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To Err is AI: Imperfect Interventions and Repair in a Conversational Agent Facilitating Group Chat Discussions

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Outgoing claims: the papers this work cites, builds on, or argues with.

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Algorithm Aversion: People Erroneously Avoid Algorithms after Seeing Them Err
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Talk amongst yourselves
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Human computation tasks with global constraints
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Botivist
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Team Dating
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Calendar.help
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Flash Organizations
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Escaping the Echo Chamber
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I'm Sorry, Dave, I'm Afraid I Can't Do That
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Patterns for How Users Overcome Obstacles in Voice User Interfaces
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Understanding Chatbot-mediated Task Management
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Collaborative Dynamic Queries
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Face Value? Exploring the Effects of Embodiment for a Group Facilitation Agent
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A Review of User Interface Design for Interactive Machine Learning
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The Social Roles of Bots
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Making Sense of Group Chat through Collaborative Tagging and Summarization
inferredcites →https://doi.org/10.1145/3290605.3300484openalex-snapshot
Resilient Chatbots
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Will You Accept an Imperfect AI?
inferredcites →https://doi.org/10.1145/3290607.3313075openalex-snapshot
Using a Conversational Agent to Facilitate Non-native Speaker's Active Participation in Conversation
inferredcites →https://doi.org/10.1145/3313831.3376609openalex-snapshot
SolutionChat: Real-time Moderator Support for Chat-based Structured Discussion
inferredcites →https://doi.org/10.1145/3313831.3376785openalex-snapshot
Bot in the Bunch: Facilitating Group Chat Discussion by Improving Efficiency and Participation with a Chatbot
inferredcites →https://doi.org/10.1145/3322385.3322392openalex-snapshot
Chatbot Acceptance
inferredcites →https://doi.org/10.1145/3325480.3325486openalex-snapshot
Structuring Online Dyads
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Proceedings of the 33rd Annual ACM Symposium on User Interface Software and Technology
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Tell Me About Yourself
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Acceptability of Speech and Silent Speech Input Methods in Private and Public
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Moderator Chatbot for Deliberative Discussion
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Analyzing the Effectiveness of an Extensible Virtual Moderator
inferredcites →https://doi.org/10.1145/3512941openalex-snapshot
Group Chat Ecology in Enterprise Instant Messaging: How Employees Collaborate Through Multi-User Chat Channels on Slack
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The Effect of the Agency and Anthropomorphism on Users' Sense of Telepresence, Copresence, and Social Presence in Virtual Environments
inferredcites →https://doi.org/10.1287/mnsc.2016.2643openalex-snapshot
Overcoming Algorithm Aversion: People Will Use Imperfect Algorithms If They Can (Even Slightly) Modify Them
inferredcites →https://doi.org/10.1353/lan.1977.0041openalex-snapshot
The Preference for Self-Correction in the Organization of Repair in Conversation
inferredcites →https://doi.org/10.1609/aimag.v35i4.2513openalex-snapshot
Power to the People: The Role of Humans in Interactive Machine Learning
inferredcites →https://doi.org/10.2190/6dch-ben3-v7cf-qk47openalex-snapshot
How Do Students Participate in Synchronous and Asynchronous Online Discussions?
inferredcites →https://doi.org/10.22318/cscl2015.297openalex-snapshot
Assessing Collaborative Problem Solving with Simulation Based Tasks
inferredcites →https://doi.org/10.22318/cscl2017.7openalex-snapshot
Contrasting Explicit and Implicit Support for Transactive Exchange in Team Oriented Project Based Learning
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Issues in Outcomes Research: An Overview of Randomization Techniques for Clinical Trials
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Social Loafing Tendencies and Team Performance: The Compensating Effect of Agreeableness and Conscientiousness
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The relationship between recall and precision

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Advancing Knowledge Together: Integrating Large Language Model-based Conversational AI in Small Group Collaborative Learning
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Co-designing Robot Dogs with and for Neurodivergent Individuals: Opportunities and Challenges
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Assessing Cognitive and Social Awareness among Group Members in AI-assisted Collaboration
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Social-RAG: Retrieving from Group Interactions to Socially Ground AI Generation
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An Explorative Diary Study of AI-Generated Podcasts in University Education: Benefits, Challenges, and Future Directions
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EchoMind: Supporting Real-time Complex Problem Discussions through Human-AI Collaborative Facilitation
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Politeness cannot make up for robots’ errors
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