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Examining Consumer’s Intention to Adopt AI-Chatbots in Tourism Using Partial Least Squares Structural Equation Modeling Method

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Outgoing claims: the papers this work cites, builds on, or argues with.

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Hybrid Intelligence
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Typefaces and the Perception of Humanness in Natural Language Chatbots
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What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Analyzing Customer Adoption of AI-Based Chatbots in Retail Banking Using a Hybrid Structural Equation Modeling Approach
inferred← citeshttps://doi.org/10.1109/iccit65724.2025.11167619openalex-snapshot
Impact of AI-Generated Tourism Ads on Consumer Intent in Indonesian Market Using PLS-SEM
inferred← citeshttps://doi.org/10.1109/iccsc66714.2025.11134914openalex-snapshot
Evaluation of Chat Generative AI Usage: What Influences Users' Intention to Continue Using It?
inferred← citeshttps://doi.org/10.1109/icicyta68677.2025.11362825openalex-snapshot
The Impact of AI Chatbots on Customer Loyalty Through Digitalized Customer Service
inferred← citeshttps://doi.org/10.1109/iciis69028.2026.11450874openalex-snapshot
Impact of chatbot's communication style and modes on perceived customer satisfaction and usage intent in AI-based banking
inferred← citeshttps://doi.org/10.1109/iciss66954.2025.11389337openalex-snapshot
AI for Continuous Intentional Learning Habits in University Students
inferred← citeshttps://doi.org/10.1111/ijcs.12933openalex-snapshot
Antecedents of intention to use chatbots in service encounters: A meta‐analytic review
inferred← citeshttps://doi.org/10.1177/02666669231202764openalex-snapshot
Decoding the ChatGPT mystery: A comprehensive exploration of factors driving AI language model adoption
inferred← citeshttps://doi.org/10.1177/14673584241293125openalex-snapshot
Generative AI insights in tourism and hospitality: A comprehensive review and strategic research roadmap
inferred← citeshttps://doi.org/10.1186/s41239-024-00471-4openalex-snapshot
From concerns to benefits: a comprehensive study of ChatGPT usage in education
inferred← citeshttps://doi.org/10.14421/jmes.2023.022-02openalex-snapshot
Analisis Pendekatan Stimulus-Organism-Response Terhadap Adopsi M-Banking Syariah dengan Artificial Intelligence: Sebuah Bukti Empiris Generasi Z
inferred← citeshttps://doi.org/10.17010/ijom/2026/v56/i3/175245openalex-snapshot
Tourists’ Willingness to Use AI-Enabled Chatbots : Extending the Technology Acceptance Model
inferred← citeshttps://doi.org/10.17163/ret.n27.2024.08openalex-snapshot
Satisfacción del cliente en la logística: un análisis de chatbots en las empresas líderes de Colombia, Perú y Ecuador
inferred← citeshttps://doi.org/10.18226/21789061.v15i4p1028openalex-snapshot
CONTRIBUIÇÕES DA INTELIGÊNCIA ARTIFICIAL PARA O TURISMO
inferred← citeshttps://doi.org/10.21203/rs.3.rs-3961973/v1openalex-snapshot
Analysing Tourist Experiences in Response to AI-Based Digital Technologies Adaption: A Logistic Regression Analysis in Case of Uzbekistan
inferred← citeshttps://doi.org/10.21203/rs.3.rs-8427928/v1openalex-snapshot
The Role of AI Chatbots in Facilitating Online Harm: A Systematic Review
inferred← citeshttps://doi.org/10.21608/rijcs.2023.257590.1041openalex-snapshot
تأثير خصائص روبوتــات المحادثة "الشــات بــوت" على خبرة ومناعة عملاء شركات الاتصالات في مصر: الدور المعدل للجاهزية التكنولوجية
inferred← citeshttps://doi.org/10.21608/rijcs.2025.316697.1163openalex-snapshot
تأثير جودة خدمة تقنية الشات بوت على الصورة الذهنية للعلامة: الدور الوسيط لخبرة العميل "دراسة تطبيقية على عملاء البنوك التجارية بمحافطة الدقهلية"
inferred← citeshttps://doi.org/10.2307/jj.43599856.6openalex-snapshot
The Role of AI in Enhancing Customer Service and Personalization
inferred← citeshttps://doi.org/10.23939/cds2026.01.011openalex-snapshot
AI-AGENT FOR WORKING WITH TOURISM BUSINESS
inferred← citeshttps://doi.org/10.2478/jeb-2024-0010openalex-snapshot
The Role of Social Factors in the Acceptance of Artificial Intelligence-Based Services: the Example of the Banking Sector of Bosnia and Herzegovina
inferred← citeshttps://doi.org/10.30794/pausbed.1559251openalex-snapshot
CHATGPT’NİN SEYAHAT ÖNERİLERİNE DUYULAN GÜVENİN GEZGİNLERİN DAVRANIŞSAL NİYETİNE ETKİSİ: ALGILANAN RİSKİN ARACILIK ROLÜ
inferred← citeshttps://doi.org/10.30919/es1054openalex-snapshot
Exploring the Factors Influencing the Adoption and Continuous Engagement in Unlocking the Potential of Technology Driven Chatbots in Banking and Financial Institutions
inferred← citeshttps://doi.org/10.31387/oscm0560413openalex-snapshot
