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Free Shipping Promotions and Product Returns

https://doi.org/10.1177/0022243720921812
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Outgoing claims: the papers this work cites, builds on, or argues with.

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The Elaboration Likelihood Model of Persuasion
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Managing Product Returns Within the Customer Value Framework
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Controlling product returns in direct marketing
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To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns
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Development and validation of brief measures of positive and negative affect: The PANAS scales.
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An Empirical Study of the Impact of Nonlinear Shipping and Handling Fees on Purchase Incidence and Expenditure Decisions
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Handling Endogenous Regressors by Joint Estimation Using Copulas
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Can Marketing Campaigns Induce Multichannel Buying and More Profitable Customers? A Field Experiment
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Mobile App Introduction and Online and Offline Purchases and Product Returns
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Mental Accounting and Consumer Choice
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Time Value of Commercial Product Returns
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Consumer response to promotions in the presence of surcharge: implications for online retailing
inferredcites →https://doi.org/10.1509/jm.10.0419openalex-snapshot
Return Shipping Policies of Online Retailers: Normative Assumptions and the Long-Term Consequences of Fee and Free Returns
inferredcites →https://doi.org/10.1509/jmkg.68.4.106.42728openalex-snapshot
A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy
inferredcites →https://doi.org/10.1509/jmkg.72.6.019openalex-snapshot
Private-Label Use and Store Loyalty
inferredcites →https://doi.org/10.1509/jmkg.73.3.35openalex-snapshot
Are Product Returns a Necessary Evil? Antecedents and Consequences
inferredcites →https://doi.org/10.1509/jmkr.2005.42.4.415openalex-snapshot
RFM and CLV: Using Iso-Value Curves for Customer Base Analysis
inferredcites →https://doi.org/10.1509/jmkr.45.5.499openalex-snapshot
Winners and Losers in a Major Price War
inferredcites →https://doi.org/10.1509/jmr.10.0256openalex-snapshot
Wal-Mart's Impact on Supplier Profits
inferredcites →https://doi.org/10.1509/jmr.11.0458openalex-snapshot
On Brands and Word of Mouth
inferredcites →https://doi.org/10.1509/jmr.11.0503openalex-snapshot
When Does Retargeting Work? Information Specificity in Online Advertising
inferredcites →https://doi.org/10.1509/jmr.12.0241openalex-snapshot
Comparing the Relative Effectiveness of Advertising Channels: A Case Study of a Multimedia Blitz Campaign
inferredcites →https://doi.org/10.1509/jmr.14.0174openalex-snapshot
Perceived Risk, Product Returns, and Optimal Resource Allocation: Evidence from a Field Experiment
inferredcites →https://doi.org/10.1509/jmr.16.0599openalex-snapshot
Reframing the Discount as a Comparison against the Sale Price: Does it Make the Discount More Attractive?
inferredcites →https://doi.org/10.19030/jabr.v26i4.302openalex-snapshot
Customized Online Promotions: Moderating Effect Of Promotion Type On Deal Value, Perceived Fairness, And Purchase Intent

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Leveraging the Power of Images in Managing Product Return Rates
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How Do Filler-Item Recommendations Affect Customers’ Purchase Behavior in a Contingent Free-Shipping Strategy?
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Understanding How Competing Products of Different Quality Tiers Affect Consumer Purchase and Return Decisions and the Implications to E-Commerce Platform Growth
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What Factors Drive Product Returns in Omnichannel Retail?
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The Clock is Ticking: How the Logistics Service Time Affects Customer Product Returns and Repurchases
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The Little Bid More, the Merrier? Quantifying the Effects of Filler-Item Recommendations in Contingent Free Shipping
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The Effectiveness of Membership-Based Free Shipping: An Empirical Investigation of Consumers’ Purchase Behaviors and Revenue Contribution
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Leveraging the Power of Images in Managing Product Return Rates
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Fewer Clicks, More Purchases
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ANALISIS KEPUTUSAN PEMBELIAN ONLINE BERDASARKAN FAKTOR DISKON, PROGRAM PENGIRIMAN GRATIS, DAN PELAYANAN
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Revamping Reverse Logistics to Enhance Customer Satisfaction
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The Role of Hedonic Motivation and FOMO on the Impulsivity of e- Commerce Users during COVID-19 Pandemics in Indonesia
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Does ‘free’ shipping really exist? An expert shares the marketing tricks you need to know
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