosticity in negativity, positivity, and extremity biases.
inferredcites →https://doi.org/10.1037/0022-3514.67.2.222openalex-snapshot
Multiple meanings of behavior: Construing actions in terms of competence or morality.
inferredcites →https://doi.org/10.1057/bm.2000.10openalex-snapshot
The Reputation QuotientSM: A multi-stakeholder measure of corporate reputation
inferredcites →https://doi.org/10.1057/crr.2010.23openalex-snapshot
Impacts of Reputation for Quality on Perceptions of Company Responsibility and Product-related Dangers in times of Product-recall and Public Complaints Crises: Results from an Empirical Investigation
inferredcites →https://doi.org/10.1057/palgrave.crr.1540024openalex-snapshot
The Reputational Landscape
inferredcites →https://doi.org/10.1057/palgrave.crr.1540096openalex-snapshot
Reputation as Reservoir: Buffering Against Loss in Times of Economic Crisis
inferredcites →https://doi.org/10.1057/palgrave.crr.1540137openalex-snapshot
The Personification Metaphor as a Measurement Approach for Corporate Reputation
inferredcites →https://doi.org/10.1057/palgrave.crr.1540216openalex-snapshot
A Corporate Character Scale to Assess Employee and Customer Views of Organization Reputation
inferredcites →https://doi.org/10.1080/0363452042000307498openalex-snapshot
Social norms and expectancy violation theories: assessing the effectiveness of health communication campaigns
inferredcites →https://doi.org/10.1080/03637750009376500openalex-snapshot
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inferredcites →https://doi.org/10.1080/1062726x.2013.795865openalex-snapshot
Understanding Reputational Crisis: Definition, Properties, and Consequences
inferredcites →https://doi.org/10.1080/13527260701856525openalex-snapshot
Value orientations and consumer expectations of Corporate Social Responsibility
inferredcites →https://doi.org/10.1108/03090560110382048openalex-snapshot
Relationships between personal and corporate reputation
inferredcites →https://doi.org/10.1108/03090560110382084openalex-snapshot
Corporate reputation, trait covariation and the averaging principle ‐ The case of the UK pensions mis‐selling scandal
inferredcites →https://doi.org/10.1108/03090569410055265openalex-snapshot
The Hidden Crisis in Product‐harm Crisis Management
inferredcites →https://doi.org/10.1108/09564239810238848openalex-snapshot
On the relationship between perceived service quality, service loyalty and switching costs
inferredcites →https://doi.org/10.1108/10610429710175646openalex-snapshot
Corporate reputation: concept and measurement
inferredcites →https://doi.org/10.1108/13632540610664698openalex-snapshot
Unpacking the halo effect: reputation and crisis management
inferredcites →https://doi.org/10.1111/j.1468-2958.1993.tb00316.xopenalex-snapshot
Effects of Communication Expectancies, Actual Communication, and Expectancy Disconfirmation on Evaluations of Communicators and Their Communication Behavior
inferredcites →https://doi.org/10.1177/0021943603261748openalex-snapshot
Consumer Reaction to Negative Publicity: Effects of Corporate Reputation, Response, and Responsibility for a Crisis Event
inferredcites →https://doi.org/10.1177/0093650204267936openalex-snapshot
Audience-Oriented Approach to Crisis Communication:
inferredcites →https://doi.org/10.1177/0093650210378229openalex-snapshot
Online Pauses and Silence: Chronemic Expectancy Violations in Written Computer-Mediated Communication
inferredcites →https://doi.org/10.1177/089331802237233openalex-snapshot
Helping Crisis Managers Protect Reputational Assets
inferredcites →https://doi.org/10.1207/s1532754xjprr0301-4_1openalex-snapshot
The Chief Executive Officer's Internal Communication Role: A Benchmark Program of Research
inferredcites →https://doi.org/10.1207/s1532754xjprr0502_04openalex-snapshot
Image and Symbolic Leadership: Using Focus Group Research to Bridge the Gaps
inferredcites →https://doi.org/10.1207/s1532754xjprr1603_1openalex-snapshot
A Relational Approach Examining the Interplay of Prior Reputation and Immediate Response to a Crisis
inferredcites →https://doi.org/10.1287/orsc.1050.0175openalex-snapshot
The Liability of Good Reputation: A Study of Product Recalls in the U.S. Automobile Industry
inferredcites →https://doi.org/10.1509/jmkr.37.2.203.18734openalex-snapshot
Consumer Response to Negative Publicity: The Moderating Role of Commitment
inferredcites →https://doi.org/10.1509/jmkr.37.2.215.18729openalex-snapshot
Impact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations
inferredcites →https://doi.org/10.1515/9781503620766openalex-snapshot
A Theory of Cognitive Dissonance
inferredcites →https://doi.org/10.2307/1252190openalex-snapshot
The Company and the Product: Corporate Associations and Consumer Product Responses
inferredcites →https://doi.org/10.2307/256324openalex-snapshot
WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY.
