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Benchmarking Triage Capability of Symptom Checkers Against That of Medical Laypersons: Survey Study

https://doi.org/10.2196/24475
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1001/jamainternmed.2016.6001openalex-snapshot
Comparison of Physician and Computer Diagnostic Accuracy
inferredcites →https://doi.org/10.1001/jamapediatrics.2013.1573openalex-snapshot
Feasibility of Web-Based Self-Triage by Parents of Children With Influenza-Like Illness
inferredcites →https://doi.org/10.1007/978-3-319-24277-4_9openalex-snapshot
Data Analysis
inferredcites →https://doi.org/10.1007/s11606-011-1804-8openalex-snapshot
Differential Diagnosis Generators: an Evaluation of Currently Available Computer Programs
inferredcites →https://doi.org/10.1007/s11606-017-4246-0openalex-snapshot
Comparing Amazon’s Mechanical Turk Platform to Conventional Data Collection Methods in the Health and Medical Research Literature
inferredcites →https://doi.org/10.1016/j.chb.2014.11.004openalex-snapshot
A reliability analysis of Mechanical Turk data
inferredcites →https://doi.org/10.1016/s0140-6736(18)32819-8openalex-snapshot
Safety of patient-facing digital symptom checkers
inferredcites →https://doi.org/10.1038/s41746-019-0183-0openalex-snapshot
A randomized controlled trial of online symptom searching to inform patient generated differential diagnoses
inferredcites →https://doi.org/10.1056/nejm199406233302506openalex-snapshot
Performance of Four Computer-Based Diagnostic Systems
inferredcites →https://doi.org/10.1111/j.1758-5740.2011.00165.xopenalex-snapshot
A Knowledge-based Diagnostic Clinical Decision Support System for Musculoskeletal Disorders of the Shoulder for Use in a Primary Care Setting
inferredcites →https://doi.org/10.1111/jep.12153openalex-snapshot
An update and further testing of a knowledge‐based diagnostic clinical decision support system for musculoskeletal disorders of the shoulder for use in a primary care setting
inferredcites →https://doi.org/10.1126/sciadv.aao5580openalex-snapshot
The accuracy, fairness, and limits of predicting recidivism
inferredcites →https://doi.org/10.1136/bmj.h3480openalex-snapshot
Evaluation of symptom checkers for self diagnosis and triage: audit study
inferredcites →https://doi.org/10.1136/bmjhci-2019-100114openalex-snapshot
Limited evidence of benefits of patient operated intelligent primary care triage tools: findings of a literature review
inferredcites →https://doi.org/10.1136/bmjopen-2018-027743openalex-snapshot
Digital and online symptom checkers and health assessment/triage services for urgent health problems: systematic review
inferredcites →https://doi.org/10.1177/2158244017712774openalex-snapshot
Intertemporal Differences Among MTurk Workers: Time-Based Sample Variations and Implications for Online Data Collection
inferredcites →https://doi.org/10.18637/jss.v067.i01openalex-snapshot
Fitting Linear Mixed-Effects Models Using lme4
inferredcites →https://doi.org/10.21105/joss.01686openalex-snapshot
Welcome to the Tidyverse
inferredcites →https://doi.org/10.2196/14679openalex-snapshot
Patient Perspectives on the Usefulness of an Artificial Intelligence–Assisted Symptom Checker: Cross-Sectional Survey Study
inferredcites →https://doi.org/10.2196/24475openalex-snapshot
Benchmarking Triage Capability of Symptom Checkers Against That of Medical Laypersons: Survey Study
inferredcites →https://doi.org/10.33151/ajp.16.626openalex-snapshot
What Constitutes An Emergency Ambulance Call?
