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Online Retailing with Instant Return Credit
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
inferredcites →https://doi.org/10.1007/s11129-015-9161-2openalex-snapshot
Consumer mending and online retailer fit-uncertainty mitigating strategies
inferredcites →https://doi.org/10.1016/0022-4359(95)90010-1openalex-snapshot
Money back guarantees in retailing: matching products to consumer tastes
inferredcites →https://doi.org/10.1016/0749-5978(90)90004-sopenalex-snapshot
From weighing to willing: Approaching a change decision through pre- or postdecisional mentation
inferredcites →https://doi.org/10.1016/j.jom.2017.07.001openalex-snapshot
How much do online consumers really value free product returns? Evidence from eBay
inferredcites →https://doi.org/10.1016/j.jretai.2015.11.002openalex-snapshot
The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review
inferredcites →https://doi.org/10.1016/s0022-4359(02)00065-9openalex-snapshot
Valuation and management of money-back guarantee options
inferredcites →https://doi.org/10.1086/209465openalex-snapshot
Mental Budgeting and Consumer Decisions
inferredcites →https://doi.org/10.1111/poms.12690openalex-snapshot
Optimal Retail Return Policies with Wardrobing
inferredcites →https://doi.org/10.1111/poms.13201openalex-snapshot
Return Window Decision in A Distribution Channel
inferredcites →https://doi.org/10.1177/0022243720921812openalex-snapshot
Free Shipping Promotions and Product Returns
inferredcites →https://doi.org/10.1287/mksc.1080.0430openalex-snapshot
The Option Value of Returns: Theory and Empirical Evidence
inferredcites →https://doi.org/10.1287/mksc.1100.0578openalex-snapshot
Optimal Reverse Channel Structure for Consumer Product Returns
inferredcites →https://doi.org/10.1287/mksc.1100.0588openalex-snapshot
“Bricks and Clicks”: The Impact of Product Returns on the Strategies of Multichannel Retailers
inferredcites →https://doi.org/10.1287/mksc.14.4.442openalex-snapshot
Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs
inferredcites →https://doi.org/10.1287/mksc.20.1.23.10201openalex-snapshot
Individual Marketing with Imperfect Targetability
inferredcites →https://doi.org/10.1287/mksc.20.2.99.10191openalex-snapshot
Reward Programs and Tacit Collusion
inferredcites →https://doi.org/10.1287/mksc.2022.0298openalex-snapshot
Consumer Search and Product Returns
inferredcites →https://doi.org/10.1287/mksc.2023.0077openalex-snapshot
Bricks Processing Returns for Clicks: Can Foes Become Friends?
inferredcites →https://doi.org/10.1287/mksc.2023.1451openalex-snapshot
Leveraging the Power of Images in Managing Product Return Rates
inferredcites →https://doi.org/10.1287/mksc.4.3.199openalex-snapshot
Mental Accounting and Consumer Choice
inferredcites →https://doi.org/10.1287/mnsc.1100.1274openalex-snapshot
Managing Consumer Returns in a Competitive Environment
inferredcites →https://doi.org/10.1287/mnsc.1110.1497openalex-snapshot
Money-Back Guarantees: Helping the Low-Quality Retailer
inferredcites →https://doi.org/10.1287/mnsc.2019.3492openalex-snapshot
Consumer Return Policies in Omnichannel Operations
inferredcites →https://doi.org/10.1287/mnsc.2019.3506openalex-snapshot
Product-Line Design in the Presence of Consumers’ Anticipated Regret
inferredcites →https://doi.org/10.1287/mnsc.2020.03042openalex-snapshot
Intraconsumer Price Discrimination with Credit Refund Policies
inferredcites →https://doi.org/10.1287/mnsc.2020.3777openalex-snapshot
Managing Opportunistic Consumer Returns in Retail Operations
inferredcites →https://doi.org/10.1287/msom.1090.0256openalex-snapshot
Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns
inferredcites →https://doi.org/10.1287/msom.2015.0570openalex-snapshot
Counteracting Strategic Purchase Deferrals: The Impact of Online Retailers’ Return Policy Decisions
inferredcites →https://doi.org/10.1287/msom.2019.0830openalex-snapshot
How Does a Return Period Policy Change Affect Multichannel Retailer Profitability?
inferredcites →https://doi.org/10.1287/serv.2013.0051openalex-snapshot
Serving Fraudulent Consumers? The Impact of Return Policies on Retailer's Profitability
inferredcites →https://doi.org/10.1509/jm.10.0419openalex-snapshot
Return Shipping Policies of Online Retailers: Normative Assumptions and the Long-Term Consequences of Fee and Free Returns
inferredcites →https://doi.org/10.1509/jmkg.73.3.35openalex-snapshot
Are Product Returns a Necessary Evil? Antecedents and Consequences
inferredcites →https://doi.org/10.1509/jmkr.38.2.157.18847openalex-snapshot
Remote Purchase Environments: The Influence of Return Policy Leniency on Two-Stage Decision Processes
inferredcites →https://doi.org/10.1509/jmr.14.0174openalex-snapshot
Perceived Risk, Product Returns, and Optimal Resource Allocation: Evidence from a Field Experiment
inferredcites →https://doi.org/10.2307/2555706openalex-snapshot
Money-Back Contracts with Double Moral Hazard
What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
inferred← citeshttps://doi.org/10.1177/10591478261442318openalex-snapshot
Why full refunds prevail: A product fit perspective
inferred← citeshttps://doi.org/10.3390/jtaer20040282openalex-snapshot
Managing Service-Level Returns in E-Commerce: Joint Pricing, Delivery Time, and Handling Strategy Decisions
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