inferredcites →https://doi.org/10.2307/41166219openalex-snapshot
Corporate Reputations: Should You Compete on Yours?
inferredcites →https://doi.org/10.4018/978-1-59904-423-1.ch001openalex-snapshot
The Chief Executive Officer
inferredcites →https://doi.org/10.4135/9781412976046.n23openalex-snapshot
Nonverbal Influence
inferredcites →https://doi.org/10.4324/9781912282432openalex-snapshot
A Theory of Cognitive Dissonance
inferredcites →https://doi.org/10.5465/amj.2009.37308247openalex-snapshot
Character, Conformity, or the Bottom Line? How and Why Downsizing Affected Corporate Reputation
inferredcites →https://doi.org/10.5465/amj.2010.54533222openalex-snapshot
A Tale of Two Assets: The Effects of Firm Reputation and Celebrity on Earnings Surprises and Investors' Reactions
inferredcites →https://doi.org/10.5465/amr.1979.4498296openalex-snapshot
A Three-Dimensional Conceptual Model of Corporate Performance
inferredcites →https://doi.org/10.5465/amr.2009.35713324openalex-snapshot
Contextual Factors Surrounding Reputation Damage With Potential Implications for Reputation Repair
inferredcites →https://doi.org/10.5860/choice.39-0405openalex-snapshot
Creating corporate reputations: identity, image, and performance

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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The Effects of the Financial Crisis on the Organizational Reputation of Banks: An Empirical Analysis of Newspaper Articles
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Corporate Social Irresponsibility of African Firms Across the Continent: Does Leaving the Path of Social Responsibility Hurt Shareholder Value?
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Felt betrayed or resisted? The impact of pre‐crisis corporate social responsibility reputation on post‐crisis consumer reactions and retaliatory behavioral intentions
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How Corporate Reputation Disclosures Affect Stakeholders’ Behavioral Intentions: Mediating Mechanisms of Perceived Organizational Performance and Corporate Reputation
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Theoretical Insights of CSR Research in Communication from 1980 to 2018: A Bibliometric Network Analysis
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Does CSR Matter for Nonprofit Organizations? Testing the Link Between CSR Performance and Trustworthiness in the Nonprofit Versus For-Profit Domain
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Impact of customers’ perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry: The role of corporate reputation
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When the accuser meets the accused: Exploring the role of nonprofit legitimacy and CSR reputation in corporate social irresponsibility
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Buffer or burden? The role of corporate reputation in the market valuation effects of suppliers’ human rights controversies
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LGBTQ+ customers' responses to brand transgression
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How does CSR timing impact tourist responses in crises: Moderated effect of CSR history and crisis history
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Differentiated Consumer Forgiveness for Different Corporate Social Irresponsibility Domains: The Moderating Role of Corporate Reputation and Patriotism
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Digital war for talent: How profile reputations on company rating platforms drive job seekers' application intentions
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Emotional crisis communication
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The effect of bad reputation: The occurrence of crisis, corporate social responsibility, and perceptions of hypocrisy and attitudes toward a company
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Legitimacy through CSR disclosures? The advantage outweighs the disadvantages
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Communication in times of crisis: The stakeholder relationship under pressure
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Hybrid happening: Organizational reputations in corporate crises
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Does severity matter?: An investigation of crisis severity from defensive attribution theory perspective
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Economics or ethics? Exploring the role of CSR expectations in explaining consumers’ perceptions, motivations, and active communication behaviors about corporate misconduct
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CEOs’ political tweets and perceived authenticity: Can expectancy violation be a pleasant surprise?