inferredcites →https://doi.org/10.3886/icpsr06426openalex-snapshot
County Population Estimates by Age, Sex, and Race [United States]: 1991
inferredcites →https://doi.org/10.5694/mja2.50600openalex-snapshot
The quality of diagnosis and triage advice provided by free online symptom checkers and apps in Australia
inferredcites →https://doi.org/10.5694/mja2.50923openalex-snapshot
The quality of diagnosis and triage advice provided by free online symptom checkers and apps in Australia

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← backgroundhttps://doi.org/10.5281/zenodo.4454538zenodo-depositor-declared
inferred← citeshttps://doi.org/10.1038/s41598-024-83844-zopenalex-snapshot
The RepVig framework for designing use-case specific representative vignettes and evaluating triage accuracy of laypeople and symptom assessment applications
inferred← citeshttps://doi.org/10.1038/s41746-025-01566-6openalex-snapshot
Accuracy of online symptom assessment applications, large language models, and laypeople for self–triage decisions
inferred← citeshttps://doi.org/10.1038/s41746-025-02332-4openalex-snapshot
Economic evaluation of a digital symptom checker for endometriosis using a Markov decision process model
inferred← citeshttps://doi.org/10.1038/s44401-024-00008-xopenalex-snapshot
Technology-supported self-triage decision making
inferred← citeshttps://doi.org/10.1080/02813432.2025.2563517openalex-snapshot
Evaluating digital triage symptom checker with historical triage-related adverse events
inferred← citeshttps://doi.org/10.1101/2022.03.08.22272076openalex-snapshot
Avey: An Accurate AI Algorithm for Self-Diagnosis
inferred← citeshttps://doi.org/10.1101/2024.04.02.24305193openalex-snapshot
Evaluating self-triage accuracy of laypeople, symptom-assessment apps, and large language models: A framework for case vignette development using a representative design approach (RepVig)
inferred← citeshttps://doi.org/10.1101/2024.08.30.24312824openalex-snapshot
Statistical refinement of case vignettes for digital health research
inferred← citeshttps://doi.org/10.1101/2024.09.13.24313657openalex-snapshot
Accuracy of Online Symptom-Assessment Applications, Large Language Models, and Laypeople for Self-Triage Decisions: A Systematic Review
inferred← citeshttps://doi.org/10.1109/actce65085.2024.00108openalex-snapshot
Design of Emergency Management Information System Based on Injury Assessment Report
inferred← citeshttps://doi.org/10.1136/bmjopen-2021-059765openalex-snapshot
Effects and utility of an online forward triage tool during the SARS-CoV-2 pandemic: a mixed method study and patient perspectives, Switzerland
inferred← citeshttps://doi.org/10.1177/20552076231194929openalex-snapshot
How suitable are clinical vignettes for the evaluation of symptom checker apps? A test theoretical perspective
inferred← citeshttps://doi.org/10.1177/20552076241231555openalex-snapshot
‘Better see a doctor?’ Status quo of symptom checker apps in Germany: A cross-sectional survey with a mixed-methods design (CHECK.APP)
inferred← citeshttps://doi.org/10.1177/23333928241271933openalex-snapshot
Patient Opportunities to Self-Schedule in a Large Multisite, Multispecialty Medical Practice: Program Description and Uptake of 7 Unique Processes for Patients to Successfully Self-Schedule (and Reschedule) Their Medical Appointments
inferred← citeshttps://doi.org/10.1186/s12911-024-02430-5openalex-snapshot
Only the anxious ones? Identifying characteristics of symptom checker app users: a cross-sectional survey
inferred← citeshttps://doi.org/10.2196/30215openalex-snapshot
Correction: Benchmarking Triage Capability of Symptom Checkers Against That of Medical Laypersons: Survey Study
inferred← citeshttps://doi.org/10.2196/31810openalex-snapshot
Triage Accuracy of Symptom Checker Apps: 5-Year Follow-up Evaluation
inferred← citeshttps://doi.org/10.2196/32340openalex-snapshot
Safety of Triage Self-assessment Using a Symptom Assessment App for Walk-in Patients in the Emergency Care Setting: Observational Prospective Cross-sectional Study
inferred← citeshttps://doi.org/10.2196/33505openalex-snapshot
Health Care Professionals’ Experiences of Web-Based Symptom Checkers for Triage: Cross-sectional Survey Study
inferred← citeshttps://doi.org/10.2196/33733openalex-snapshot
