On the public citation graph

Customer Perceptions of CSR and Customer Loyalty Towards Digital Banking in Vietnam - Mediating Role of Customer Satisfaction

https://doi.org/10.2139/ssrn.4845240
0 signed · 48 inferred · view as graph

Inferred edges come from two machine sources: sweeps of open repository metadata (mostly SSRN and Zenodo), and a bulk OpenAlex citation snapshot. Every row below is labelled with the one it came from. Neither is a complete citation index — absence here is not evidence of absence.

Is this your work? Sign in with ORCID and put your name on the claims that are yours.
Claim with ORCID
Reference health. See whether every reference in this work resolves to a known work and none has been retracted — and get a dated CiteStamped badge you can embed.
See reference health

What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/(sici)1097-0266(199902)20:2<195::aid-smj13>3.0.co;2-7openalex-snapshot
Use of partial least squares (PLS) in strategic management research: a review of four recent studies
inferredcites →https://doi.org/10.1002/csr.240openalex-snapshot
Readability of Corporate Social Responsibility communication in Malaysia
inferredcites →https://doi.org/10.1002/mar.20030openalex-snapshot
Customer perceived value, satisfaction, and loyalty: The role of switching costs
inferredcites →https://doi.org/10.1007/s10551-008-9825-xopenalex-snapshot
Chinese Consumers’ Perception of Corporate Social Responsibility (CSR)
inferredcites →https://doi.org/10.1007/s10551-010-0703-yopenalex-snapshot
CSR and Service Brand: The Mediating Effect of Brand Identification and Moderating Effect of Service Quality
inferredcites →https://doi.org/10.1007/s10551-010-0716-6openalex-snapshot
Consumer Responses to Corporate Social Responsibility (CSR) in China
inferredcites →https://doi.org/10.1007/s10551-011-0904-zopenalex-snapshot
Consumer Perceptions of the Antecedents and Consequences of Corporate Social Responsibility
inferredcites →https://doi.org/10.1007/s11747-014-0390-9openalex-snapshot
Is corporate social responsibility a motivator or hygiene factor? Insights into its bivalent nature
inferredcites →https://doi.org/10.1007/s11747-014-0403-8openalex-snapshot
A new criterion for assessing discriminant validity in variance-based structural equation modeling
inferredcites →https://doi.org/10.1016/j.ijhm.2011.09.011openalex-snapshot
The impact of CSR on relationship quality and relationship outcomes: A perspective of service employees
inferredcites →https://doi.org/10.1016/j.ijhm.2013.05.009openalex-snapshot
CSR and customer loyalty: The roles of trust, customer identification with the company and satisfaction
inferredcites →https://doi.org/10.1016/j.ijhm.2016.02.002openalex-snapshot
Restaurants’ disclosure of nutritional information as a corporate social responsibility initiative: Customers’ attitudinal and behavioral responses
inferredcites →https://doi.org/10.1016/j.ijresmar.2007.01.001openalex-snapshot
Reaping relational rewards from corporate social responsibility: The role of competitive positioning
inferredcites →https://doi.org/10.1016/j.jbusres.2013.02.005openalex-snapshot
CSR practices and consumer perceptions
inferredcites →https://doi.org/10.1016/j.telpol.2003.12.003openalex-snapshot
The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services
inferredcites →https://doi.org/10.1023/a:1006433928640openalex-snapshot
Consumers' Perceptions of Corporate Social Responsibilities: A Cross-Cultural Comparison
inferredcites →https://doi.org/10.1057/palgrave.fsm.4770146openalex-snapshot
Are the determinants of bank loyalty brand specific?
inferredcites →https://doi.org/10.1108/02686900610680521openalex-snapshot
Service quality, client satisfaction and loyalty towards audit firms
inferredcites →https://doi.org/10.1108/03090569610118740openalex-snapshot
The link between green purchasing decisions and measures of environmental consciousness
inferredcites →https://doi.org/10.1108/07363769710185999openalex-snapshot
The influence of firm behavior on purchase intention: do consumers really care about business ethics?
inferredcites →https://doi.org/10.1108/08876041111119840openalex-snapshot