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The interplay between post-crisis response strategy and pre-crisis corporate associations in the context of CSR crises
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When an organization violates public expectations: A comparative analysis of sustainability communication for corporate and nonprofit organizations
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Attenuating public skepticism: Effects of pre-crisis corporate engagement and post-crisis CSR initiatives on corporate evaluations
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Online firestorms in social media: Comparative research between China Weibo and USA Twitter
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Morality rules: Understanding the role of prior reputation in consequences of scansis
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When culture and ethics meet: Understanding the dynamics between cultural dimensions, moral orientations, moral inequity, and commitment in the context of corporate misconduct allegations
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Silence is golden? Mitigating different types of online firestorms of Fortune 100 corporations on Twitter
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Different shades of green deception. Greenwashing’s adverse effects on corporate image and credibility
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What constitutes an organizational crisis? A scoping review and a conceptual model of crises as stakeholder perceptions (CASPER Model)
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Excessive financialization and “Original Sin Theory”: Redemption from corporate reputation
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ESG and firms’ exploitative versus exploratory innovation: Evidence from a large language model approach
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Are socially responsible firms in the U.S. tourism and hospitality industry better off during COVID-19?
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Economic News: Antecedents and Effects
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Does being socially responsible buffer reputation loss in a product crisis? The moderating role of lay theory of corporate social responsibility
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Testing the Buffering and Boomerang Effects of CSR Practices on Consumers’ Perception of a Corporation during a Crisis
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Impact of the Reputation Quotient® on Investment Performance
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Does brand authenticity alleviate the effect of brand scandals?
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Understanding a Leader’s Behaviour: Revisiting the Role of Reputation Management in Leadership Research
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How to Fix a Lie? The Formation of Volkswagen’s Post-crisis Reputation Among the German Public
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Is Reputation for Corporate Social Responsibility a Double-Edged Sword? Lessons from Investor Reactions on Foreign Companies Activity in Russia During the Invasion of Ukraine
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Forgiving the Algorithm? Consumer Responses to AI- vs. Human-Created Misrepresentative Ads
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Sports sponsorship and the risks of ambush marketing: the moderating role of corporate reputation in the effects of disclosure of ambush marketers on attitudes and beliefs towards corporations
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Does the perception of incongruence hurt more? Customers’ responses to CSR crises affecting the main reputation dimension of a company
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Advice Utilization From Predictive Analytics Tools: The Trend is Your Friend
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The power to be true: how does a sense of power discourage travel photo editing on social media?
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Examining Loggers’ Attitudes and Behaviors Toward Invasive Forest Plants: A Minnesota Case Study
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Examining the joint impact of relationship norms and service failure severity on consumer responses
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The effect of CSR expectancy violation: value from expectancy violation theory and confirmation bias
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‘I’ll stand by you:’ understanding customers’ moral decoupling processes and supportive behavioral intentions in cases of corporate misconduct