Are Chatbots the Key to Success in Customer Service for Logistics Companies? A Statistical Study of 10 of the Most Important Companies in South America
inferred← citeshttps://doi.org/10.32725/det.2024.020openalex-snapshot
The Role of Artificial Intelligence in Shaping The Future of Travel Industry: An Expert Analysis of Artificial Intelligence-Generated Travel Itineraries
inferred← citeshttps://doi.org/10.33564/ijeast.2025.v09i12.003openalex-snapshot
AI CHATBOTS INTEGRATION IN ONLINE SHOP IN NUEVA ECIJA, PHILIPPINES: STUDY UTILIZING THE EXPECTATION CONFIRMATION THEORY AND ISO/IEC 25010 CRITERIA
inferred← citeshttps://doi.org/10.3389/feduc.2026.1803390openalex-snapshot
How AI chatbot service quality drives continuance intention: an S–O–R perspective in Saudi higher education
inferred← citeshttps://doi.org/10.3390/bs13070560openalex-snapshot
Research on the Frontier and Prospect of Service Robots in the Tourism and Hospitality Industry Based on International Core Journals: A Review
inferred← citeshttps://doi.org/10.3390/jtaer21020049openalex-snapshot
Exploring the Customer Experience Regarding AI-Powered Fintech Chatbots in Terms of SOR Theory
inferred← citeshttps://doi.org/10.3390/jtaer21050146openalex-snapshot
Dual Customer Responses to AI Chatbots in Online Shopping: An Integrated AIDUA–SOR Framework
inferred← citeshttps://doi.org/10.3390/su17136082openalex-snapshot
Understanding Continuance Intention of Generative AI in Education: An ECM-Based Study for Sustainable Learning Engagement
inferred← citeshttps://doi.org/10.3390/systems13100915openalex-snapshot
Modeling Student Loyalty in the Age of Generative AI: A Structural Equation Analysis of ChatGPT’s Role in Higher Education
inferred← citeshttps://doi.org/10.3390/tourhosp6010035openalex-snapshot
Festivals in Age of AI: Smarter Crowds, Happier Fans
inferred← citeshttps://doi.org/10.36923/ijsser.v5i4.223openalex-snapshot
Factors Affecting Service Quality in a Saudi Hotel Industry: A Case Study in Albaha, Saudi Arabia
inferred← citeshttps://doi.org/10.4018/978-1-6684-6607-0.ch006openalex-snapshot
Critical Essay on Emerging, Transformative, and Disruptive Companies Influencing Consumer Behaviour
inferred← citeshttps://doi.org/10.4018/978-1-6684-7519-5.ch003openalex-snapshot
Is It Practical to Utilize AI-Powered Chatbots in Halal Marketing Communications?
inferred← citeshttps://doi.org/10.4018/979-8-2600-2977-0.ch010openalex-snapshot
Synthetic Destinations and Simulated Authenticity
inferred← citeshttps://doi.org/10.4018/979-8-3373-6741-5.ch005openalex-snapshot
Use of AI Tools in the Hospitality Industry
inferred← citeshttps://doi.org/10.4018/979-8-3693-0082-4.ch001openalex-snapshot
Disrupting FinTech
inferred← citeshttps://doi.org/10.4018/979-8-3693-0815-8.ch011openalex-snapshot
Revolutionizing the Hospitality Industry
inferred← citeshttps://doi.org/10.4018/979-8-3693-1830-0.ch014openalex-snapshot
Navigating the Journey
inferred← citeshttps://doi.org/10.4018/979-8-3693-5903-7.ch011openalex-snapshot
The Role of Technology in Enhancing Sustainable Tourism Practices
inferred← citeshttps://doi.org/10.4018/979-8-3693-6274-7.ch006openalex-snapshot
Agile Marketing With Ethical Tech, AI, and IoT for Sustainable Customer Engagement
inferred← citeshttps://doi.org/10.4018/ijkss.402722openalex-snapshot
Mapping the Research Landscape of AI Chatbot Adoption in Tourism and Hospitality
inferred← citeshttps://doi.org/10.4018/jgim.365600openalex-snapshot
Why Should Users Take the Risk of Sustainable Use of Generative Artificial Intelligence Chatbots
inferred← citeshttps://doi.org/10.48175/ijarsct-29530openalex-snapshot
A Comprehensive Review- Simplifying Travel Planning with AI-Powered Chatbot Assistance
inferred← citeshttps://doi.org/10.48175/ijarsct-29531openalex-snapshot
Simplifying Travel Planning with AI-Powered Chatbot Assistance
inferred← citeshttps://doi.org/10.54471/iqtishoduna.v13i1.2364openalex-snapshot
Exploring Small and Medium Enterprises' Intention to Adopt AI - Powered Chatbots in Halal Marketing Communications
inferred← citeshttps://doi.org/10.54644/jte.2026.2348openalex-snapshot
Tác động của AI Chatbot đối với ý định mua hàng của Gen Z tại Thành phố Hồ Chí Minh
inferred← citeshttps://doi.org/10.55036/ufced.1402649openalex-snapshot
Enhancing Translation Studies with Artificial Intelligence (AI): Challenges, Opportunities, and Proposals
inferred← citeshttps://doi.org/10.61838/kman.aitech.1.3.5openalex-snapshot
Experiences of Freelancers with AI and Chatbots
Editorial review for independent work. ICSAC — the Institute for Complexity Science and Advanced Computing — runs a structured editorial panel for researchers publishing outside journals, and publishes on CiteStamp rails. Submission is free and goes through ORCID: icsacinstitute.org/submit.