Interactive Versus Static Decision Support Tools for COVID-19: Randomized Controlled Trial
inferred← citeshttps://doi.org/10.2196/34026openalex-snapshot
Ethical, Legal, and Social Implications of Symptom Checker Apps in Primary Health Care (CHECK.APP): Protocol for an Interdisciplinary Mixed Methods Study
inferred← citeshttps://doi.org/10.2196/35219openalex-snapshot
Determinants of Laypersons’ Trust in Medical Decision Aids: Randomized Controlled Trial
inferred← citeshttps://doi.org/10.2196/37408openalex-snapshot
Online Symptom Checkers: Recommendations for a Vignette-Based Clinical Evaluation Standard
inferred← citeshttps://doi.org/10.2196/38364openalex-snapshot
Evaluation of Diagnostic and Triage Accuracy and Usability of a Symptom Checker in an Emergency Department: Observational Study
inferred← citeshttps://doi.org/10.2196/38977openalex-snapshot
The Triage Capability of Laypersons: Retrospective Exploratory Analysis
inferred← citeshttps://doi.org/10.2196/39219openalex-snapshot
Impacts of Symptom Checkers for Laypersons’ Self-diagnosis on Physicians in Primary Care: Scoping Review
inferred← citeshttps://doi.org/10.2196/43803openalex-snapshot
Triage and Diagnostic Accuracy of Online Symptom Checkers: Systematic Review
inferred← citeshttps://doi.org/10.2196/46875openalex-snapshot
Evaluating the Diagnostic Performance of Symptom Checkers: Clinical Vignette Study
inferred← citeshttps://doi.org/10.2196/55099openalex-snapshot
Triage Accuracy and the Safety of User-Initiated Symptom Assessment With an Electronic Symptom Checker in a Real-Life Setting: Instrument Validation Study
inferred← citeshttps://doi.org/10.2196/55161openalex-snapshot
Unveiling Usage Patterns and Explaining Usage of Symptom Checker Apps: Explorative Longitudinal Mixed Methods Study
inferred← citeshttps://doi.org/10.2196/56514openalex-snapshot
Comparison of Two Symptom Checkers (Ada and Symptoma) in the Emergency Department: Randomized, Crossover, Head-to-Head, Double-Blinded Study
inferred← citeshttps://doi.org/10.2196/57360openalex-snapshot
The Doctors, Their Patients, and the Symptom Checker App: Qualitative Interview Study With General Practitioners in Germany
inferred← citeshttps://doi.org/10.2196/60647openalex-snapshot
Exploring Laypersons’ Experiences With a Mobile Symptom Checker App as an Interface Between eHealth Literacy, Health Literacy, and Health-Related Behavior: Qualitative Interview Study
inferred← citeshttps://doi.org/10.2196/preprints.38977openalex-snapshot
Triage Capability of Laypersons: Retrospective, Exploratory Analysis (Preprint)
inferred← citeshttps://doi.org/10.2196/preprints.42481openalex-snapshot
Online Symptom Checkers: Recommendations for a vignette-based clinical evaluation standard (Preprint)
inferred← citeshttps://doi.org/10.2196/preprints.54818openalex-snapshot
Triage Accuracy and the Safety of User-initiated Symptom Assessment with an Electronic Symptom Checker in a Real-life Setting: Comparison Study (Preprint)
inferred← citeshttps://doi.org/10.3389/fdgth.2024.1411924openalex-snapshot
Statistical refinement of patient-centered case vignettes for digital health research
inferred← citeshttps://doi.org/10.3389/fmed.2022.1040926openalex-snapshot
A scoping review on the use and usefulness of online symptom checkers and triage systems: How to proceed?
inferred← citeshttps://doi.org/10.3389/fpubh.2022.844669openalex-snapshot
Patient's Perception of Digital Symptom Assessment Technologies in Rheumatology: Results From a Multicentre Study
inferred← citeshttps://doi.org/10.3390/jpm13091379openalex-snapshot
Redesigning Primary Care: The Emergence of Artificial-Intelligence-Driven Symptom Diagnostic Tools
inferred← citeshttps://doi.org/10.6084/m9.figshare.25052366openalex-snapshot
Additional file 1 of Only the anxious ones? Identifying characteristics of symptom checker app users: a cross-sectional survey
inferred← citeshttps://doi.org/10.6084/m9.figshare.25052507openalex-snapshot
Additional file 2 of Only the anxious ones? Identifying characteristics of symptom checker app users: a cross-sectional survey
inferred← citeshttps://doi.org/10.6084/m9.figshare.26671614openalex-snapshot
Additional file 3 of Only the anxious ones? Identifying characteristics of symptom checker app users: a cross-sectional survey
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