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Buffering Negative News: Individual-level Effects of Company Visibility, Tone, and Pre-existing Attitudes on Corporate Reputation
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The Heritage Heuristic: Strategic Benefits of Organizational Heritage Communication in Managing Negative Publicity
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No long-term consequences for social irresponsibility? Adidas’ rent incident during the COVID-19 pandemic in Germany
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The greenwashing effects on corporate reputation and brand hate, through environmental performance and green perceived risk
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Stakeholder group influence on media reputation in crisis periods
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The buffering effects of CSR reputation in times of product-harm crisis
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The impact of CSR on nonprofit outcomes: how the choice of corporate partner influences reputation and supportive intentions
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How does ambiguous green communication dampen self-brand connection? From the perspective of expectancy violation theory
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Recency effects in the buffering of negative news by corporate social responsibility advertising
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More than just a family affair? The preventive effect of privatized CEO communication on the perception of an organization in crisis
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When does good or bad news go viral? Morality and competence as moderators in corporate news sharing
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CSR as crisis risk: expanding how we conceptualize the relationship
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Mixed or mismatch? Novel approaches to the interplay of prior associations and crisis response strategies
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Calling out the laggards: shareholder activism and board gender diversity
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Brand betrayal and moral judgment: consumers’ responses to M&A of local foodservice brands
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Influence of pre-crisis reputation and COO on diminishing a product-harm crisis
inferred← citeshttps://doi.org/10.1108/jcom-03-2025-0094openalex-snapshot
Does time heal corporate crisis wounds? The lasting effects of greenwashing and how proactive transparency can steal thunder
inferred← citeshttps://doi.org/10.1108/jcom-09-2023-0095openalex-snapshot
CSR in times of crisis: why CSR activities can be both a blessing and burden during an organizational crisis
inferred← citeshttps://doi.org/10.1108/jepp-04-2021-0044openalex-snapshot
Sustainability project partnerships in times of crisis: conceptual framework and implications for stakeholder integration
inferred← citeshttps://doi.org/10.1108/jima-04-2017-0040openalex-snapshot
Contrasting the drivers of customer loyalty; financing and depositor customer, single and dual customer, in Indonesian Islamic bank
inferred← citeshttps://doi.org/10.1108/jpbm-01-2020-2731openalex-snapshot
Exploring consumers’ attitude formation toward their own brands when in crisis: cross-national comparisons between USA and China
inferred← citeshttps://doi.org/10.1108/jpbm-07-2023-4588openalex-snapshot
Investigating brand-issue fit in corporate social advocacy from the perspective of expectancy violation
inferred← citeshttps://doi.org/10.1108/jpbm-09-2023-4704openalex-snapshot
A committed brand facing moral dilemma crises: the role of inferred goodwill and self-brand connection in consumer regret
inferred← citeshttps://doi.org/10.1108/jsm-11-2023-0415openalex-snapshot
I can’t get satisfaction: examining the moderating role of service brand authenticity in the relationship of imperfect experiences and satisfaction
inferred← citeshttps://doi.org/10.1108/pr-09-2019-0510openalex-snapshot
Negative publicity and potential applicants' intention to apply amid a discrimination scandal: a moderated mediation model
inferred← citeshttps://doi.org/10.1108/qram-04-2014-0038openalex-snapshot
Pressures for sustainability practices in an oil and gas company: evidence from Sudan
inferred← citeshttps://doi.org/10.1108/s1475-148820220000025002openalex-snapshot
The Effects of CSR Reputation and CSR Crisis Response Strategy on Investor Judgments
inferred← citeshttps://doi.org/10.1108/srj-07-2021-0301openalex-snapshot
CSR crises from the consumers’ perspective: a multidimensional typology and future research agenda
inferred← citeshttps://doi.org/10.1111/1468-5973.12404openalex-snapshot
