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Can a Ceo's Authentic Communication Protect an Organization's Reputation? Insights from Monitoring Publics' Social Media Reactions Toward Zoom's Layoff Announcement
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Outgoing claims: the papers this work cites, builds on, or argues with.
inferredcites →https://doi.org/10.1007/s10260-019-00504-7openalex-extracted
Monitoring rare categories in sentiment and opinion analysis: a Milan mega event on Twitter platform
inferredcites →https://doi.org/10.1007/s11135-022-01488-5openalex-extracted
Comparing public responses to apologies: examining crisis communication strategies using network analysis and topic modeling
inferredcites →https://doi.org/10.1016/c2020-0-03610-8openalex-extracted
Computational Intelligence Applications for Text and Sentiment Data Analysis
inferredcites →https://doi.org/10.1016/j.ijhm.2021.102912openalex-extracted
COVID-19-induced layoff, survivors’ COVID-19-related stress and performance in hospitality industry: The moderating role of social support
inferredcites →https://doi.org/10.1016/j.ijresmar.2023.06.002openalex-extracted
How firm communication affects the impact of layoff announcements on brand strength over time
inferredcites →https://doi.org/10.1016/j.im.2018.09.012openalex-extracted
Information technologies and downsizing: Examining their impact on economic performance
inferredcites →https://doi.org/10.1016/j.inffus.2016.11.011openalex-extracted
Fusing and mining opinions for reputation generation
inferredcites →https://doi.org/10.1016/j.intman.2017.12.002openalex-extracted
The Moderating Role of Power Distance on the Reaction of Consumers to the CEO as a Spokesperson During a Product Harm Crisis: Insights From China and South Korea
inferredcites →https://doi.org/10.1016/j.jbusres.2023.114084openalex-extracted
How verbal and non-verbal cues in a CEO apology for a corporate crisis affect a firm’s social disapproval
inferredcites →https://doi.org/10.1016/j.pubrev.2012.04.004openalex-extracted
The paracrisis: The challenges created by publicly managing crisis prevention
inferredcites →https://doi.org/10.1016/j.pubrev.2016.03.012openalex-extracted
Clarifying ethics terms in public relations from A to V, authenticity to virtue
inferredcites →https://doi.org/10.1016/j.pubrev.2016.08.001openalex-extracted
Public engagement with CEOs on social media: Motivations and relational outcomes
inferredcites →https://doi.org/10.1016/j.pubrev.2016.10.004openalex-extracted
Self-mocking crisis strategy on social media: Focusing on Alibaba chairman Jack Ma in China
inferredcites →https://doi.org/10.1016/j.pubrev.2017.02.018openalex-extracted
Public information officers’ social media monitoring during the Zika virus crisis, a global health threat surrounded by public uncertainty
inferredcites →https://doi.org/10.1016/j.pubrev.2018.10.007openalex-extracted
The impact of expressing mixed valence emotions in organizational crisis communication on consumer’s negative word-of-mouth intention
inferredcites →https://doi.org/10.1016/j.pubrev.2019.02.005openalex-extracted
Factors affecting social presence and word-of-mouth in corporate social responsibility communication: Tone of voice, message framing, and online medium type
inferredcites →https://doi.org/10.1016/j.pubrev.2019.05.006openalex-extracted
CEOs’ political tweets and perceived authenticity: Can expectancy violation be a pleasant surprise?
inferredcites →https://doi.org/10.1016/j.pubrev.2020.101892openalex-extracted
Exploring customers’ situational and word-of-mouth motivations in corporate misconduct
inferredcites →https://doi.org/10.1016/j.pubrev.2021.102071openalex-extracted
Effects of Issue Ownership, Perceived Fit, and Authenticity in Corporate Social Advocacy on Corporate Reputation
inferredcites →https://doi.org/10.1016/j.pubrev.2021.102078openalex-extracted
The impact of startup CEO communication on employee relational and behavioral outcomes: Responsiveness, assertiveness, and authenticity
inferredcites →https://doi.org/10.1016/j.pubrev.2023.102312openalex-extracted
Enhancing young consumer’s relational and behavioral outcomes: The impact of CEO activism authenticity and value alignment
inferredcites →https://doi.org/10.1016/j.scaman.2017.11.004openalex-extracted
Downsizing and the fragility of corporate reputation: An analysis of the impact of contextual factors
inferredcites →https://doi.org/10.1016/j.trpro.2022.06.284openalex-extracted
Emotional Intelligence after Corporate Downsizing during Covid-19 Era: a Case Study of Thai Airways’ Flight Attendants
inferredcites →https://doi.org/10.1027/1866-5888/a000246openalex-extracted
Being Oneself and Doing Great
inferredcites →https://doi.org/10.1057/s41299-018-0057-4openalex-extracted
Brand Crisis-Sentiment Analysis of User-Generated Comments About @Maggi on Facebook
inferredcites →https://doi.org/10.1063/5.0181966openalex-extracted
Sentiment analysis of banking risk profile determination: The case study of bank XYZ
inferredcites →https://doi.org/10.1080/1062726x.2012.690255openalex-extracted
The Authentic Enterprise: Another Buzz Word, or a True Driver of Quality Relationships?
inferredcites →https://doi.org/10.1080/1062726x.2022.2048953openalex-extracted
Linking Authenticity in CSR Communication to Organization-Public Relationship Outcomes: Integrating Theories of Impression Management and Relationship Management
inferredcites →https://doi.org/10.1108/jcom-03-2013-0015openalex-extracted
How publics react to crisis communication efforts
inferredcites →https://doi.org/10.1108/jcom-09-2022-0105openalex-extracted
Goodwill or just for show? The effects of different corporate social justice statements and the role of perceived authenticity
inferredcites →https://doi.org/10.1111/1748-8583.12442openalex-extracted
From being sacked to being unwell: A conservation of resources view on the effects of psychological contract violation on layoff victims' wellbeing
inferredcites →https://doi.org/10.1111/joop.12197openalex-extracted
Prototypical supervisors shape lay‐off victims’ experiences of top management justice and organizational support
inferredcites →https://doi.org/10.1177/0261927x20967703openalex-extracted
Language, Psychology, and New New Media: The Hyperpersonal Model of Mediated Communication at Twenty-Five Years
inferredcites →https://doi.org/10.1177/2056305118797724openalex-extracted
Turning Words Into Consumer Preferences: How Sentiment Analysis Is Framed in Research and the News Media
inferredcites →https://doi.org/10.1177/23294884221126489openalex-extracted
Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation
inferredcites →https://doi.org/10.14569/ijacsa.2021.0120730openalex-extracted
LSTM, VADER and TF-IDF based Hybrid Sentiment Analysis Model
inferredcites →https://doi.org/10.1609/icwsm.v8i1.14550openalex-extracted
VADER: A Parsimonious Rule-Based Model for Sentiment Analysis of Social Media Text
inferredcites →https://doi.org/10.3390/admsci13100219openalex-extracted
How Does Authentic Leadership Boost Work Engagement? Exploring the Mediating Role of Work Meaningfulness and Work–Family Enrichment
inferredcites →https://doi.org/10.6007/ijarbss/v6-i2/2023openalex-extracted
A Comparison between the Styles of Transformational Leaders and Authentic Leaders in Crisis Management
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