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Antecedents of intention to use chatbots in service encounters: A meta‐analytic review

https://doi.org/10.1111/ijcs.12933
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What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Editorial review for independent work. ICSAC — the Institute for Complexity Science and Advanced Computing — runs a structured editorial panel for researchers publishing outside journals, and publishes on CiteStamp rails. Submission is free and goes through ORCID: icsacinstitute.org/submit.