Ability or social responsibility? Highlighting the effects of precrisis attitudinal foundations and certainty in product harm crises
inferred← citeshttps://doi.org/10.1111/1468-5973.12446openalex-snapshot
The impacts of social media bandwagon cues on public demand for regulatory intervention during corporate crises
inferred← citeshttps://doi.org/10.1111/1468-5973.70246openalex-snapshot
The Impact of Crisis Magnitude in the Context of Corporate Ability and Corporate Social Responsibility Crises: The Roles of Expectancy Violations and Emotions
inferred← citeshttps://doi.org/10.1111/1911-3846.12838openalex-snapshot
Building Trust with Material and Immaterial Corporate Social Responsibility: Benefits and Consequences*
inferred← citeshttps://doi.org/10.1111/basr.12250openalex-snapshot
Corporate sustainability crisis: Theoretical framework and stakeholder‐oriented typology
inferred← citeshttps://doi.org/10.1111/beer.12735openalex-snapshot
Genuine CSR motive and organizational attractiveness: The effects of a Company's inconsistent CSR behaviors on moral jobseekers
inferred← citeshttps://doi.org/10.1111/beer.70023openalex-snapshot
ESG Controversies and Firm Value in Times of Crisis: The Effects of Contextual Factors
inferred← citeshttps://doi.org/10.1111/ijmr.12311openalex-snapshot
The social regulation of corporate social irresponsibility: Reviewing the contribution of corporate reputation
inferred← citeshttps://doi.org/10.1111/joms.12525openalex-snapshot
Too Much of a Good Thing? The Boomerang Effect of Firms’ Investments on Corporate Social Responsibility during Product Recalls
inferred← citeshttps://doi.org/10.1177/0007650315627996openalex-snapshot
From Doing Good to Looking Even Better : The Dynamics of CSR and Reputation
inferred← citeshttps://doi.org/10.1177/0007650318816512openalex-snapshot
The Effects of Financial Crisis on the Organizational Reputation of Banks: An Empirical Analysis of Newspaper Articles
inferred← citeshttps://doi.org/10.1177/00076503241271255openalex-snapshot
Fooling Them, Not Me? How Fake News Affects Evaluators’ Reputation Judgments and Behavioral Intentions
inferred← citeshttps://doi.org/10.1177/0093650217733361openalex-snapshot
How Consumers’ Pre-Crisis Associations and Attitude Certainty Impact Their Responses to Different Crises
inferred← citeshttps://doi.org/10.1177/0093650218784483openalex-snapshot
Unpacking the Effects of Alleged Gender Discrimination in the Corporate Workplace on Consumers’ Affective Responses and Relational Perceptions
inferred← citeshttps://doi.org/10.1177/08933189211025322openalex-snapshot
The Impact of the CSR-Embedded Crisis Response: The Role of Values Congruence between Leadership Styles and CSR Motives
inferred← citeshttps://doi.org/10.1177/08997640211062666openalex-snapshot
Comparing the Effectiveness of Post-Scandal Apologies From Nonprofit and Commercial Organizations: An Extension of the Moral Disillusionment Model
inferred← citeshttps://doi.org/10.1177/1069031x20983806openalex-snapshot
Not All Wrongdoers Are Equal in the Public Eye: A Moderated Mediation Model of Country Stereotypes, Condemning Emotions, and Retaliatory Intent in Corporate Crises
inferred← citeshttps://doi.org/10.1177/1077699019835903openalex-snapshot
Do Ethics Matter? Investigating Donor Responses to Primary and Tertiary Ethical Violations
inferred← citeshttps://doi.org/10.1177/1077699020958756openalex-snapshot
Understanding Customers’ Reactions to Allegations of Corporate Environmental Irresponsibility
inferred← citeshttps://doi.org/10.1177/10860266211068878openalex-snapshot
Cut Them Loose? Firms’ Response Strategies to Environmental Misconduct by Supplying Firms
inferred← citeshttps://doi.org/10.1177/2329488420907119openalex-snapshot
The Price of Good Friendships: Examining the Roles of Relationship Norms and Perceived Controllability in Service Failure Encounters
inferred← citeshttps://doi.org/10.1177/23294884261437405openalex-snapshot
Gen Z and Social Change: Examining the Effect of Corporate Social Advocacy Expectancy Violations on Positive and Negative Behavioral Intentions
inferred← citeshttps://doi.org/10.1177/23294906251340964openalex-snapshot
Determining Crisis Communication Strategies Based on Country-of-Origin Cues
inferred← citeshttps://doi.org/10.1353/jsm.2019.0001openalex-snapshot
Identification and Crisis: An Exploration Into the Influence of Sports Identification on Stakeholder Perceptions of Sports-Related Crisis
inferred← citeshttps://doi.org/10.1362/204440821x16206324311178openalex-snapshot
The challenge of building a favourable reputation for social businesses
inferred← citeshttps://doi.org/10.1371/journal.pone.0257323openalex-snapshot
Individual corporate reputation and perception of collective corporate reputation regarding stock market investments
