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How and when service beneficiaries’ gratitude enriches employees’ daily lives.
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Outgoing claims: the papers this work cites, builds on, or argues with.
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Doctors Talking with Patients/Patients Talking with Doctors: Improving Communication in Medical Visits
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Feeling Energized: A Multilevel Model of Spiritual Leadership, Leader Integrity, Relational Energy, and Job Performance
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Gratitude and well-being: A review and theoretical integration
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Nurses’ work demands and work–family conflict: A questionnaire survey
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Reciprocal relationships between job resources, personal resources, and work engagement
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Support at work and home: The path to satisfaction through balance
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Intrapersonal and interpersonal need fulfillment at work: Differential antecedents and incremental validity in explaining job satisfaction and citizenship behavior
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Work–family interpersonal capitalization: Sharing positive work events at home
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A short form of the Positive and Negative Affect Schedule: evaluation of factorial validity and invariance across demographic variables in a community sample
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Cognition and motivation in emotion.
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Use of the position analysis questionnaire for establishing the job component validity of tests.
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Linking service climate and customer perceptions of service quality: Tests of a causal model.
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Counting blessings versus burdens: An experimental investigation of gratitude and subjective well-being in daily life.
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Is gratitude a moral affect?
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Common method biases in behavioral research: A critical review of the literature and recommended remedies.
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The Personal Costs of Citizenship Behavior: The Relationship Between Individual Initiative and Role Overload, Job Stress, and Work-Family Conflict.
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The Attenuating Effect of Role Overload on Relationships Linking Self-Efficacy and Goal Level to Work Performance.
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Gratitude as moral sentiment: Emotion-guided cooperation in economic exchange.
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A little thanks goes a long way: Explaining why gratitude expressions motivate prosocial behavior.
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A general multilevel SEM framework for assessing multilevel mediation.
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The spillover and crossover of resources among partners: The role of work–self and family–self facilitation.
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A resource perspective on the work–home interface: The work–home resources model.
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To have and to hold: Gratitude promotes relationship maintenance in intimate bonds.
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Why does service with a smile make employees happy? A social interaction model.
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The social functions of the emotion of gratitude via expression.
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Can’t get it out of my mind: Employee rumination after customer mistreatment and negative mood in the next morning.
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When the customer is unethical: The explanatory role of employee emotional exhaustion onto work–family conflict, relationship conflict with coworkers, and job neglect.
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Fostering employee service creativity: Joint effects of customer empowering behaviors and supervisory empowering leadership.
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Relational energy at work: Implications for job engagement and job performance.
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When daily planning improves employee performance: The importance of planning type, engagement, and interruptions.
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Exploring the affective impact, boundary conditions, and antecedents of leader humility.
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How role jugglers maintain relationships at home and at work: A gender comparison.
inferredcites →https://doi.org/10.1037/apl0000346openalex-snapshot
The benefits of receiving gratitude for helpers: A daily investigation of proactive and reactive helping at work.
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What predicts within-person variance in applied psychology constructs? An empirical examination.
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Dispositional empathy, emotional display authenticity, and employee outcomes.
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Videoconference fatigue? Exploring changes in fatigue after videoconference meetings during COVID-19.
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Does gratitude enhance prosociality?: A meta-analytic review.
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Thankful for the little things: A meta-analysis of gratitude interventions.
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inferredcites →https://doi.org/10.1037/ocp0000065openalex-snapshot
The work-family interface: A retrospective look at 20 years of research in JOHP.
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The long reach of the leader: Can empowering leadership at work result in enriched home lives?
inferredcites →https://doi.org/10.1037/pspi0000178openalex-snapshot
Saying “thank you”: Partners’ expressions of gratitude protect relationship satisfaction and commitment from the harmful effects of attachment insecurity.
