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Coping with interpersonal mistreatment: the role of emotion regulation strategies and supervisor support
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
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Individual Differences in Emotion Regulation, Emotional Experiences at Work, and Work‐related Outcomes: A Two‐Study Investigation
inferredcites →https://doi.org/10.1111/j.2044-8325.1992.tb00496.xopenalex-snapshot
Discriminant validity of measures of job satisfaction, positive affectivity and negative affectivity
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inferredcites →https://doi.org/10.1136/bmjopen-2013-004185openalex-snapshot
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A randomised controlled trial of a consumer-focused e-health strategy for cardiovascular risk management in primary care: the Consumer Navigation of Electronic Cardiovascular Tools (CONNECT) study protocol
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The psychological impact of aggression on nursing staff
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WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY.
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What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
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inferred← citeshttps://doi.org/10.1080/10926771.2018.1473905openalex-snapshot
The Role of Coping Resources in the Relationship Between Mistreatment and Job Burnout: Evidence Across Two Healthcare Settings
inferred← citeshttps://doi.org/10.1080/10926771.2019.1692982openalex-snapshot
The Combined Moderating Effects of Coworker Support and Occupational Coping Self-Efficacy on the Relationship Between Mistreatment by Patients and Burnout
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Relationship between workplace ostracism and turnover intention among nurses: the sequential mediating effects of emotional labor and nurse-patient relationship
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Supervisor–Worker Relationship Dynamics for Workplace Violence Prevention in Public Sector Human Service Organizations
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Investigating nurses’ coping strategies in their workplace as an indicator of quality of nurses’ life in Indonesia: a preliminary study
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inferred← citeshttps://doi.org/10.1108/ijqss-01-2019-0004openalex-snapshot
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Nurses’ emotions, emotional labor, and job satisfaction
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Antecedents of customer aggressive behavior against healthcare employees
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Mistreatment from patients and nurses’ career withdrawal intention: does political skill matter?
inferred← citeshttps://doi.org/10.1111/jjns.12392openalex-snapshot
Causes of nursing staff burnout: Exploring the effects of emotional exhaustion, work–family conflict, and supervisor support
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Development and Validation of a Negative Emotions Scale for Public Health Nurses Engaged in Child Abuse Prevention Activities
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Organisational efficiency and co-worker incivility: A cross-national study of nurses in the USA and Italy
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Nurses’ negative affective states, moral disengagement, and knowledge hiding: The moderating role of ethical leadership
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inferred← citeshttps://doi.org/10.1111/jonm.13330openalex-snapshot
Bullying, supervisor support, relaxation, and personal and work outcomes: Testing a moderated mediation model
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The role of emotion regulation, coping, self‐reflection and insight in staff interaction with patients with a diagnosis of personality disorder in forensic settings
inferred← citeshttps://doi.org/10.1111/nuf.12405openalex-snapshot
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inferred← citeshttps://doi.org/10.1145/3546157.3546180openalex-snapshot
The Impact of Perceived Customer Participation on Employees' Emotional Labor: The Cross-Level Moderating Effect of Customer Orientation
inferred← citeshttps://doi.org/10.1155/jonm/7052173openalex-snapshot
Empowering Healthcare Heroes: Unveiling the Impact of Self‐Efficacy on Combating Outsider Mistreatment—A Systematic Review
inferred← citeshttps://doi.org/10.1177/10775595251331452openalex-snapshot
Qualitative Analysis of the Lived Experiences of Nurses on Forensic Teams
inferred← citeshttps://doi.org/10.1177/1094670520967994openalex-snapshot
When Heroes and Villains Are Victims: How Different Withdrawal Strategies Moderate the Depleting Effects of Customer Incivility on Frontline Employees
inferred← citeshttps://doi.org/10.1177/20413866231177682openalex-snapshot
Reactions and underlying mechanisms of customer mistreatment: An integrative review
inferred← citeshttps://doi.org/10.1177/21582440261467455openalex-snapshot
Emotion Regulation in Leadership: A Systematic Review of Strategies, Styles, and Outcomes (2013–2023)
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Patient mistreatment, social sharing of negative events and emotional exhaustion among Chinese nurses: the combined moderating effect of organizational support and trait resilience
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Factors associated with clinical nurse’s mental health: a qualitative study applying the social ecological model
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Mistreatment by patients: An analysis of the patient-related social stressors among Slovenian healthcare workers
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Job Demands, Resources and Burnout Among Polish Nurses During the Late Wave of COVID-19 Pandemic: The Mediating Role of Emotional Labor
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inferred← citeshttps://doi.org/10.3390/ijerph18126331openalex-snapshot
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inferred← citeshttps://doi.org/10.3390/nursrep11040079openalex-snapshot
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