inferred← citeshttps://doi.org/10.15388/im.2023.96.72openalex-snapshot
Komunikacijos specialistų vaidmens paradoksas: atotrūkis tarp teorinio ir praktinio požiūrių ir jį lemiantys veiksniai
inferred← citeshttps://doi.org/10.20381/ruor-26818openalex-snapshot
Shareholder Values and a Story of Corporate Social and Environmental Negative Events
inferred← citeshttps://doi.org/10.20879/kjjcs.2019.63.2.005openalex-snapshot
The Effects of Stealing Thunder, Pre-crisis Reputation and Types of Crisis Based on Safety on Public’s Authenticity Perception and Crisis Communication Reactive Behavior
inferred← citeshttps://doi.org/10.20879/kjjcs.2020.64.2.001openalex-snapshot
A Study of Public Reactive Communication Behavior regarding Negative Product Information : Focusing on Corporation’s Reputation and Contact Media Type (Web Portal and Facebook)
inferred← citeshttps://doi.org/10.20879/kjjcs.2024.68.3.008openalex-snapshot
Actions Speak Louder than Words : Effects of CEO's Ethical Behavior-Related Rumor Response Messages and Consumers' Prior Evaluation on Positive Megaphoning Intentions
inferred← citeshttps://doi.org/10.20900/jsr.20200032openalex-snapshot
CSR Reputation as a Prediposition Factor in a Product-Harm Crisis: Applying Affective Disposition Theory and SCCT
inferred← citeshttps://doi.org/10.20900/jsr20200032openalex-snapshot
CSR Reputation as a Prediposition Factor in a Product-Harm Crisis: Applying Affective Disposition Theory and SCCT
inferred← citeshttps://doi.org/10.21121/eab.20250306openalex-snapshot
Analyzing Brand Hate and Greenwashing: Purchase Intentions of Airline Passengers in Turkey
inferred← citeshttps://doi.org/10.2139/ssrn.5375109openalex-snapshot
The Effects of Corporate Reputation and Compensation Disclosure on Investor Judgments
inferred← citeshttps://doi.org/10.2308/bria-19-009openalex-snapshot
Investors' Interpretations of Imprecise Standards and Their Perceptions of Earnings Management by Reputable Companies
inferred← citeshttps://doi.org/10.29119/1641-3466.2023.184.17openalex-snapshot
How do individual investors rate the significance of the social aspects of corporate reputation? Evidence from Poland
inferred← citeshttps://doi.org/10.30658/jicrcr.5.2.2openalex-snapshot
Buffer or Backfire? Effects of Corporate Social Responsibility Activities in Organizational Crises
inferred← citeshttps://doi.org/10.31921/doxacom.n37a1925openalex-snapshot
Examining reputation from a communication perspective: A systematic review
inferred← citeshttps://doi.org/10.32469/10355/85806openalex-snapshot
Internal crisis communication : the effects of negative employee-organization relationships and negative emotions on reputation and employees' unsupportive behavior
inferred← citeshttps://doi.org/10.32709/akusosbil.481478openalex-snapshot
Kurumsal Yetkinlik ile Satın Alma Niyeti Arasındaki İlişkide Müşteri Kurum Özdeşlemesi ve Algılanan Olumsuz Duyurumun Etkisine Yönelik Bir Araştırma
inferred← citeshttps://doi.org/10.3389/fpsyg.2020.580114openalex-snapshot
Consumer Response to Corporate Hypocrisy From the Perspective of Expectation Confirmation Theory
inferred← citeshttps://doi.org/10.3390/ijerph19148297openalex-snapshot
The Impact of CSR Perceptions on Employees’ Turnover Intention during the COVID-19 Crisis in China
inferred← citeshttps://doi.org/10.3390/su11092586openalex-snapshot
Incorporating the Concepts of Sharing-In and Sharing-Out in CSR: Australian Consumers’ Perspective
inferred← citeshttps://doi.org/10.3390/su14052534openalex-snapshot
We’re All in This Together: Legitimacy and Coronavirus-Oriented CSR Messaging
inferred← citeshttps://doi.org/10.3390/su14052763openalex-snapshot
Examining the Impact of Issue Salience, Issue Proximity, Situational Motivation, and Communicative Behaviors on Environmental CSR Outcomes
inferred← citeshttps://doi.org/10.3390/su18020795openalex-snapshot
Does ESG Rating Divergence Undermine the Insurance-like Effect of ESG? Evidence from Financial Restatements in China
inferred← citeshttps://doi.org/10.3390/su8070626openalex-snapshot
The Ethical Judgment and Moral Reaction to the Product-Harm Crisis: Theoretical Model and Empirical Research
inferred← citeshttps://doi.org/10.3724/sp.j.1042.2014.01075openalex-snapshot
Corporate Hypocrisy in Corporate Social Responsibility Initiatives: Structure and Scale Development
inferred← citeshttps://doi.org/10.3724/sp.j.1042.2026.0175openalex-snapshot
“既往不咎”还是“耿耿于怀”: 品牌违规效应及其心理机制
inferred← citeshttps://doi.org/10.3846/btp.2021.12586openalex-snapshot
BRAND CRISIS RESPONSE STRATEGIES: A TYPOLOGIES CONTINUUM
inferred← citeshttps://doi.org/10.5937/megrev2501161sopenalex-snapshot
Corporate security and protection of company reputation in crisis situations
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