inferredcites →https://doi.org/10.1080/02699931.2011.561297openalex-snapshot
Gratitude: Prompting behaviours that build relationships
inferredcites →https://doi.org/10.1080/15298868.2015.1095794openalex-snapshot
The impact of gratitude on depression and anxiety: the mediating role of criticizing, attacking, and reassuring the self
inferredcites →https://doi.org/10.1093/acprof:oso/9780195150100.003.0008openalex-snapshot
Gratitude, Like Other Positive Emotions, Broadens and Builds
inferredcites →https://doi.org/10.1093/oso/9780195135336.003.0052openalex-snapshot
Positive Psychology at Work
inferredcites →https://doi.org/10.1111/apps.12005openalex-snapshot
Family Role Performance: Scale Development and Validation
inferredcites →https://doi.org/10.1111/j.1365-2702.2010.03672.xopenalex-snapshot
The relationships among social capital, organisational commitment and customer‐oriented prosocial behaviour of hospital nurses
inferredcites →https://doi.org/10.1111/j.1475-6811.2010.01273.xopenalex-snapshot
It's the little things: Everyday gratitude as a booster shot for romantic relationships
inferredcites →https://doi.org/10.1111/j.1751-9004.2012.00439.xopenalex-snapshot
Find, Remind, and Bind: The Functions of Gratitude in Everyday Relationships
inferredcites →https://doi.org/10.1111/j.2044-8325.1998.tb00675.xopenalex-snapshot
Occupational stress and family life: A comparison of male and female doctors
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Emotional Energy, Relational Energy, and Organizational Energy: Toward a Multilevel Model
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Expressions of Gratitude in Children and Adolescents
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Practical Issues in Structural Modeling
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A Prototype Analysis of Gratitude: Varieties of Gratitude Experiences
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Maintaining Close Relationships
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Identification in Organizations: An Examination of Four Fundamental Questions
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Conveyed Leader PsyCap Predicting Leader Effectiveness Through Positive Energizing
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Meaning, Self and Motivation in Organizations
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A Comparison of Approaches to Forming Composite Measures in Structural Equation Models
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The Role of Customer Gratitude in Relationship Marketing
inferredcites →https://doi.org/10.1521/jscp.2000.19.1.56openalex-snapshot
Gratitude as a Human Strength: Appraising the Evidence
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The Health Care Work Environment and Adverse Health and Safety Consequences for Nurses
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Stressors and Problem-Solving: The Individual as Psychological Activist
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Emotional Labor in Service Roles: The Influence of Identity
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Crafting a Job: Revisioning Employees as Active Crafters of Their Work
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"How Can You Do It?": Dirty Work and the Challenge of Constructing a Positive Identity
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Measuring Marital Quality: A Critical Look at the Dependent Variable
inferredcites →https://doi.org/10.2307/351792openalex-snapshot
Age at Marriage, Role Enactment, Role Consensus, and Marital Satisfaction
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Role Transitions in Organizational Life: An Identity-Based Perspective
inferredcites →https://doi.org/10.3102/10769986031004437openalex-snapshot
Computational Tools for Probing Interactions in Multiple Linear Regression, Multilevel Modeling, and Latent Curve Analysis
inferredcites →https://doi.org/10.3389/fpsyg.2015.00470openalex-snapshot
Do positive relations with patients play a protective role for healthcare employees? Effects of patients' gratitude and support on nurses' burnout
inferredcites →https://doi.org/10.4236/psych.2014.56067openalex-snapshot
Gratitude, or the Positive Side of the Relationship with Patients. Development and First Validation of New Instruments: A Scale of Gratitude Perceived by Operators and a Scale of Support Offered by the Gratitude Expressed by Their Patients
inferredcites →https://doi.org/10.4324/9780203505984-16openalex-snapshot
The Social Identity Theory of Intergroup Behavior
inferredcites →https://doi.org/10.4324/9780429468339-8openalex-snapshot
The Spillover–Crossover Model
inferredcites →https://doi.org/10.5014/ajot.53.1.91openalex-snapshot
Occupations and Well-Being: A Study of Personal Projects
inferredcites →https://doi.org/10.5014/ajot.61.4.479openalex-snapshot
Respecting Both the “Occupation” and the “Therapy” in Our Field
inferredcites →https://doi.org/10.5465/amj.2006.20786060openalex-snapshot
Constructing Professional Identity: The Role of Work and Identity Learning Cycles in the Customization of Identity Among Medical Residents
inferredcites →https://doi.org/10.5465/amj.2009.36461938openalex-snapshot
The Spillover Of Daily Job Satisfaction Onto Employees' Family Lives: The Facilitating Role Of Work-Family Integration
inferredcites →https://doi.org/10.5465/amj.2009.41330897openalex-snapshot
Combined Effects Of Organizational And Professional Identification On The Reciprocity Dynamic For Professional Employees
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Is Consistently Unfair Better than Sporadically Fair? An Investigation of Justice Variability and Stress
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The Meaning of My Feelings Depends on Who I Am: Work-Related Identifications Shape Emotion Effects in Organizations
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Is it Better to Give or Receive? The Role of Help in Buffering the Depleting Effects of Surface Acting
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The Other Side: Occupational Interactional Requirements and Work–Home Enrichment
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Social Identity Theory and the Organization
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Recovery at Work: Understanding the Restorative Side of “Depleting” Client Interactions
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The Grateful Workplace: A Multilevel Model of Gratitude in Organizations
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A dynamic model of occupational identity formation
What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
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