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Metadiscourse in Corporate Apologies: Strategies for Persuasion and Image Restoration
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inferredcites →https://doi.org/10.1007/978-1-4757-0202-6_7openalex-extracted
Persuasive Communication
inferredcites →https://doi.org/10.1007/s10551-019-04233-5openalex-extracted
Surviving a Crisis: How Crisis Type and Psychological Distance Can Inform Corporate Crisis Responses
inferredcites →https://doi.org/10.1016/0019-8501(86)90051-9openalex-extracted
Managing your corporate images
inferredcites →https://doi.org/10.1016/0363-8111(95)90037-3openalex-extracted
Public relations vs. legal strategies in organizational crisis decisions
inferredcites →https://doi.org/10.1016/j.bushor.2014.10.003openalex-extracted
The value of communication during a crisis: Insights from strategic communication research
inferredcites →https://doi.org/10.1016/j.pragma.2004.03.003openalex-extracted
The intonation of Please-requests: a corpus-based study
inferredcites →https://doi.org/10.1016/j.pragma.2006.07.003openalex-extracted
Metadiscourse: Exploring Interaction in Writing
inferredcites →https://doi.org/10.1016/j.pragma.2013.12.003openalex-extracted
Saying ‘sorry’: Corporate apologies posted on Twitter
inferredcites →https://doi.org/10.1016/j.pragma.2018.06.015openalex-extracted
Using metadiscourse in making persuasive attempts through workplace request emails
inferredcites →https://doi.org/10.1016/j.pubrev.2021.102080openalex-extracted
Changing Perspectives: Managerial and Legal Considerations Regarding Crisis Communication
inferredcites →https://doi.org/10.1016/s0363-8111(97)90023-0openalex-extracted
Image repair discourse and crisis communication
inferredcites →https://doi.org/10.1016/s0378-2166(01)80026-6openalex-extracted
Persuasion and advertising English: Metadiscourse in slogans and headlines
inferredcites →https://doi.org/10.1017/cbo9781139173438openalex-extracted
Speech Acts: An Essay in the Philosophy of Language
inferredcites →https://doi.org/10.1080/10510979509368435openalex-extracted
“Mistakes were made”: Organizations, apologia, and crises of social legitimacy
inferredcites →https://doi.org/10.1093/applin/5.3.196openalex-extracted
Requests and Apologies: A Cross-Cultural Study of Speech Act Realization Patterns (CCSARP)1
inferredcites →https://doi.org/10.1108/13632541211245758openalex-extracted
Amazon.com's Orwellian nightmare: exploring apology in an online environment
inferredcites →https://doi.org/10.11114/ijecs.v3i1.4817openalex-extracted
A Contrastive Study of Image Repair Strategies Between Chinese and English Corporate Apologies
inferredcites →https://doi.org/10.1177/002194369803500203openalex-extracted
Exploring Corporate Rhetoric: Metadiscourse in the CEO's Letter
inferredcites →https://doi.org/10.1177/0893318917722635openalex-extracted
What Counts as an Apology? Exploring Stakeholder Perceptions in a Hypothetical Organizational Crisis
inferredcites →https://doi.org/10.1177/08933189211012009openalex-extracted
A Discursive Analysis of Crisis Response Strategies in CEO Apologies—Drawing on Linguistic Insights from the Appraisal Framework
inferredcites →https://doi.org/10.1177/21582440211032165openalex-extracted
Using Metadiscourse to Enhance Persuasiveness in Corporate Press Releases: A Corpus-Based Study
inferredcites →https://doi.org/10.1515/jhsem-2020-0039openalex-extracted
The Use of Crisis Communication Strategies in Emergency Management
inferredcites →https://doi.org/10.2307/256723openalex-extracted
CUSTOMER PERCEPTIONS OF CORPORATE RESPONSES TO PRODUCT COMPLAINTS: THE ROLE OF EXPLANATIONS.
inferredcites →https://doi.org/10.2307/258452openalex-extracted
Corporate Cultures: The Rites and Rituals of Corporate Life
inferredcites →https://doi.org/10.2307/329626openalex-extracted
Analysing Genre: Language Use in Professional Settings
inferredcites →https://doi.org/10.2307/415759openalex-extracted
An introduction to functional grammar . 2nd edn. By M. A. K. Halliday London, Melbourne, & Auckland: Edward Arnold, 1994. Pp. XXXV, 434.
inferredcites →https://doi.org/10.2307/416471openalex-extracted
Genre analysis : English in academic and research settings. By John M. Swales (Cambridge applied linguistics series.) Cambridge & New York: Cambridge University Press, 1990. Pp. 260. Cloth $34.50, paper $15.95.
inferredcites →https://doi.org/10.3390/ijerph15091974openalex-extracted
Strategic Uses of Facebook in Zika Outbreak Communication: Implications for the Crisis and Emergency Risk Communication Model
inferredcites →https://doi.org/10.3968/12080openalex-extracted
“We Are Deeply Sorry”: Chinese Corporate Apologies Posted on Weibo
inferredcites →https://doi.org/10.5040/9781350063617openalex-extracted
Metadiscourse : Exploring Interaction in Writing
inferredcites →https://doi.org/10.5171/2015.259483openalex-extracted
Corporate Image: A Strategy for Enhancing Customer Loyalty and Profitability
inferredcites →https://doi.org/10.5296/ijl.v12i4.17182openalex-extracted
A Corpus-Based Study of Corporate Image Restoration via Public Apology
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