A model of customer loyalty and corporate social responsibility
inferredcites →https://doi.org/10.1108/09596110010342559openalex-snapshot
Customer loyalty in the hotel industry: the role of customer satisfaction and image
inferredcites →https://doi.org/10.1108/ebr-09-2015-0094openalex-snapshot
Identifying and treating unobserved heterogeneity with FIMIX-PLS: part I – method
inferredcites →https://doi.org/10.1108/jsm-10-2013-0272openalex-snapshot
Corporate social responsibility and customer loyalty: exploring the role of identification, satisfaction and type of company
inferredcites →https://doi.org/10.1108/s2043-052320170000011011openalex-snapshot
Corporate Social Responsibility Practices and Programs as a Key Strategic Element in Organizational Performance
inferredcites →https://doi.org/10.1111/j.1745-6606.1997.tb00392.xopenalex-snapshot
Tradeoffs Between Price and Quality: How a Value Index Affects
inferredcites →https://doi.org/10.1177/000765039903800303openalex-snapshot
Corporate Social Responsibility
inferredcites →https://doi.org/10.1177/001088040304400505openalex-snapshot
Loyalty: A Strategic Commitment
inferredcites →https://doi.org/10.1177/002224378101800104openalex-snapshot
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
inferredcites →https://doi.org/10.1177/004728759703500401openalex-snapshot
The Loyal Traveler: Examining a Typology of Service Patronage
inferredcites →https://doi.org/10.1177/0092070303258971openalex-snapshot
Corporate Social Responsibility and Marketing: An Integrative Framework
inferredcites →https://doi.org/10.1177/109467002237494openalex-snapshot
Does Customer Knowledge Affect How Loyalty is Formed?
inferredcites →https://doi.org/10.1177/1354816618808077openalex-snapshot
The relationship between casino corporate social responsibility and casino customer loyalty
inferredcites →https://doi.org/10.1201/9781420067972-10openalex-snapshot
Multivariate Data Analysis
inferredcites →https://doi.org/10.1509/jmkg.68.4.172.42723openalex-snapshot
Customer Satisfaction and Shareholder Value
inferredcites →https://doi.org/10.1509/jmkg.70.4.001openalex-snapshot
Corporate Social Responsibility, Customer Satisfaction, and Market Value
inferredcites →https://doi.org/10.1509/jmkr.38.2.225.18838openalex-snapshot
Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility
inferredcites →https://doi.org/10.17512/pjms.2019.20.2.37openalex-snapshot
ANTECEDENTS OF CUSTOMER SATISFACTION AND BRAND LOYALTY OF SMARTPHONES AMONG GENERATION Y STUDENTS
inferredcites →https://doi.org/10.21303/2504-5571.2019.001007openalex-snapshot
CORPORATE SOCIAL RESPONSIBILITY: ANALYSIS OF THEORIES AND MODELS
inferredcites →https://doi.org/10.2307/1252054openalex-snapshot
Conceptualizing, Measuring, and Managing Customer-Based Brand Equity
inferredcites →https://doi.org/10.2307/1252129openalex-snapshot
A National Customer Satisfaction Barometer: The Swedish Experience
inferredcites →https://doi.org/10.2307/1252190openalex-snapshot
The Company and the Product: Corporate Associations and Consumer Product Responses
inferredcites →https://doi.org/10.2307/1252308openalex-snapshot
The Commitment-Trust Theory of Relationship Marketing
inferredcites →https://doi.org/10.2307/255331openalex-snapshot
The Case for and Against Business Assumption of Social Responsibilities
inferredcites →https://doi.org/10.2307/j.ctt20q1w8fopenalex-snapshot
Social Responsibilities of the Businessman
inferredcites →https://doi.org/10.3390/su12155930openalex-snapshot
The Relationship between Sustainable Development Practices and Financial Performance: A Case Study of Textile Firms in Vietnam
inferredcites →https://doi.org/10.5539/ijbm.v11n7p211openalex-snapshot
Corporate Social Responsibility and Consumer Buying Behavior in Emerging Market: A Mixed Method Study
inferredcites →https://doi.org/10.5539/ijbm.v7n16p89openalex-snapshot
Corporate Social Responsibility and Employee Engagement in Jordan
Editorial review for independent work. ICSAC — the Institute for Complexity Science and Advanced Computing — runs a structured editorial panel for researchers publishing outside journals, and publishes on CiteStamp rails. Submission is free and goes through ORCID: icsacinstitute.org/submit.